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Top Learnings From Gainsight University Data That Showcase the Business Impact of Customer Education

Gainsight

At Gainsight, we understand the vital role that customer education plays in driving sustainable growth and fostering strong relationships with our clients. That’s why we’ve made significant investments in our own customer education program, Gainsight University. And the results speak for themselves.

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How Digital Customer Education Can Win You More Business

Gainsight

Digital customer education has traditionally been tied to the post-sale stages of the customer journey—think onboarding and ongoing product adoption. Here’s how to win more business with digital customer education —and how it can help you stand out from the crowd in the increasingly complex business world. Very little.

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How to Become a Customer Service Representative [+Tools and Resources]

Userpilot

Embarking on a career as a customer service representative involves a combination of education, skills development, and practical experience. Starting from a junior role, individuals can progress through various levels of responsibility and leadership, eventually reaching executive positions within the field.

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Customer Onboarding Lifecycle: How to Continuously Educate and Unlock Value For Your Users

Userpilot

The customer onboarding lifecycle is the ongoing process of educating users on your product and helping them achieve success with it. In this article, we explore how to continuously educate and unlock value for your users throughout the customer lifecycle. You can use modals for this. To invite users to a webinar, use slideouts.

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How to Become a Customer Support Specialist [+Tools and Resources]

Userpilot

Embarking on a career as a customer support specialist involves a combination of education, skills development, and practical experience. Customer support specialist’s main responsibilities A customer support specialist’s responsibilities encompass a wide range of tasks aimed at fostering positive customer relationships.

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Product Owner Salary: What is the Average in 2024?

The Product HQ

Product Owner Salary by Experience Level As mentioned, this is a leadership position, and so, the product owner’s salary is dictated by how much product development/ownership experience an individual has. This is usually because there’s more scope for that particular position, in that city. Looking to become a product owner?

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Customer Service Representative Career Path

Userpilot

In this article, we will outline the typical journey for customer service representatives, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. The ultimate goal is to foster loyalty and maintain a positive company reputation.