Mind the Product

APRIL 11, 2018

Acquire and convert more users by perfecting the most direct path to realizing that benefit. Here we look at a case study of a flash sale platform in the UK called Wriggle ( [link] ) that shows us that simplifying value propositions is an ongoing process that’s key to growth. About Wriggle. Do you like this? No, you love it!?

User Testing 157

User Testing Customer Experience User Experience Naming 157

The Product Guy

APRIL 9, 2025

A case study where smart inquiry led to a 30% increase in retentionwithout building more features. A real-world case study showing how thoughtful questions reshaped strategy and results. A growing library of frameworks, case studies, and actionable tools. can shift your entire strategy.

Strategy 150

Strategy Customer Feedback Differentiation Roadmap 150

Piyanka Jain

NOVEMBER 14, 2024

I’ve seen first-hand how tiny data-driven tweaks can lead to massive business results, and I’m going to share how to accomplish those with a little case study. A SaaS company I recently worked with had over 50 million active users enjoying a host of great free features. Yeah… these aren’t accidents. The Result?

Customer Experience 195

Customer Experience User Testing Framework Education 195

Product Talk

APRIL 10, 2019

Today, I want to share a case study with you about one of those bright spot teams. The team already valued user research and user experience design. The post Taking Continuous Discovery to the Next Level at SEEK [Case Study] appeared first on Product Talk.

Product Research 166

Product Research User Testing Data Visualization Reporting Tools 166

The Product Guy

APRIL 16, 2025

In our newest Patreon-exclusive article , part of the Roadmap to Mastery series, we explore: What makes experimentation actually work in a team setting How to help people take smart risks and learn from what doesnt go right Case studies where iteration, not perfection, led to lasting improvements in engagement and retention Whats Inside the Full Article? (..)

Framework 150

Framework Roadmap Leadership Article 150

Mind the Product

AUGUST 30, 2023

Read more » The post How Duolingo uses AI to enhance its user experience appeared first on Mind the Product. We caught up with Edwin Bodge, Principal Product Manager at Duolingo, to learn more about its product strategy, how AI has helped, and where the product is heading next.

Customer Experience 202

Customer Experience User Experience Artificial Inteligence Product Strategy 202

Amplitude

SEPTEMBER 21, 2020

Awareness: When users know about your product, and you have their attention. Interest: When users start interacting with your product in a meaningful way. Desire: When users experience the value of your product and are motivated to convert. Action: When users convert. Case Study: 8x8’s Jitsi.org.

Analytic Tools 124

Analytic Tools Research Software User Testing Data Visualization 124

The Product Guy

APRIL 3, 2025

In our newest Patreon-exclusive Roadmap to Mastery article , we explore: Why coalition-building is the PM leadership skill most often ignored How to lead without authority by building deep cross-functional relationships A case study where building a coalition led to on-time delivery and lasting collaboration For PMs ready to lead at the next level.

Leadership 150

Leadership Product Manager Product Management Roadmap 150

The Product Coalition

AUGUST 17, 2021

In our case, we knew that for some campaign types it is not technically possible to get complete data. Rather than sacrificing user experience with incomplete data, we have agreed that the panel won't support such campaign types. How should we deal with it? We need people that can quickly react to unexpected situations.

Feedback Software 158

Feedback Software Analytic Tools Reporting Tools Research Software 158

The Product Guy

FEBRUARY 5, 2025

A real-world case study of how strategic influence drove a 20% increase in engagement and reduced technical debt. The case study of a team struggling with competing priorities and how strategic influence resolved their conflictleading to tangible success. How successful PMs use influence to navigate complex challenges.

Technical Review 150

Technical Review Customer Feedback Article Leadership 150

The Product Guy

MARCH 5, 2025

A case study on how realigning priorities increased user engagement by 25%. A real-world case study proving why digging deeper leads to better product decisions. A growing library of frameworks, case studies, and actionable tools. How to use the 5 Whys technique to uncover the real root cause.

Roadmap 150

Roadmap Customer Feedback Technical Review Article 150

UX Planet

JULY 11, 2024

Disclaimer This case study is a conceptual project and is not affiliated with or endorsed by Google. However, for this case study, Instead of developing new applications, integrating financial management features into Google Pay can leverage its large user base for seamless user experiences.

