UX Planet

JULY 15, 2024

Photo by Brooke Cagle on Unsplash To gain and improve your UI/UX design skills, you need theoretical knowledge and access to practical resources that will help you realise quality and attractive projects. In this publication, I’ve collected eight websites indispensable for anyone aspiring to become a UI/UX design pro.

UX 97

UX Reference Customer Feedback Customer Experience 97

Userpilot

JUNE 28, 2023

Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward. In this guide, we’ll look at eight user onboarding case studies that can provide inspiration for your own onboarding flows!

Onboarding KPIs 75

Onboarding KPIs Feedback Software User Testing Analytic Tools 75

Product Talk

APRIL 10, 2019

Today, I want to share a case study with you about one of those bright spot teams. The team already valued user research and user experience design. UX Designer Jamieson Hickingbotham now finds multiple ways to address a single customer need. Tell me a little about your team. What are you working on?

Product Research 148

Product Research User Testing Data Visualization Reporting Tools 148

UX Planet

OCTOBER 8, 2024

UX writing is the process of creating and managing all content within and around an app or website interface, both on a macro and micro-scale. Users want to enjoy apps, websites, and digital products without going through the hassle of reading long user manuals in order to learn how to use them.

UX 98

UX Data Visualization Research Software Analytic Tools 98

Userpilot

AUGUST 17, 2024

We’ve talked to Isa Olsson, UX Researcher and Designer. TL;DR Challenge : Zoezi struggled with a lack of insight into customer usage of their product , relying solely on feedback from a few major customers, which wasn't representative of the broader user base. Why did Zoezi decide to give Userpilot a shot?

Data Visualization 91

Data Visualization Customer Feedback Customer Experience Analytic Tools 91

UX Studio: Product Management

JANUARY 29, 2020

We conducted user research for the site and we will share what we’ve learned from it in the following case study. A UX research-only project. How 2 UX researchers collaborated with 4 different UX teams. On our side, we were a team of 2 UX researchers from UX studio.

User Testing 75

User Testing Product Research Research Software Customer Experience 75

Mind the Product

APRIL 11, 2018

Acquire and convert more users by perfecting the most direct path to realizing that benefit. Here we look at a case study of a flash sale platform in the UK called Wriggle ( [link] ) that shows us that simplifying value propositions is an ongoing process that’s key to growth. About Wriggle. Do you like this? No, you love it!?

User Testing 121

User Testing Customer Experience User Experience Naming 121

UX Planet

MARCH 31, 2024

UX professionals often focus on mastering practical skills such as UI design, user research, and usability testing. While these skills are essential, for UX to influence at a higher level, UX professionals must also grow their strategic skills. Components of UX strategy. Who are our users? Plan of action.

UX 94

UX Strategy Research Software User Testing 94

Userpilot

SEPTEMBER 20, 2021

A single CRM or email marketing app might serve startups and enterprises, UX designers and product managers , visual learners, and kinesthetic learners. No two users are the same, so why should their onboarding be. 80% of consumers are more likely to do business with a company that offers a personalized user experience.

Customer Experience 88

Customer Experience User Experience User Testing Feedback Software 88

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. Redesigning information architecture in UX projects can come with risks. It definitely made for an interesting experience from a UX researcher perspective. UX challenges.

Research Software 46

Research Software Feedback Software Information UX 46

UX Planet

JANUARY 1, 2024

[link] Most beginners associate UX design with the use of Figma. But UI/UX design is a broader field of knowledge and skills. In this article, I’ve put together step-by-step tips on becoming a sought-after UX designer. User interface designers focus on the visual elements that users interact with.

Feedback Software 89

Feedback Software Research Software User Testing UX 89

Userpilot

MARCH 9, 2023

In this case study, we’re going to explore how ClearCalcs improves their user activation with in-app experiences built in Userpilot , and how cohort analysis helps them see the impact of their experiences on activation rate between different user cohorts and experiment in a data-driven way.

Customer Experience 52

Customer Experience Engineering User Testing Onboarding KPIs 52

UX Planet

JANUARY 18, 2024

UX research emerges as a pivotal factor in crafting user-centered designs and strategies. This process, often undervalued in real-world scenarios, is crucial for understanding user behaviors, needs, and preferences. In any project, the user experience is paramount, and evolving this experience hinges on robust UX research.

