Userpilot

JUNE 18, 2024

Dive deeper with “Product Marketing, Simplified” for overall strategy, “Hooked” for user engagement, and “Hacking Growth” for business growth techniques. Create and maintain marketing collateral such as product guides , whitepapers, case studies, and demo videos to support sales and marketing efforts.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Product Marketing 52

Userpilot

AUGUST 30, 2024

It’s packed with practical advice and case studies from leading companies. The HubSpot Blog : This blog covers a wide range of marketing and customer engagement topics, including inbound marketing, content marketing , and social media marketing. Chief Customer Officer 2.0:

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

JUNE 28, 2024

Top design tool for optimizing user experiences – Figma : Unlock customer experience insights by using this collaborative platform for designing and prototyping new features and developments, ensuring that they align with customer needs. It teaches how to leverage product strategy for user growth.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 28, 2024

It’s packed with practical advice and case studies from leading companies. The HubSpot Blog : This blog covers a wide range of marketing and customer engagement topics, including inbound marketing, content marketing , and social media marketing. Chief Customer Officer 2.0:

Analytic Tools 52

Analytic Tools Data Visualization Customer Feedback Feedback Software 52

Userpilot

AUGUST 28, 2024

It’s packed with practical advice and case studies from leading companies. The HubSpot Blog : This blog covers a wide range of marketing and customer engagement topics, including inbound marketing, content marketing , and social media marketing. Chief Customer Officer 2.0:

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

JULY 11, 2024

User Feedback & Product Improvement : Actively solicit user feedback through surveys , in-app feedback tools, and user interviews. Analyze this feedback to identify areas for improvement in the product, user experience, or communication. It’s available on Spotify, Apple Podcasts, Google Podcasts, and Stitcher.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 20, 2024

User Feedback & Product Improvement : Actively solicit user feedback through surveys , in-app feedback tools, and user interviews. Analyze this feedback to identify areas for improvement in the product, user experience, or communication. It’s available on Spotify, Apple Podcasts, Google Podcasts, and Stitcher.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 17, 2024

A Customer Success Analyst ensures customers achieve their goals with the software by analyzing data, tracking KPIs like CSAT and NPS , and identifying trends to improve the user experience. They work closely with customer success managers to enhance retention, reduce churn, and drive product adoption.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Feedback 52

Userpilot

AUGUST 28, 2024

TL;DR A customer success analyst ensures customers achieve their goals with the software by analyzing data, tracking KPIs like CSAT and NPS , and identifying trends to improve the user experience. They work closely with customer success managers to enhance retention, reduce churn, and drive product adoption.

Data Visualization 52

Data Visualization Analytic Tools Customer Feedback Feedback Software 52

Userpilot

AUGUST 19, 2024

TL;DR A customer success analyst ensures customers achieve their goals with the software by analyzing data , tracking KPIs, and identifying trends to improve the user experience. Best blogs for customer success analysts These blogs offer regularly updated content on customer success best practices , case studies, and industry news.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JUNE 28, 2024

Best tool for managing the customer experience – ZohoDesk : Use this tool for easy management of the pipeline, analyze sales performance , and stay in touch with customers. Create and maintain marketing collateral such as product guides , whitepapers, case studies, and demo videos to support sales and marketing efforts.

Research Software 52

Research Software Feedback Software Analytic Tools Data Visualization 52

Userpilot

JUNE 26, 2024

Best tool for managing the customer experience – ZohoDesk : Use this tool for easy management of the pipeline, analyze sales performance , and stay in touch with customers. Create and maintain marketing collateral such as product guides , whitepapers, case studies, and demo videos to support sales and marketing efforts.

Research Software 40

Research Software Feedback Software Analytic Tools Product Marketing 40

UX Studio

APRIL 6, 2023

As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Amplitude

JULY 17, 2019

Covering real-life applications and case studies, there is a range of content to learn best practices for data visualization, how to improve data visualization, and how others utilize data visualization. Inbound Insights from Marketing Professionals: Traffic and Leads Podcast. Podcast Host: One-Click Lindsey.

Data Visualization 94

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 94

Userpilot

FEBRUARY 4, 2022

This SaaS sales model is often reserved for high-ticket, specialized software — and sales techniques often focus on outbound marketing rather than inbound marketing. Case studies. In addition to free trials and product demos, you could also use case studies, presentations, or even paid trials (more on that last one later.).

Feedback Software 89

Feedback Software Research Software Reporting Tools Onboarding KPIs 89

Intercom, Inc.

OCTOBER 13, 2020

Case study: Resolution Bot. Support teams get a lot of repeated inbound questions, which get tedious to answer. A big risk with a project like this is always end user experience. An example of an exceptional end user experience for an ML product is the keyboard suggestions feature on smartphones.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

Mixpanel

AUGUST 21, 2019

In my years of product management and business consulting, I’ve learned that users become disengaged for many different, sometimes surprising reasons. To illustrate, I’ll share a case study in which identifying trends in user behavior and understanding “the why” helped us supercharge user engagement and reduce churn.

Analytic Tools 78

Analytic Tools Feedback Software Research Software User Testing 78

Mixpanel

AUGUST 21, 2019

In my years of product management and business consulting, I’ve learned that users become disengaged for many different, sometimes surprising reasons. To illustrate, I’ll share a case study in which identifying trends in user behavior and understanding “the why” helped us supercharge user engagement and reduce churn.

Analytic Tools 40

Analytic Tools Feedback Software Research Software Data Visualization 40

Intercom, Inc.

JANUARY 11, 2023

Successful companies nurture a variety of customer journeys and revenue streams, from inbound leads and self-serve users to sales-assisted campaigns and ABM. You’re going to have people that come through inbound, they’re going to raise their hand, and you want to talk to them, which are regular inbound processes.

Customer Experience 118

Customer Experience Inbound User Testing B2B 118

Userpilot

APRIL 26, 2024

See how Kontentino uses interactive walkthroughs to ensure users tick every box on their checklist. Read the complete case study here. It’s not hard to see why considering solving problems themselves can be faster than waiting to speak with an agent in some cases.

Feedback Software 55

Feedback Software Analytic Tools Research Software User Testing 55

Userpilot

JULY 7, 2022

The company responds proactively or reactively to customer problems, creating a better customer experience. Understand customer pain points and improve the user experience: By interacting with customers, you understand common pain points and provide ways to solve them for existing and potential customers.

Feedback Software 81

Feedback Software Customer Experience Customer Feedback User Testing 81

Userpilot

FEBRUARY 25, 2021

Outbound vs. Inbound. One of the content marketing plays that helped Visme gain over 8 million users and pass 2M monthly organic traffic. The plays the current Director of SEO at Shopify has used in the last 10 years to help companies acquire +100M users. Inbound and Outbound Success Stories. Content Marketing.

Research Software 61

Research Software User Testing Outbound Marketing 61

Userpilot

NOVEMBER 29, 2023

Create marketing playbooks for optimization Create marketing playbooks that outline the strategies and specific steps you’ll take to optimize the user experience at every stage of their journey. This could include case studies, whitepapers, or guides that delve deeper into the nuances of your SaaS solution.

Analytic Tools 73

Analytic Tools Feedback Software Data Visualization Reporting Tools 73