Userpilot

AUGUST 6, 2024

There’s no product growth without customer engagement. No matter how intuitive and valuable your product is, customers always need a bit of a nudge to experience its benefits and start using it as a go-to solution to their problems. To increase customer satisfaction and reduce churn.

Feedback Software 90

Feedback Software Analytic Tools Data Visualization Customer Feedback 90

Userpilot

AUGUST 19, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. They also cover topics like prioritization, stakeholder management, and communicating product strategy.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

AUGUST 17, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. Looking to enhance user onboarding and product adoption? What does a product assistant do?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 28, 2024

In this guide, we’ll provide an overview of typical customer success analyst salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career. They work closely with customer success managers to enhance retention, reduce churn, and drive product adoption.

Data Visualization 52

Data Visualization Analytic Tools Customer Feedback Feedback Software 52

Userpilot

AUGUST 28, 2024

TL;DR A product support specialist is a professional responsible for providing technical assistance and support to customers using a company’s products. In the SaaS industry, this role involves troubleshooting issues, guiding users through product features, and ensuring customer satisfaction by resolving their queries efficiently.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Onboarding KPIs 52

Userpilot

AUGUST 28, 2024

Use tools like Trello or Asana to manage your workload efficiently, ensuring that nothing falls through the cracks. Communicate effectively : Maintain clear and concise communication with cross-functional teams and stakeholders. Focus on user needs : Always keep the end-user in mind when assisting in product decisions.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 31, 2023

How does it compare to other similar tools? TL;DR WalkMe is a digital adoption platform. It’s widely used to support digital transformation projects through super detailed user education programs and new employee onboarding. Userpilot is an alternative product adoption platform with better analytics and feedback features.

Data Visualization 78

Data Visualization Embedded Analytics Analytic Tools Feedback Software 78

Userpilot

AUGUST 28, 2024

Looking into tools for heads of product? Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Some individuals may progress faster than others, while others may choose to specialize in a particular area of product management, such as growth, data, or platform products.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

AUGUST 30, 2024

Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Some individuals may progress faster than others, while others may choose to specialize in a particular area of product management, such as growth, data, or platform products. Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Intercom, Inc.

FEBRUARY 10, 2021

The world experienced exponential change and began navigating its way towards the “new normal,” and the way that companies support and engage their customers has rapidly evolved. Resolution Bot is a powerful way for you to provide support at scale, but it’s important that your customers know they’re not talking to a human.

Data Visualization 104

Data Visualization Feedback Software Analytic Tools User Testing 104

Userpilot

AUGUST 31, 2022

Just think back to the last time you saw someone (or a group) passionately telling friends about a helpful tool. It’s now your turn to convert everyday customers into raving fans. Raving fans are the customers who are obsessed with your brand and seize every opportunity to passionately tell others about you.

Feedback Software 75

Feedback Software User Testing Customer Experience Onboarding KPIs 75

Userpilot

SEPTEMBER 29, 2022

A good customer engagement strategy has measurable KPIs and is always updated based on the performance data. Why does customer engagement matter in SaaS? Signing up to use your software is just one step you expect a SaaS customer to take. Segmenting dissatisfied customers and offering personalized assistance.

Feedback Software 52

Feedback Software B2B Customer Feedback User Testing 52

Intercom, Inc.

MARCH 29, 2022

Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers. We’ll help.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118