Remove Certifications Remove Education Remove Inbound
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How Digital Customer Education Can Win You More Business

Gainsight

Digital customer education has traditionally been tied to the post-sale stages of the customer journey—think onboarding and ongoing product adoption. Here’s how to win more business with digital customer education —and how it can help you stand out from the crowd in the increasingly complex business world.

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How to Become a Growth Product Manager [+Tools and Resources]

Userpilot

Embarking on a career as a growth product manager involves a combination of education, skills development, and practical experience. However, even if you don’t have the requisite educational background, you can become a growth product manager by gaining appropriate work experience, starting with internships.

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How to Become a Customer Insights Manager [+Tools and Resources]

Userpilot

Embarking on a career as a customer insights manager involves a combination of education, skills development, and practical experience. Best tool for inbound marketing and sales – HubSpot : HubSpot offers a suite of tools for marketing, sales, and customer service. Becoming a customer insights manager is not rocket science.

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How to Become a Retention Specialist [+Tools and Resources]

Userpilot

Embarking on a career as a retention specialist involves a combination of education, skills development, and practical experience. Supplement this with online courses or certifications, and consider internships to gain practical experience. While a bachelor’s degree can be beneficial, it’s not always required.

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Why It’s Time to Slash Your Reliance on Manual Customer Training

Gainsight

All of this changes customer expectations on how they expect you to educate them on your product or service. On the other hand, digital customer education refers to using a learning management system (LMS) and a digital customer academy to increase the reach, impact, and efficiency of customer training.

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10 Best Customer Success Courses and Training Programs for Customer Success Managers

Userpilot

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?

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16 Best Product Marketing Campaigns To Inspire Your Own

Userpilot

HubSpot offers certifications as part of its marketing materials. Userpilot reaches its target audience through product-led content Product-led content (PLG) is a marketing approach where you create educational content for your prospective customers, showing them how their challenges can be resolved using your product.