Mind the Product

APRIL 6, 2020

The Approach (the Frameworks). We started working with the product teams on how each tool – product strategy, OKRs, and roadmaps – should be used so that we could merge them together. They are a marvelous and simple tool to help teams to focus on key outcomes, prioritize work, and communicate results.

Product Strategy 125

Product Strategy Strategy Feedback Software Customer Experience 125

Product Talk

MAY 3, 2023

But long-time Product Talk readers already know that asking customers about what they might do in the future leads to unreliable feedback. But asking customers what they might do in the future leads to unreliable feedback. Question: How do you test a customer’s willingness to pay for a solution? Let’s dive in.

User Testing 249

User Testing Product Research Testing Feedback Software 249

The Product Coalition

FEBRUARY 14, 2023

Tip 2: Case Studies Case studies are a document or a presentation that showcases your problem-solving skills. Case studies are a great way to build up the habit of writing the diversity of your thought process Take a problem, open up google docs/notion & start writing.

Customer Experience 145

Customer Experience Analytic Tools Feedback Software Product Manager 145

Product Talk

NOVEMBER 6, 2024

Teeba shared how she applied continuous discovery ideas and frameworks to her job search. Tweet This Teeba liked how Teresa focuses on continuous discovery, and she learned about the opportunity solution tree at a conference. “I Example 1: A B2C tax software platform One company Teeba interviewed with was a B2C tax software platform.

Product Research 168

Product Research Research Software Feedback Software User Testing 168

Product Innovation Educators

NOVEMBER 18, 2024

A framework for product launch success Watch on YouTube TLDR In this episode of Product Mastery Now, I interview James Whitman, author of LAUNCH Code and founder of Growth Guidepost. James shares insights from his research studying companies that consistently launch successful products.

User Testing 80

User Testing Product Research Product launches Research Software 80

Userpilot

AUGUST 5, 2024

The right product marketing messaging framework can dramatically change your product’s position in the market and your product management outcomes. How can you create a framework that resonates with your target audience and drives engagement? Let’s explore: What a product messaging framework is.

Messaging 93

Messaging Framework Feedback Software Research Software 93

Product Talk

APRIL 8, 2020

For this post, we spoke with a product team from Simply Business about some of the major lessons they’ve learned since adopting continuous discovery habits like interviewing their customers, questioning their assumptions , and using the opportunity solution tree to guide their work. Want to check out the other posts in this series?

Product Research 283

Product Research User Testing Research Software Data Visualization 283

The Product Coalition

MARCH 8, 2024

They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. It’s not just about adopting the latest gadgets, but about using technology to drive meaningful change and achieve specific business goals. What is the importance of digital transformation?

Enterprise 129

Enterprise Research Software Feedback Software Strategy 129

Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re building a consumer subscription app, this post is your new bible. Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. A massive thank-you to Phil for doing the work to put a piece like this together.

User Testing 120

User Testing Feedback Software Framework Onboarding KPIs 120

UX Planet

DECEMBER 6, 2024

Overview This case study focuses on integrating AI/ML to improve user experience in the car-as-a-service automobile marketplace. CaaS platforms function similarly to e-commerce marketplaces, but for automobiles. Image Credit: Karena E.I I dive further into the following: Introduction and the current challenge.

Customer Experience 98

Customer Experience Data Visualization Research Software Feedback Software 98

Userpilot

JULY 10, 2024

If you’re looking to start or improve your SaaS product marketing strategy, this is the article to read. We explore how to create an effective SaaS marketing strategy plan and share 14 product marketing strategies you should implement in your SaaS business. Both are vital for SaaS success.

Analytic Tools 85

Analytic Tools Feedback Software Research Software User Testing 85

Userpilot

MAY 29, 2023

Having a customer engagement framework in place will make it easier to organize your customer engagement efforts and track their results. A customer engagement model or framework makes organizing and deploying various customer engagement strategies easier along the customer journey. What is a customer engagement framework?

Analytic Tools 69

Analytic Tools Feedback Software User Testing Customer Experience 69

Intercom, Inc.