Research Software 96

Research Software Data Visualization Feedback Software Onboarding KPIs 96

The Product Guy

FEBRUARY 26, 2025

A case study on how transparency and ethical decision-making restored customer confidence and reduced churn. A growing library of frameworks, case studies, and actionable tools. Actionable strategies to integrate trust into your product strategy. Whats Inside the Full Article?

Differentiation 150

Differentiation Roadmap Technical Review Article 150

The Product Guy

FEBRUARY 24, 2025

A case study of how soft skills transformed a struggling team into a high-performing unit. A growing library of frameworks, case studies, and actionable tools. The essential soft skills that top PMs are focusing on now. Whats Inside the Full Article? The biggest challenges PMs face in mastering soft skills.

Technical Review 150

Technical Review Product Management Product Manager Differentiation 150

UX Planet

JANUARY 29, 2024

TimeTrek: Crafting a Time-Travel Experience — UX Case Study Imagine if you could travel to any time and place on earth. This was an assignment provided to me so I thought why not make a case study out of it. Justification: Enhances user experience and offers additional revenue streams. Intrigued?

Customer Experience 97

Customer Experience Travel Feedback Software UX 97

The Product Guy

FEBRUARY 21, 2025

A case study on how ecosystem strategy led to a 30% increase in user adoption. A growing library of frameworks, case studies, and actionable tools. .” In our latest Patreon-exclusive article , we explore: Why product ecosystems are becoming essential for success. Ready to future-proof your PM career?

Systems Review 150

Systems Review Customer Experience Management Management 150

Mind the Product

MARCH 4, 2021

Product managers looking for academic materials on technology and user experience won’t struggle to find what they need. However, when it comes to economics, especially Microeconomics, there are very few resources and case studies focused on the software industry.

User Experience 222

User Experience Customer Experience Technology Product Manager 222

Userpilot

OCTOBER 28, 2024

47% User Activation Rate with Userpilot: Attention Insight Case Study Attention Insight improved their new user activation rates by over 47% with Userpilot’s onboarding flows. Click here to read the full case study about The Room. And a resource center. ‹ › Attention Insight onboarding flow.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Userpilot

JUNE 28, 2023

Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward. In this guide, we’ll look at eight user onboarding case studies that can provide inspiration for your own onboarding flows!

Onboarding KPIs 97

Onboarding KPIs Feedback Software User Testing Analytic Tools 97

Userpilot

SEPTEMBER 20, 2021

Persona-based onboarding dials into the needs of users and delivers a personalized user experience for each customer segment throughout the user journey. 80% of consumers are more likely to do business with a company that offers a personalized user experience. And this personalized approach works!

Customer Experience 98

Customer Experience User Experience User Testing Feedback Software 98

UX Planet

JANUARY 10, 2025

A career in product design offers just thata unique opportunity to bring your ideas to life while shaping the future of technology, sustainability, and user experiences. Use prompts like these to get targeted insights: General Analysis Analyze this UI design in terms of usability, visual hierarchy, and overall user experience.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Intercom, Inc.

OCTOBER 13, 2020

Case study: Resolution Bot. A big risk with a project like this is always end user experience. An example of an exceptional end user experience for an ML product is the keyboard suggestions feature on smartphones. Would end users be glad to see the bot?

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

The Product Guy

NOVEMBER 29, 2019

Draw conclusions from variations of the emoticons about users, their behaviour, and their emotional relationship to content, products and services. Enhance user experience through the empathy you have built up. Make sure that all parties involved in the development phase are already dealing actively with users wishes.

User Testing 305

User Testing Customer Experience User Friction Customer Feedback 305

UX Planet

MARCH 15, 2025

I focused on understanding AI products, the strategies that drive them, and how AI can enhance user experience and business outcomes. This allowed me to gain insights not only about the technology but also about the market , business applications , and how to build user-friendly AI products.

Data Visualization 107

Data Visualization Artificial Inteligence Customer Feedback Technical Review 107

UX Planet

FEBRUARY 3, 2025

Conducted A/B testing to validate design decisions and optimize user experience. This Notion Doc I created contains step-by-step guides to leverage ChatGPT in your job hunt, from building your UX case study in minutes to analyzing your resume forsuccess. Why it works: Data-driven design is the future.

