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10 Best Customer Success Courses and Training Programs for Customer Success Managers

Userpilot

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?

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How Digital Customer Education Can Win You More Business

Gainsight

Digital customer education has traditionally been tied to the post-sale stages of the customer journey—think onboarding and ongoing product adoption. Here’s how to win more business with digital customer education —and how it can help you stand out from the crowd in the increasingly complex business world.

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How to Become a Growth Product Manager [+Tools and Resources]

Userpilot

Embarking on a career as a growth product manager involves a combination of education, skills development, and practical experience. However, even if you don’t have the requisite educational background, you can become a growth product manager by gaining appropriate work experience, starting with internships.

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How to Become a Retention Specialist [+Tools and Resources]

Userpilot

Embarking on a career as a retention specialist involves a combination of education, skills development, and practical experience. Supplement this with online courses or certifications, and consider internships to gain practical experience. While a bachelor’s degree can be beneficial, it’s not always required.

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How to Become a Customer Engagement Manager [+Tools and Resources]

Userpilot

Embarking on a career as a customer engagement manager involves a combination of education, skills development, and practical experience. Here’s a roadmap to get you started: Gain Relevant Education : A bachelor’s degree in business, marketing, management, or a related field is typically required.

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How to Become a Product Marketing Manager [+Tools and Resources]

Userpilot

Embarking on a career as a product marketing manager involves a combination of education, skills development, and practical experience. Certification : You will then need to get certified as a product marketing manager. Certification : You will then need to get certified as a product marketing manager.

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16 Best Product Marketing Campaigns To Inspire Your Own

Userpilot

HubSpot offers certifications as part of its marketing materials. Userpilot reaches its target audience through product-led content Product-led content (PLG) is a marketing approach where you create educational content for your prospective customers, showing them how their challenges can be resolved using your product.