The Product Coalition

AUGUST 17, 2021

For example, one of the rabbit holes we pointed out was combining the campaign data and product data in the same view. In our case, we knew that for some campaign types it is not technically possible to get complete data. By gradually sharing the pitch with more and more people, we were able to add more and more items to the list.

Feedback Software 153

Feedback Software Analytic Tools Reporting Tools Research Software 153

Userpilot

JUNE 28, 2023

Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward. In this guide, we’ll look at eight user onboarding case studies that can provide inspiration for your own onboarding flows!

Onboarding KPIs 75

Onboarding KPIs Feedback Software User Testing Analytic Tools 75

Userpilot

AUGUST 1, 2024

In this article, we explore the key steps product managers follow to create a successful product marketing strategy, including some successful real-world examples. Product marketing focuses on getting products into the hands of the right users, whereas product management focuses on developing the product. Let’s dive in!

Research Software 93

Research Software Analytic Tools Product Marketing Product Research 93

Userpilot

JULY 27, 2024

It centers your content creation strategy on actual product-related customer needs and problems, keeping the user as the primary audience. This guide will help you unlock these benefits, offering tips to perfect your product-led SEO strategy, with examples on implementation, too. The end result: increased traffic and revenue!

Analytic Tools 80

Analytic Tools Research Software Data Visualization Customer Experience 80

UX Studio: Product Management

FEBRUARY 20, 2018

It was such a great experience that I wanted to create a web-store myself. In this case study, I share with you the story of designing a high-end fashion store. In early 2017, Société hired us to design their new e-commerce store where users could browse and buy collections of selected contemporary designer brands.

User Testing 109

User Testing UX Product Research Research Software 109

UX Planet

OCTOBER 8, 2024

Users want to enjoy apps, websites, and digital products without going through the hassle of reading long user manuals in order to learn how to use them. User experience writing makes this happen. Before we dive deep into our hand-picked examples, let us clear the basics.

UX 98

UX Data Visualization Research Software Analytic Tools 98

UX Studio: Product Management

JANUARY 29, 2020

We conducted user research for the site and we will share what we’ve learned from it in the following case study. With this revamp, senior management hoped to achieve a radical improvement in their user experience, as opposed to the incremental refinements they had been working on in recent times.

User Testing 75

User Testing Product Research Research Software Customer Experience 75

Userpilot

JULY 17, 2024

The right persona examples can help you guide effective product strategies, ensuring that your offerings meet the needs and expectations of your users. Eight detailed persona examples to inspire your user research. Collecting high-quality data for personas ensures they are based on real user behaviors and needs.

User Testing 94

User Testing Research Software Data Visualization Feedback Software 94

Userpilot

SEPTEMBER 20, 2021

Persona-based onboarding dials into the needs of users and delivers a personalized user experience for each customer segment throughout the user journey. 80% of consumers are more likely to do business with a company that offers a personalized user experience. 6 examples of personalized onboarding.

Customer Experience 88

Customer Experience User Experience User Testing Feedback Software 88

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. They realized a lot of users stopped using their product after downloading it and going through the user onboarding process. Levels in the new user interface. Scope and team.

Research Software 96

Research Software Analytic Tools Feedback Software UX 96

Userpilot

JULY 16, 2024

Are you a SaaS product manager in search of product differentiation examples to inspire your differentiation strategy? In this article, we’ll explore the types of product differentiation strategies and go over cases of real-world brands that have used these strategies to drive product growth. Let’s consider a few examples: 1.

Differentiation 94

Differentiation Analytic Tools Research Software Feedback Software 94

Userpilot

JULY 23, 2024

Are you in need of some MarTech stack examples to inspire your own? We will also consider valuable examples of tools that can inspire your process. The best examples are Userpilot , Hotjar , and Google Analytics. Examples include SEMrush and Moz. Examples include Marketo and MailChimp.

Analytic Tools 85

Analytic Tools Research Software Data Visualization Reporting Tools 85

Userpilot

SEPTEMBER 8, 2022

What are some help center examples that can inspire you to create yours? You will also know how different it is from a knowledge base, as well as some of the best examples that can help you create one. You will also know how different it is from a knowledge base, as well as some of the best examples that can help you create one.