Research Software 109

Research Software Feedback Software User Testing ChatGPT 109

Product Talk

NOVEMBER 13, 2019

User Experience Lisbon. Front UX & Product Management Case Study Conference. JAM Product Leaders Weekend. Cardigan, UK. Mile High Agile. Denver, CO. Lisbon, Portugal. Kraków, Poland. London, UK. Salt Lake City, UT. DesignOps Global Conference. Manchester, UK. June .

Product Research 226

Product Research Naming Agile Research Software 226

UX Planet

APRIL 17, 2025

A harmonious blend of User Experience and Conversion Rate Optimization. This article is your roadmap to understanding how these two concepts dont just coexist but thrive together, amplifying both user satisfaction and your bottomline. Lets dive into the world of User Experience and Conversion Rate Optimization.

UX 59

UX Customer Experience User Testing Customer Feedback 59

Userpilot

AUGUST 17, 2024

. – Isa Olsson, UX Researcher and Designer at Zoezi Finally, Zoezi users had no easy way to report issues from within the product. They had to leave the app and use email, which was inconvenient and led to poor user experience.

Data Visualization 105

Data Visualization Customer Feedback Customer Experience Analytic Tools 105

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. No one can denythat.

Feedback Software 88

Feedback Software Research Software Analytic Tools Data Visualization 88

Mind the Product

JULY 13, 2017

Finally, at the top layer of the pyramid we have user experience (UX), which is what your customer interacts with to use the functionality. A Real-World Case Study. I close my talk by sharing a real-world, end-to-end case study of the Lean Product Process in action.

User Testing 180

User Testing Product Marketing Marketing Product Research 180

Product Talk

NOVEMBER 8, 2017

User Experience Lisbon. Front UX & Product Management Case Study. Agile & Beyond. Ypsilanti, MI. Techstars Startup Week Detroit. Detroit, MI. Lisbon, Portugal. May 23-25. London, UK. May 31-June 1. Salt Lake City, UT. Agile Dev West. Las Vegas, NV. June 13-15.

Naming 36

Naming Agile UX Events 36

Product Innovation Educators

SEPTEMBER 9, 2024

Case Study: Apple as an Analyzer (Fast Follower) While Apple is often seen as a highly innovative company, its success comes more from its role as an analyzer or fast follower. Project Selection Criteria for Innovation Choosing the right projects for your innovation portfolio is critical.

Research Software 304

Research Software User Testing Customer Experience Analytic Tools 304

Product Talk

NOVEMBER 14, 2018

User Experience Lisbon. Front UX & Product Management Case Study Conference. May . SiriusDecisions Summit. Austin, TX. Budapest, Hungary. San Francisco, CA. Lisbon, Portugal. Kraków, Poland. MTP Engage Hamburg. Hamburg, Germany. ProductCon San Francisco. Las Vegas, NV.

Naming 189

Naming Government Events Agile 189

Mind the Product

APRIL 8, 2019

A Case Study in What not to do. My first manager, Eric, was a walking case study in how you shouldn’t handle product decisions. Not to mention the most important piece–the user experience of patient-facing features. At the time, I was unaware “product” even existed. Be Wrong as Fast as you can.

Product Research 195

Product Research Research Software Customer Experience User Testing 195

Arkenea

APRIL 10, 2025

This guide covers everything you need to know about outsourced software product development services , from core definitions and benefits to a stepbystep process, pros and cons, realworld case studies, and future trends. Prototyping and design: Wireframes, mockups, user experience flows.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Mind the Product

MAY 12, 2020

How companies approach growth, user experience and engagement can vary depending on their core audience, especially for companies with a similar core product. Customers are deployed, signed into the product, activated and then become weekly active users (WAU) and finally daily active users (DAU). The customer lifecycle.

User Testing 160

User Testing Enterprise Customer Experience Product Research 160

UX Planet

JANUARY 11, 2024

A case study for mobile-web app development. Sharing my insights from a case study that delved into user research to revolutionize my approach to product development. Enhancing User Experience: Understanding the user journey enables the enhancement of each touchpoint, ensuring a seamless and satisfying experience.

Customer Experience 98

Customer Experience User Testing Customer Feedback User Friction 98