Mind the Product

AUGUST 30, 2023

Read more » The post How Duolingo uses AI to enhance its user experience appeared first on Mind the Product. We caught up with Edwin Bodge, Principal Product Manager at Duolingo, to learn more about its product strategy, how AI has helped, and where the product is heading next.

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Mind the Product

JANUARY 3, 2020

We checked its structure and the user experience from the perspective of a person without any visual disability. The post Improving the Accessibility of the iTaxi Mobile App: a Case Study appeared first on Mind the Product. They are technical documents but not connected with any particular technology.

Data Visualization 153

Data Visualization User Testing Customer Experience Product Research 153

The Product Coalition

AUGUST 17, 2021

In our case, we knew that for some campaign types it is not technically possible to get complete data. Rather than sacrificing user experience with incomplete data, we have agreed that the panel won't support such campaign types. How should we deal with it? We need people that can quickly react to unexpected situations.

Feedback Software 153

Feedback Software Analytic Tools Reporting Tools Research Software 153

Userpilot

JUNE 28, 2023

Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward. In this guide, we’ll look at eight user onboarding case studies that can provide inspiration for your own onboarding flows!

Onboarding KPIs 75

Onboarding KPIs Feedback Software User Testing Analytic Tools 75

Product Talk

APRIL 10, 2019

Today, I want to share a case study with you about one of those bright spot teams. The team already valued user research and user experience design. The post Taking Continuous Discovery to the Next Level at SEEK [Case Study] appeared first on Product Talk.

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Mind the Product

APRIL 11, 2018

Acquire and convert more users by perfecting the most direct path to realizing that benefit. Here we look at a case study of a flash sale platform in the UK called Wriggle ( [link] ) that shows us that simplifying value propositions is an ongoing process that’s key to growth. About Wriggle. Do you like this? No, you love it!?

User Testing 121

User Testing Customer Experience User Experience Naming 121

UX Studio: Product Management

FEBRUARY 20, 2018

It was such a great experience that I wanted to create a web-store myself. In this case study, I share with you the story of designing a high-end fashion store. In early 2017, Société hired us to design their new e-commerce store where users could browse and buy collections of selected contemporary designer brands.

User Testing 109

User Testing UX Product Research Research Software 109

UX Studio: Product Management

JANUARY 29, 2020

We conducted user research for the site and we will share what we’ve learned from it in the following case study. With this revamp, senior management hoped to achieve a radical improvement in their user experience, as opposed to the incremental refinements they had been working on in recent times.

User Testing 75

User Testing Product Research Research Software Customer Experience 75

Userpilot

SEPTEMBER 20, 2021

Persona-based onboarding dials into the needs of users and delivers a personalized user experience for each customer segment throughout the user journey. 80% of consumers are more likely to do business with a company that offers a personalized user experience. And this personalized approach works!

Customer Experience 88

Customer Experience User Experience User Testing Feedback Software 88

Userpilot

MARCH 9, 2023

In this case study, we’re going to explore how ClearCalcs improves their user activation with in-app experiences built in Userpilot , and how cohort analysis helps them see the impact of their experiences on activation rate between different user cohorts and experiment in a data-driven way.

Customer Experience 52

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UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. They realized a lot of users stopped using their product after downloading it and going through the user onboarding process. Levels in the new user interface. Scope and team.

Research Software 96

Research Software Analytic Tools Feedback Software UX 96

Amplitude

SEPTEMBER 21, 2020

Awareness: When users know about your product, and you have their attention. Interest: When users start interacting with your product in a meaningful way. Desire: When users experience the value of your product and are motivated to convert. Action: When users convert. Case Study: 8×8’s Jitsi.org.

Analytic Tools 59

Analytic Tools Research Software User Testing Data Visualization 59

Userpilot

AUGUST 17, 2024

. – Isa Olsson, UX Researcher and Designer at Zoezi Finally, Zoezi users had no easy way to report issues from within the product. They had to leave the app and use email, which was inconvenient and led to poor user experience.