Feedback Software 93

Feedback Software Customer Experience User Testing Customer Feedback 93

Userpilot

MARCH 5, 2021

In the end, you will find tips on how to move from Free Trial to Paid Trial and the onboarding tactics you need to convert trial users. Examples of successful paid trial companies Tips for moving from free to a paid trial How to Create a Great Product Experience for Paid Trial Users Wrapping things up. Table of Contents.

User Testing 97

User Testing Data Visualization Customer Experience Product Research 97

UX Planet

MAY 29, 2024

Examples from IKEA and Netflix on how IA improves user experience and serves as a business strategy. it consists of 3 core pillars, users, context, and content. By allowing users to find what they are looking for as effortless as possible, a well-developed IA improves the overall user experience of the product.

Information 95

Information Branding Positioning Research Software 95

Userpilot

APRIL 22, 2024

Help desks, resource centers , live chats, or any other way in which the user can seek the answers without needing a representative to intervene. Personalized end-user support. Examples of end-user support strategies include: Interactive walkthroughs. This usually involves end-user support technicians.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Reporting Tools 85

eG Innovations

DECEMBER 9, 2021

An example could be a noisy or defective physical host OS that you have no access or visibility into. This case study exposes the challenges that organizations deploying applications on the cloud face when performance issues happen and how difficult it can be to diagnose such problems. This is often far from true.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Software Review 52

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. We used these proto-personas as a base and refined them with the insights we gathered from the user interviews later. They kept them restricted according to team member’s position and experience.

Research Software 46

Research Software Feedback Software Information UX 46

Usersnap

JANUARY 8, 2024

This incident, a glaring example of a small oversight leading to a colossal failure , underscores the importance of refining the path to success. Learn how to use Usersnap for getting product feedback Jump into the example section immediately ? Zappos: Minimizing risk early ?

Feedback Software 59

Feedback Software Weak Development Team User Testing Development 59

Mind the Product

MARCH 4, 2021

Product managers looking for academic materials on technology and user experience won’t struggle to find what they need. However, when it comes to economics, especially Microeconomics, there are very few resources and case studies focused on the software industry.

Customer Experience 209

Customer Experience User Experience Technology Product Manager 209

Userpilot

OCTOBER 28, 2024

This survey can help you deliver tailored content to your audience with different onboarding elements: interactive walkthroughs , resource center , user onboarding checklists, tooltips, and surveys. Determine user roles to tailor their experiences. An omnichannel user engagement strategy unifies all of these channels.

User Testing 93

User Testing Customer Feedback Customer Experience Onboarding KPIs 93

Userpilot

MAY 20, 2024

B2B loyalty programs can take many different shapes, so this article will explore how yours might look, why they are important, how you can build one, and some examples to inspire you. For example, your SaaS provider might offer additional features or complementary services to enhance your overall experience and efficiency.

Feedback Software 76

Feedback Software Analytic Tools B2B Research Software 76

Userpilot

JANUARY 27, 2023

Looking for excellent evaluative research design examples? It allows PMs to identify ways to improve the product and the overall user experience. They’re great for establishing cause-effect relationships and tracking trends, for example in customer satisfaction. ’ of user satisfaction or its lack.

User Testing 93

User Testing Product Research Research Software Feedback Software 93

Userpilot

NOVEMBER 20, 2022

Offer self-service support options to meet customer expectations, while also removing friction in the support experience. Build a knowledge base of self-service support content, including help articles, video tutorials and case studies. Apply user psychology principles , like the Zeigarnik Effect, to your CX.

Customer Experience 87

Customer Experience User Testing Embedded Analytics Customer Feedback 87

UX Planet

FEBRUARY 14, 2024

In this article, we explore how UX designers can harness the power of priming to create more intuitive and engaging user experiences. Priming in UX Design In the realm of UX design, subtle visual or verbal cues can serve as primes, guiding users’ attention and influencing their perceptions and actions.