Data Visualization 95

Data Visualization User Testing Research Software Product Research 95

UX Planet

JANUARY 11, 2024

A case study for mobile-web app development. Sharing my insights from a case study that delved into user research to revolutionize my approach to product development. Enhancing User Experience: Understanding the user journey enables the enhancement of each touchpoint, ensuring a seamless and satisfying experience.

Customer Experience 97

Customer Experience User Testing Customer Feedback User Friction 97

Userpilot

JUNE 10, 2024

Understanding and addressing user problems is a fundamental aspect of effective UX design. By proactively seeking out and resolving these issues, designers can create more intuitive, enjoyable, and effective user experiences. In this blog, we’ll discuss a few techniques and tools to identify user problems.

Data Visualization 84

Data Visualization Analytic Tools Research Software Feedback Software 84

UX Planet

MAY 29, 2024

Examples from IKEA and Netflix on how IA improves user experience and serves as a business strategy. it consists of 3 core pillars, users, context, and content. By allowing users to find what they are looking for as effortless as possible, a well-developed IA improves the overall user experience of the product.

Information 95

Information Branding Positioning Research Software 95

Userpilot

JANUARY 16, 2024

Looking for UX design books that offer practical wisdom and show you how to get better? How each book improves your UX design skills. Metts & Andy Welfle Userpilot can help you deliver better product experiences at every stage of the user journey. Book a demo now to discuss your UX needs with our team.

User Testing 87

User Testing Books Customer Experience Customer Feedback 87

Userpilot

DECEMBER 3, 2022

UX design can make or break your product’s success. Poor UX can negatively impact engagement , and conversion rates, and stunt growth. There are many easy UX improvements you can make today to leave a better first impression. In this article, we cover the following: What UX design is and why UX is important in SaaS.

Feedback Software 93

Feedback Software Research Software Analytic Tools User Testing 93

UX Planet

FEBRUARY 14, 2024

Introduction Priming, a psychological phenomenon with profound implications in UX design, involves the subconscious activation of specific concepts or mental representations, influencing subsequent behavior or perception. Separating fields in different steps eases the user’s perception of how hard it is to complete.

Customer Experience 96

Customer Experience Travel UX Customer Satisfaction 96

UX Planet

NOVEMBER 18, 2024

In one of our projects, we used a method where the user immediately starts acting in the product: they were asked to perform a few basic tasks that are part of actually working on the platform. Learnify — UX/UI design of the online courses platform 4. Read more about this case study here.

Feedback Software 52

Feedback Software Research Software User Testing Data Visualization 52

Mixpanel

AUGUST 21, 2019

In my years of product management and business consulting, I’ve learned that users become disengaged for many different, sometimes surprising reasons. To illustrate, I’ll share a case study in which identifying trends in user behavior and understanding “the why” helped us supercharge user engagement and reduce churn.

Analytic Tools 78

Analytic Tools Feedback Software Research Software User Testing 78

Userpilot

MARCH 5, 2021

You have the option to create interactive tooltips or checklists to encourage your users to learn more about your product. You can even create bespoke user experiences that appear based on their behavior or the pages that a user segment visits. This creates trust and a more personalized user experience.

User Testing 97

User Testing Data Visualization Customer Experience Product Research 97

Product Innovation Educators

MAY 31, 2021

In this discussion we address what it means to properly incorporate UX (user experience) into your product work. This is deeply understanding the user experience that creates greater value, beating competitors and delighting customers. 1:37] Why should UX (user experience) be part of product strategy?

Research Software 131

Research Software Weak Development Team UX Analytic Tools 131

UX Planet

OCTOBER 8, 2024

At our Content Design and UX meetups , more and more folks have asked what to include in their portfolios and if they need one. To me, portfolios have always been more associated with the visual side of UX design. I’ve worked in and led a UX team, written content, done wireframing, and conducted user testing. Michelle D.

Weak Development Team 105

Weak Development Team User Testing Systems Review UX 105

Imaginary Cloud - Design

APRIL 7, 2021

User Experience is a key factor regarding the success of a digital product, and the main ingredient to an excellent UX lies in a thorough user-centered approach. In other words, it is crucial to a product's success to consider who the users are, as well as their motivations and goals. What is a UX Audit?

