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Customer Research 101: The Complete Guide for SaaS

Userpilot

What happens when you build a product or service around what you think potential customers want, only for them to buy something else? It could include conducting user interviews and surveys, analyzing product usage data, and tracking customer feedback , to name a few. For starters, it shows you dont know your customers well enough.

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525: Use Jobs-To-Be-Done to sell more product or to make a better product? – with Chad McAllister, PhD

Product Innovation Educators

Jobs-To-Be-Done is a great tool, concept, and language that helps us understand the customer’s problem, what they need solved, and what might prevent them from buying our product. Interestingly, I’ve never heard Clayton Christensen or others discuss what McDonald’s actually did with these insights.

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9 must have “phrases” in a Product Designer’s resume in 2025

UX Planet

Below, Ive broken down 9 must-have resume phrases for Product Designers, complete with why they work, how to make them pop, and pro tips to help you standout. Pro tip: Dont just say itprove it. Pro tip: Go beyond the basics. And if youve earned certifications or completed specialized training, drop those intoo.

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10 Best Data Visualization Platforms for Product Managers

The Product Coalition

What is Data Visualization? More than just making numbers look pretty, data visualization is the graphical representation of information. Graphs, charts, maps, and tables are powerful communication tools, helping to make data more accessible. Why is Data Visualization important for Product Managers?

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The AI Superhero Approach to Product Management

Speaker: Conrado Morlan

Using the lens of a superhero narrative, he’ll uncover how AI can be the ultimate sidekick, aiding in data management and reporting, enhancing productivity, and boosting innovation. Tools and AI Gadgets 🤖 Overview of essential AI tools and practical implementation tips.

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Business Intelligence Analyst Career Path

Userpilot

TL;DR A business intelligence (BI) analyst is a data specialist who helps businesses translate raw data into actionable insights. According to Glassdoor data, the estimated total pay for a Business Intelligence Analyst in the United States is $134,912 per year, with a base salary of $99,503 and additional pay of $35,409.

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What is Product Analytics?

The Product Coalition

Product Analytics is the term applied to the automated gathering, analysis, and visualization of data. Most people first get their introduction to analytics through the popular Google Analytics, but there is a variety of analytics software specifically for tracking user actions on digital products.