OCTOBER 15, 2020

Our previous conversations with Bob have covered how to unpack customer motivations and the Jobs-To-Be-Done framework (of which he was one of the principal architects). Out of that,I was forced to actually talk to people and learn through very different methods and tools. Are these all software? Right now, I teach mostly.

Research Software 265

Research Software Feedback Software User Testing Customer Experience 265

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. The app will also provide news and educational content on investments, maturity details for FDs and RDs, and statistical spending insights. Designing applications that address these specific pain points can set the stage for groundbreaking solutions.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Reporting Tools 98

UX Studio: Product Management

AUGUST 17, 2018

Validating the value proposition of an app or website – do your potential customers understand it? Testing competitors’ solutions. Even without a test-ready prototype or a website in the initial phase of product development, you can get ahead by testing competitors’ solutions with the target group to gain insights on what to do better.

User Testing 141

User Testing Product Research Research Software Feedback Software 141

The Product Coalition

MARCH 17, 2020

In the world of SaaS (software as a service) it usually comes down to one person who devises a strategy for developing and unraveling a perfect product. For example, creating case studies includes approaching potential partners, tracking their results, writing a study, and promoting it using SEO strategy or through paid campaigns.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

Userpilot

JANUARY 31, 2022

If you’re a SaaS owner with a multi-platform product, you may be wondering what the difference between in-app notifications and push notifications is. Today we’re going to compare the two so you know which one to use for your in-app marketing goals! What are in-app notifications? Let’s get started!

Feedback Software 86

Feedback Software Onboarding KPIs Customer Feedback User Testing 86

Mind the Product

JANUARY 7, 2019

Like product development, creating a talk is a highly iterative process that depends on feedback loops and metrics. Tools/frameworks/models, and. For me, the most effective engagement tactic for product talks is case studies – “what would you do?” You can create a case study for anything.

Product Research 135

Product Research Data Visualization Feedback Software User Testing 135

Userpilot

OCTOBER 30, 2022

In this article, you’ll discover: Why the customer experience is key to customer retention and driving business growth, especially for SaaS companies. Leverage technology. Make feedback collection a regular practice. Implement a tracking system. What is customer experience improvement in SaaS? Look no further.

Feedback Software 73

Feedback Software Research Software Customer Experience User Testing 73

Product Innovation Educators

NOVEMBER 4, 2024

He shares practical insights from the Product Development and Management Association (PDMA) framework and explains how product managers can use these principles to improve their product development process. Tools and Techniques Jack mentions that he has personally used more than 70% of the tools in PDMA’s Body of Knowledge.

User Testing 103

User Testing Research Software Analytic Tools Feedback Software 103

Lenny Rachitsky

SEPTEMBER 5, 2024

He coined the term “growth hacking,” invented the ICE prioritization framework, was one of the earliest people to use freemium as a growth lever, and, most famously, developed the Sean Ellis Test for product-market fit (which a large percentage of founders use today to track if they’ve found PMF).

User Testing 129

User Testing Onboarding KPIs Product Research Customer Feedback 129

PMLesson's Ace the PM Interview

OCTOBER 7, 2019

In this post, we'll review a case study submission from one of our Exponent members, Sholanki Sarkar. Recommended Structure Exponent's Product Design Framework Here is a framework that we recommend you use for Product Design questions. Question : Design a Smart Fridge.

Reporting Tools 65

Reporting Tools Data Visualization User Friction Feedback Software 65

Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? In this ultimate guide for product growth, we’ll walk you through everything you need to know about product-led growth and how to implement it for your SaaS. The term was originally coined in the 2010s for self-serve SaaS businesses.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

DECEMBER 20, 2022

SaaS business models depend on repeat purchases to grow revenue and meet profit goals. Key consideration stage KPIs are pricing page clicks, case study views, and the number of demos requested. What are the stages of the SaaS marketing funnel? Marketing funnels in SaaS. What is a marketing funnel? Conversion stage.

Feedback Software 86

Feedback Software Analytic Tools Customer Experience Customer Satisfaction 86

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. Key learnings.