Research Software 63

Research Software UX Customer Experience Feedback Software 63

Userpilot

APRIL 24, 2024

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. This is a problem that our own UX researcher at Userpilot, Lisa, faced when she tried recruiting participants the traditional way. How to perform user research with Userpilot?

User Testing 81

User Testing Product Research Research Software Data Visualization 81

Userpilot

OCTOBER 21, 2022

What are some UX onboarding best practices that can help you to design an unforgettable first-time experience and convert more users? In this article, we’ll discuss a few best practices on how to build a great user onboarding flow that attracts new customers and keeps them engaged throughout the customer journey.

Feedback Software 66

Feedback Software Onboarding KPIs UX User Testing 66

Userzoom

APRIL 23, 2020

It’s never a bad time to convince your executives that UX is something that they should care about, but it is especially important right now as companies focus on making budgets go further and cutting costs. As practitioners, it often falls to us to educate key stakeholders in the organization about the value UX delivers.

Webinar 83

Webinar Product Research User Testing UX 83

Userpilot

OCTOBER 28, 2024

From the word go, users can learn the most effective ways to use features, why they matter, and how your product can help them achieve their goals. You can think of this as a 3-step process: Start by segmenting your power users by personas. You don’t want to send project managers on the ideal path for UX designers, after all.

User Testing 93

User Testing Customer Feedback Customer Experience Onboarding KPIs 93

Mixpanel

AUGUST 21, 2019

In my years of product management and business consulting, I’ve learned that users become disengaged for many different, sometimes surprising reasons. To illustrate, I’ll share a case study in which identifying trends in user behavior and understanding “the why” helped us supercharge user engagement and reduce churn.

Analytic Tools 40

Analytic Tools Feedback Software Data Visualization Research Software 40

Intercom, Inc.

OCTOBER 13, 2020

Case study: Resolution Bot. A big risk with a project like this is always end user experience. You might think that for an ML product, the UX is less important than usual – but actually, it’s worth going particularly deep on UX when starting an ML project. Would end users be glad to see the bot?

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

Intercom, Inc.

OCTOBER 10, 2019

As the publisher and founder of Rosenfeld Media , he works with authors and speakers to try to make sense of the user experience and how it can make the world a better place. UX designer are creating worlds, and people live in those worlds. ” Jonathon: You mentioned earlier that good UX humanizes technology.

UX 168

UX Research Software Reporting Tools Analytic Tools 168

UX Planet

SEPTEMBER 3, 2024

Introduction In today’s fast-paced digital world, creating a product that not only functions well but also delights its users is a significant challenge. Achieving this requires a deep understanding of user experiences, motivations, and emotions. Focus on observed behaviour: Pay attention to how users interact with the product.

User Testing 90

User Testing Research Software Product Research Data Visualization 90

Userzoom

MARCH 28, 2018

On 15th March 2018, UserZoom hosted Better UX London 2018, a day-long conference bringing some of the brightest UX talent and dazzling UX innovators together in one room. With more than 20 years experience, Paul has worked with hundreds of organisations. A lot of it, to be honest, is how to sell user experience design.

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50

Product Innovation Educators

MAY 31, 2021

In this discussion we address what it means to properly incorporate UX (user experience) into your product work. This is deeply understanding the user experience that creates greater value, beating competitors and delighting customers. 1:37] Why should UX (user experience) be part of product strategy?

Research Software 62

Research Software Weak Development Team UX Analytic Tools 62

Userzoom

JUNE 13, 2019

Welcome to ‘ The UX of UserZoom ’ – a new regular series where we reveal how we’re using our very own research product to improve the UX of UserZoom itself! Provide you with evidence that user research is awesome, which you can use to get buy-in from any stakeholders who need a little extra persuading.

Product Research 110

Product Research User Testing UX Data Visualization 110

UX Studio

FEBRUARY 18, 2019

Working with the right UX consultant could be added to your list of healthy, relaxing habits. UX consulting can keep you, your team and your product healthy. In this post, you will find the most important traits to look for in a UX consultant. In this article we discuss: What a UX consultant does. Traits to look for.

Consulting 90

Consulting UX User Testing Research Software 90