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The Ultimate Conversation Design Course Guide

UX Planet

The idea for a course catalog of conversation design courses has been parked in my drafts for the entire year. This was originally supposed to be titled, “The 2023 guide to conversation design courses,” but here we are, mid-December and I only now summoned up the courage to jot down my thoughts on this massively intimidating subject.

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10 Best Customer Success Courses and Training Programs for Customer Success Managers

Userpilot

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?

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How Digital Customer Education Can Win You More Business

Gainsight

Digital customer education has traditionally been tied to the post-sale stages of the customer journey—think onboarding and ongoing product adoption. Here’s how to win more business with digital customer education —and how it can help you stand out from the crowd in the increasingly complex business world. Very little.

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Product Owner Salary: What is the Average in 2024?

The Product HQ

Product Owner Salary by Experience Level As mentioned, this is a leadership position, and so, the product owner’s salary is dictated by how much product development/ownership experience an individual has. Of course, product owner jobs in some cities pay more than other cities or even the national average.

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How to Become a Customer Support Specialist [+Tools and Resources]

Userpilot

Embarking on a career as a customer support specialist involves a combination of education, skills development, and practical experience. Customer support specialist’s main responsibilities A customer support specialist’s responsibilities encompass a wide range of tasks aimed at fostering positive customer relationships.

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What is the Average Product Director Salary?

The Product HQ

Since product directors occupy a central, managerial role within the product team, they must receive compensation packages that reflect the importance of their position. Several factors, including location, experience level, education, and industry expertise affect product director salaries.

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The Truth About UX Bootcamps: A Designer Factory That Sells Dreams Like Expensive Candy

UX Planet

They are handed a certificate and the promise of finding a job soon. The absurdity of finding a job as a UX/UI Designer Positions often remain unfilled. In the end, they get the certificates only because they paid for the program.” A course that lasts only three months and has an average of 25 participants.

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