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Data Visualization Customer Feedback Customer Experience Analytic Tools 91

eG Innovations

NOVEMBER 19, 2020

The smallest adjustments can have a negative effect on the performance that an end user experiences. That is certainly not easy with all companies, but with eG Innovations we have always had an excellent experience.”. The post Data Center Monitoring – A Case Study appeared first on eG Innovations.

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Data Visualization Reporting Tools Customer Feedback Customer Experience 52

Piyanka Jain

NOVEMBER 14, 2024

I’ve seen first-hand how tiny data-driven tweaks can lead to massive business results, and I’m going to share how to accomplish those with a little case study. A SaaS company I recently worked with had over 50 million active users enjoying a host of great free features. Yeah… these aren’t accidents. The Result?

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Customer Experience User Testing Framework Education 195

Userpilot

MARCH 5, 2021

You have the option to create interactive tooltips or checklists to encourage your users to learn more about your product. You can even create bespoke user experiences that appear based on their behavior or the pages that a user segment visits. This creates trust and a more personalized user experience.

User Testing 97

User Testing Data Visualization Customer Experience Product Research 97

Mixpanel

AUGUST 21, 2019

In my years of product management and business consulting, I’ve learned that users become disengaged for many different, sometimes surprising reasons. To illustrate, I’ll share a case study in which identifying trends in user behavior and understanding “the why” helped us supercharge user engagement and reduce churn.

Analytic Tools 78

Analytic Tools Feedback Software Research Software User Testing 78

eG Innovations

DECEMBER 9, 2021

This case study exposes the challenges that organizations deploying applications on the cloud face when performance issues happen and how difficult it can be to diagnose such problems. The post AWS Cloud Performance Anomaly Detection – A Real-life Case Study appeared first on eG Innovations.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Software Review 52

UX Planet

JANUARY 11, 2024

A case study for mobile-web app development. Sharing my insights from a case study that delved into user research to revolutionize my approach to product development. Enhancing User Experience: Understanding the user journey enables the enhancement of each touchpoint, ensuring a seamless and satisfying experience.

Customer Experience 97

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UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. While we don’t make the IA itself visible in the interface, it definitely impacts the user experience. Redesigning information architecture in UX projects can come with risks.

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UX Planet

MAY 29, 2024

Examples from IKEA and Netflix on how IA improves user experience and serves as a business strategy. it consists of 3 core pillars, users, context, and content. By allowing users to find what they are looking for as effortless as possible, a well-developed IA improves the overall user experience of the product.

Information 95

Information Branding Positioning Research Software 95

DISQO

MAY 10, 2018

As a recently incubated startup, MRLN’s success is linked to its ability to invest time and resources into a solution that users truly value. Core to this is the capability to rapidly validate dozens of assumptions, from solving the right pain points for the right customers to the individual features and user experience flows.

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Mind the Product

MARCH 4, 2021

Product managers looking for academic materials on technology and user experience won’t struggle to find what they need. However, when it comes to economics, especially Microeconomics, there are very few resources and case studies focused on the software industry.

User Experience 209

User Experience Customer Experience Technology Product Management 209

Mixpanel

AUGUST 21, 2019

In my years of product management and business consulting, I’ve learned that users become disengaged for many different, sometimes surprising reasons. To illustrate, I’ll share a case study in which identifying trends in user behavior and understanding “the why” helped us supercharge user engagement and reduce churn.

Analytic Tools 40

Analytic Tools Feedback Software Data Visualization Research Software 40

DISQO

DECEMBER 30, 2017

According to Nwokah, Alpha has enabled the WellMatch team to run 100+ experiments per year, prioritize their roadmap, and drastically improve their product’s user experience. The post Case study: How Alpha enables Aetna to make smarter business decisions and innovate faster appeared first on Alpha.