Customer Experience 96

Customer Experience Travel UX Customer Satisfaction 96

Userpilot

MARCH 23, 2023

Growth marketers : Growth marketers can use survey results to identify customers who can publicly rate their offering or participate in case studies. The customer support team can also use this feedback to assist customers experiencing friction, thereby improving their overall experience. Asking open-ended follow-up questions.

Product Research 84

Product Research User Testing Feedback Software Customer Feedback 84

UX Planet

NOVEMBER 18, 2024

At each step , the user should understand what task they are accomplishing. For example, instead of “Fill in your profile details,” put “Let’s customize your profile to make your business look professional right away.” Instead of classic instructions, we added interactive tasks that allowed the user to act in a real environment.

Feedback Software 52

Feedback Software Research Software User Testing Data Visualization 52

Userpilot

JULY 29, 2024

To create a successful product marketing strategy, you need to set tangible goals, create user personas to understand your target audience better, and develop messaging that showcases your unique value proposition. Successful product marketing examples to inspire you: Userpilot reaches its target customers through product-led content.

Research Software 84

Research Software Feedback Software Product Marketing Reporting Tools 84

UX Planet

JULY 15, 2024

The collection includes 197 examples and 1457 design principles. Design Principles Lessons Design Lessons Design website offers unique lessons, insights, and examples of successful case studies. Component Gallery offers examples of UI components to help you find fresh design ideas. Hey Design Systems!

UX 97

UX Reference Customer Feedback Customer Experience 97

Userpilot

OCTOBER 4, 2022

Looking for some customer retention examples to inspire your strategy? In this article, we handpicked retention examples from some of the most successful SaaS companies in the world. Examples of customer retention from inspiring brands: Slack uses a simple onboarding process to engage customers and drive product activation.

Feedback Software 88

Feedback Software Customer Experience Customer Feedback Data Visualization 88

Userpilot

JUNE 30, 2021

The signup flow is one of the most critical aspects of the user experience journey. It is the initial encounter that a user has with your product. The way you design it can have a major impact on how users perceive your product. Take for example the case study of FullStory. About the author.

Customer Experience 81

Customer Experience B2C UX Banking 81

DISQO

DECEMBER 30, 2017

According to Nwokah, Alpha has enabled the WellMatch team to run 100+ experiments per year, prioritize their roadmap, and drastically improve their product’s user experience. We can test and align ourselves with consumer expectations,” Nwokah says, pointing to a recent example involving a web portal. “We

Feedback Software 49

Feedback Software User Testing Healthcare Systems Review 49

Userpilot

AUGUST 7, 2019

Note: This article has embedded real-life examples, strategies, and cases from the author and her company, Growbots. The role of product marketing in the company is to use the product-led growth practices and strategies to onboard and retain users. Build high-touch and subtle user experiences to unleash customer success.

Feedback Software 49

Feedback Software Customer Experience User Testing Research Software 49

freshtrax

FEBRUARY 9, 2024

This article explores the profound impact and potential of how generative AI is being used for branding, with real-world examples. In this article, we would like to introduce some possibilities, with case studies, to explore the potential ways that generative AI can be used in branding strategies.

Generative AI 59

Generative AI Branding Customer Communications Strategy 59

Userpilot

NOVEMBER 24, 2022

In-app video tutorials reduce friction and make it easier for users to replicate. Localize the training materials and adapt them to the language of your target customers for a better user experience. Apply gamification to your customer dedication program to encourage users. User persona example from Userpilot.

Feedback Software 90

Feedback Software Analytic Tools Reporting Tools Data Visualization 90

Userpilot

JANUARY 8, 2024

TL;DR A customer acquisition strategy is a comprehensive plan for attracting, engaging, and converting new customers into paying users. Promote your case studies with paid ads on social media Case studies make a good customer acquisition strategy because they showcase how your best customers reached business success with your tool.

Analytic Tools 99

Analytic Tools Research Software Feedback Software Customer Experience 99

Intercom, Inc.

OCTOBER 13, 2020

Case study: Resolution Bot. A big risk with a project like this is always end user experience. An example of an exceptional end user experience for an ML product is the keyboard suggestions feature on smartphones. Would end users be glad to see the bot?

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281