Research Software 98

Research Software Feedback Software Books Analytic Tools 98

The Product Coalition

JULY 6, 2022

The majority of such apps have undergone iterative and incremental development to enhance and improve their features. It is a methodology that is followed by a majority of software development companies today. It’s an actionable framework to achieve this product-market fit. Use customer feedback to improve the product.

Startups 130

Startups User Testing Feedback Software Product Research 130

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! Just look at Bonjoro that recently released a case study about how they increased their trial to paid conversion rate by 32.7%. Why Is SaaS Onboarding So Important? What Are SaaS Onboarding Tools?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

OCTOBER 26, 2023

How can you implement them in the SaaS context? SaaS companies enhance customer acquisition and retention through personalized onboarding and in-app guidance. Collecting and acting on customer feedback improves satisfaction and customer loyalty, and helps you uncover growth opportunities. What are growth initiatives?

Feedback Software 87

Feedback Software Analytic Tools Research Software Data Visualization 87

Userpilot

JUNE 30, 2024

Instead, you can become an enablement manager by gaining work experience in the field of sales or customer success within SaaS companies. To grow as a sales enablement manager, there are a few tools you definitely need to know of. Surprisingly, however, these tools aren’t just limited to the sales function.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Research Software 52

Userpilot

SEPTEMBER 30, 2024

A messaging strategy is a marketing framework /plan that outlines how your brand communicates its key messages and unique selling proposition to its target audience. SMART goal-setting framework. Consider product tools like Userpilot that enable you to easily design and set goals for your A/B tests and track test performances.

Messaging 93

Messaging Research Software Analytic Tools User Testing 93

Gainsight

FEBRUARY 21, 2020

You’ll learn how to fix each of these mistakes as we guide you through the power of our Produce Experience Platform. Mistake #1: You’re not using in-app engagements. In-app engagements cut through the noise and are incredibly useful for delivering the right information at the right time. The solution? REGISTER NOW.

Customer Experience 89

Customer Experience Feedback Software Data Visualization Analytic Tools 89

Userpilot

JULY 17, 2024

Methods include in-app surveys , user interviews, user behavior data, reviews, and market research tools. Helps you streamline onboarding , integrate user feedback , and track in-app behavior. Once you create a user persona, you can leverage Userpilot to segment it and target your in-app product strategies without coding.

User Testing 88

User Testing Research Software Data Visualization Feedback Software 88

The Product Coalition

APRIL 22, 2021

Given I have stolen bits of this process from various organizations and added my own little parts along the way, I figured I’d share it in case you find it useful. The people who have been through it, however painful, have given me positive feedback, so I share this with the world in the hope it helps others trying to hire great people.

Analytic Tools 129

Analytic Tools Research Software Feedback Software Product Manager 129

Userpilot

OCTOBER 6, 2023

In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team. TL;DR A B2B marketing funnel is a framework that helps product marketers streamline the customer journey, from their initial awareness of your product until they finally make a purchase. case studies, alternative pages, etc.).

B2B 92

B2B Analytic Tools Feedback Software Data Visualization 92

Userpilot

JUNE 24, 2024

Wondering what product growth strategy is and how to build it for your SaaS? Use tactics like personalized onboarding and in-app messaging to drive adoption , retention, and expansion. Leverage analytics tools to analyze user interactions, identify friction points, and measure the impact of your strategies over time.

Analytic Tools 59

Analytic Tools Feedback Software Research Software Data Visualization 59

Userpilot

OCTOBER 11, 2022

In that process, they’ll explore your tool, use it to solve their needs and continue doing so—which is what the CS team helps customers do. This article discusses what an engagement loop is, why it matters to your growth, and how to use plug-and-play engagement software to create sticky loops. Increase product stickiness.

Feedback Software 73

Feedback Software Analytic Tools User Testing Customer Experience 73

Product Innovation Educators

SEPTEMBER 5, 2022

Scrum is a frequently used approach for software projects and many other types of projects that would benefit from agility, including physical products. Fred has been developing software in Silicon Valley for more than 35 years. By understanding their needs, I was able to craft solutions that fit their needs.

Feedback Software 89

Feedback Software User Testing Customer Experience Customer Feedback 89