Intercom, Inc.

OCTOBER 19, 2022

Your data is our most critical asset. We handle the security of your data so that you can focus on acquiring, engaging, and retaining your customers. We leave no stone unturned when it comes to data privacy. Intercom is a data processor, and we take the utmost care with any data we touch. Expiry and deletion.

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Data Visualization Reporting Tools User Testing Research Software 138

The Product Coalition

AUGUST 31, 2022

Photo created with the help of canva I just completed a course at Product School, “Product Analytics Micro-Certification (PAC)™,” To commemorate this moment, I decided to write about product analytics in general. As a product manager, data has to be your best friend. You have to be data-oriented.

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Analytic Tools Data Visualization Product Management Product Manager 112

Userpilot

JUNE 27, 2024

Embarking on a career as a customer insights manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful customer insights manager. Let’s dive in!

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Data Visualization Analytic Tools Reporting Tools Customer Feedback 52

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. And that’s where people like Adam Markowitz come in.

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Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

JULY 21, 2024

Embarking on a career as a data analyst involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful data analyst. Looking into tools for data analysts? Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JULY 21, 2024

Embarking on a career as a data scientist involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful data scientist. Junior Data Analyst (0-2 years)2. Data Analyst (2-4 years) 3. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Reveal

OCTOBER 14, 2021

Reveal Embedded Analytics. Easy to use and understand analytics is a crucial part of every modern SaaS application. In today’s digitalized and technology-oriented world, customers require much more than static data visualization or simple reporting. What is a modern analytics application?

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Analytic Tools Data Visualization Research Software Reporting Tools 61

Userpilot

JULY 21, 2024

TL;DR A business intelligence (BI) analyst is a data specialist who helps businesses translate raw data into actionable insights. Many successful BI analysts have transitioned from other fields by demonstrating their passion for data and acquiring the necessary skills through alternative routes. Let’s dive in!

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Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

JULY 14, 2024

Starting a career as a data analyst requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for data analysts, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JULY 25, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. A data scientist collects, cleans, and analyzes data, develops predictive models, and communicates findings to stakeholders.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MAY 20, 2024

Without retention, a SaaS business doesn’t have a predictable revenue stream necessary for growth. Create comprehensive self-service resources to enable users to solve problems independently. Use predictive analytics to identify and proactively address potential churn risks. The solution?

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Data Visualization Embedded Analytics Analytic Tools Customer Feedback 91

Userpilot

JUNE 30, 2024

TL;DR A product analyst is a professional who conducts product research , analyzes, and interprets such data to make accurate decisions about the product. Product analysis involves two major things: the product and the data. Looking into tools for product analysts? Let’s dive in! Product Analyst. Senior Product Analyst.

Data Visualization 52

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Userpilot

JULY 16, 2024

Consider industry certifications like Certified Scrum Product Owner (CSPO) or Certified Associate in Product Management (CAPM) to upskill yourself. Here are some ways tech PMs can use and benefit from Userpilot: Create code-free in-app surveys to collect user feedback and make data-driven decisions.

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Analytic Tools Data Visualization Research Software Feedback Software 90

Userpilot

SEPTEMBER 5, 2022

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?

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User Testing Customer Experience Customer Feedback Data Visualization 80

The Product Coalition

SEPTEMBER 14, 2020

Cyber-attacks are launched from one computer from another computer where the aim of cyber-attacks is either to disable the target computer to gain access to the target computer’s data and gain admin privileges to manipulate this data. One such attack was carried out on the database of online banking company Capital One.

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Data Visualization Banking Certifications Customer Experience 124

Userpilot

JULY 20, 2024

They develop strategies to reduce customer churn (the rate at which customers stop using a service) and increase customer loyalty. Boosting your qualifications through certifications and developing skills in data analysis, communication, and problem-solving can set you apart. Looking into tools for retention managers?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Mind the Product

FEBRUARY 4, 2019

They attend product meetups regularly, perhaps they have even taken a course or certification. With one of the many prototyping tools out there you can easily test ideas first, and save yourself the trouble of building the wrong thing later on. Then there are many tools that can take you beyond a visual prototype.

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Data Visualization Product Research Product Management Product Manager 172

Modus Create

AUGUST 28, 2019

This is part of the How to Prepare for Atlassian Certification blog series. In this part of our series, we cover how to tackle the ACP-300 exam for the Agile Development with Jira Software (ACP-JSW) certification. The ACP-300 is the certification exam for Agile Development in Jira Software. Missed out on earlier articles?

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Certifications Agile Data Visualization Reporting Tools 14

Userpilot

JULY 14, 2024

Starting a career as a data scientist requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for data scientists, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Data Analyst (2-4 years) 3.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

The Product Coalition

JANUARY 17, 2021

To protect the company’s data from viruses, ransomware, worms, and malware, ethical hacking has become necessary. Ethical hacking gains unauthorized access to data on computers. An advanced diploma or a master’s certificate in network security also can be chosen as a career path. What is Ethical Hacking?