Feedback Software 49

Feedback Software User Testing Healthcare Systems Review 49

Userpilot

SEPTEMBER 9, 2024

Calendly includes its customers in growth loops Calendly’s growth strategy is intrinsically tied to its user experience. Every scheduling invite sent acts as a mini customer-led advertisement that showcases the platform’s simplicity and professionalism to potential new users. Explore other Userpilot’s case studies.

Data Visualization 101

Data Visualization Customer Feedback Customer Experience Analytic Tools 101

Userpilot

OCTOBER 28, 2024

47% User Activation Rate with Userpilot: Attention Insight Case Study Attention Insight improved their new user activation rates by over 47% with Userpilot’s onboarding flows. Click here to read the full case study about The Room. And a resource center. ‹ › Attention Insight onboarding flow.

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User Testing Customer Feedback Customer Experience Onboarding KPIs 93

UX Planet

NOVEMBER 18, 2024

Feedback Give users visual confirmation of successful actions through animations or messages so they know they’re moving in the right direction. Instead of classic instructions, we added interactive tasks that allowed the user to act in a real environment. Read more about this case study here.

Feedback Software 52

Feedback Software Research Software User Testing Data Visualization 52

Userpilot

AUGUST 7, 2019

Build high-touch and subtle user experiences to unleash customer success. So, what are the subtle user experiences? Subtle user experiences are those that don’t force the user to take them. Growbots Case Study. How does Growbots onboard users? With 1-on-1 sessions.

Feedback Software 49

Feedback Software Customer Experience User Testing Research Software 49

UX Planet

FEBRUARY 14, 2024

In this article, we explore how UX designers can harness the power of priming to create more intuitive and engaging user experiences. For example, displaying testimonials or success stories before prompting users to sign up for a service can prime them to perceive the offering positively and increase conversion rates.

Customer Experience 96

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DISQO

DECEMBER 30, 2017

According to Nwokah, Alpha has enabled the WellMatch team to run 100+ experiments per year, prioritize their roadmap, and drastically improve their product’s user experience. The post Case study: How Alpha enables Aetna to make smarter business decisions and innovate faster appeared first on Feedback Loop.

Feedback Software 40

Feedback Software User Testing Product Research Healthcare 40

DISQO

DECEMBER 30, 2017

According to Nwokah, Alpha has enabled the WellMatch team to run 100+ experiments per year, prioritize their roadmap, and drastically improve their product’s user experience. The post Case study: How Alpha enables Aetna to make smarter business decisions and innovate faster appeared first on Feedback Loop.

Feedback Software 40

Feedback Software User Testing Product Research Healthcare 40

DISQO

DECEMBER 30, 2017

According to Nwokah, Alpha has enabled the WellMatch team to run 100+ experiments per year, prioritize their roadmap, and drastically improve their product’s user experience. The post Case study: How Alpha enables Aetna to make smarter business decisions and innovate faster appeared first on Alpha.

Feedback Software 40

Feedback Software User Testing Healthcare Systems Review 40

Userpilot

JULY 29, 2024

Userpilot shares case studies as part of its product campaigns. Userpilot runs webinars focused on themes such as user onboarding , product adoption , and user experience optimization that often feature industry experts and give users valuable insights from their experience. Results and benefits.

Research Software 84

Research Software Feedback Software Product Marketing Reporting Tools 84

Userzoom

MARCH 28, 2018

Headlining the event was Paul Boag , a leader in Digital Strategy and User Experience Design, who brought his manifesto on ‘How to Start a User Experience Revolution’ and inspired our audience to ‘light a fire’ under their efforts to get stakeholders more invested in UX.

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50

freshtrax

FEBRUARY 9, 2024

In this article, we would like to introduce some possibilities, with case studies, to explore the potential ways that generative AI can be used in branding strategies. By successfully leveraging this technology, brands can provide new customer experiences and enhance their brand image.

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UX Planet

JULY 15, 2024

Design Principles Lessons Design Lessons Design website offers unique lessons, insights, and examples of successful case studies. Home Laws of UX Laws of UX is a simple website that explains the fundamental principles of user experience and the laws of Design.

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