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Reporting Tools Research Software Technical Review Software Review 135

Product Talk

MARCH 13, 2019

I teach two courses at Northwestern University. The first course focuses on teaching practitioners how to use design methods to solve business challenges related to learning and organizational change. Our students are a mix of full-time graduate students and working professionals who pursue a graduate certificate while working.

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Product Research Seminar Feedback Software Data Visualization 230

Userpilot

JULY 28, 2024

Interested in data scientist roles? In this guide, we’ll explore the ins and outs of data scientist roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JUNE 28, 2024

When you land an entry-level role, do your best to acquire proficiency in technical skills such as data analysis and other skills. Additionally, you can take extensive courses on marketing analysis on online platforms like Coursera and Udemy and get globally recognized certificates to accelerate your learning speed.

Data Visualization 52

Data Visualization Analytic Tools Research Software Reporting Tools 52

Userpilot

NOVEMBER 24, 2022

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Launching a customer education program can streamline the customer journey, increase customer retention, and reduce the support costs for your product or service. What is customer education?

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Feedback Software Analytic Tools Reporting Tools Data Visualization 85

PMLesson's Ace the PM Interview

MARCH 20, 2021

Are you looking to join the lucrative and exciting field of data science? Data scientists have become one of the most in-demand jobs of the 21st-century economy and are needed in almost every single industry. Data scientists regularly report high salaries and high job satisfaction. What is the Role of a Data Scientist?

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Data Visualization Artificial Inteligence Reporting Tools Analytic Tools 64

Userpilot

JULY 20, 2024

Supplement this with online courses or certifications, and consider internships to gain practical experience. Learning the tools essential for the role is also essential. Looking into tools for retention specialists? Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

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Userpilot

JUNE 28, 2024

Growth product manager career path: Junior Growth Product Marketer Growth Product Manager Senior Growth Product Manager Product Growth Director Head of Product Growth The first step to becoming a growth product manager is to earn a bachelor’s degree in a relevant field, like business, marketing, computer science, data, or something similar.

Data Visualization 52

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Userpilot

JULY 21, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. They develop strategies to reduce customer churn (the rate at which customers stop using a service) and increase customer loyalty.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 14, 2024

TL;DR A business intelligence (BI) analyst is a data specialist who helps businesses translate raw data into actionable insights. According to Glassdoor data, the estimated total pay for a Business Intelligence Analyst in the United States is $134,912 per year, with a base salary of $99,503 and additional pay of $35,409.

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Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

JUNE 28, 2024

Common customer experience roles include: Entry-level positions (0-2 years) – Roles like customer service representative, sales associate, or retail associate act as an entry point to a career in customer experience. If you’re a beginner, keep an eye out for internship opportunities in customer service and sales teams.

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Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

AUGUST 28, 2024

UX strategists utilize a variety of tools to streamline their work. Some essential tools include Userpilot for user engagement and feedback, Monday.com for project management, and Figma for UX/UI design. Looking into tools for UX strategists? Book a demo to see it in action! How to become a UX strategist?

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Data Visualization Analytic Tools Research Software Feedback Software 52

The Product Coalition

SEPTEMBER 29, 2020

As a Product Manager, you’re a team player who guides product development along its chartered course, but you have to do that without being the literal captain of the ship. You could be a lone PM in a tiny startup with no Product Management team, meaning that you only report to the CEO, or maybe a CTO. Appeal to people’s self-interest.

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Product Management Product Manager Data Visualization Weak Development Team 185

Userpilot

AUGUST 6, 2024

15 creative customer engagement ideas: Personalize the customer experience by tailoring onboarding flows, dashboards, and messaging to specific user personas. Support users with valuable insights through self-service resources like video tutorials , FAQs, and how-to guides.

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Feedback Software Analytic Tools Data Visualization Customer Feedback 91

Userpilot

JULY 20, 2024

Focus on developing strong skills in user experience (UX) and user interface (UI) design, utilizing design tools like Sketch, Figma, and Adobe Creative Suite. Product design managers can leverage a variety of tools to streamline their workflows and improve product outcomes. Looking into tools for product design managers?

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Analytic Tools Research Software Feedback Software Data Visualization 52

The Product Coalition

MARCH 3, 2022

In 2019, LinkedIn reported similar results. As such, the many agencies who sell the “we’ll build it for you” services have had to pivot to remain relevant. Competency is teaching you the tools, however, proficiency is mastering them. I believe our current approach to training and upskilling is suboptimal.

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Userpilot

JULY 21, 2024

TL;DR A customer experience designer (CX Designer) focuses on creating and optimizing the interactions that customers have with a company’s products or services. Coursework should include user research , interaction design , and visual design principles. Looking into tools for CX designers?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JULY 20, 2024

They combine insights from user research , data analytics, and design thinking to create cohesive and compelling experiences that align with business goals. Supplement your education with courses in user experience (UX) design , research methodologies, and data analysis. Book a demo to see it in action!

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