The Product Coalition

AUGUST 17, 2021

For example, one of the rabbit holes we pointed out was combining the campaign data and product data in the same view. In our case, we knew that for some campaign types it is not technically possible to get complete data. By gradually sharing the pitch with more and more people, we were able to add more and more items to the list.

Feedback Software 153

Feedback Software Analytic Tools Reporting Tools Research Software 153

Userpilot

AUGUST 1, 2024

In this article, we explore the key steps product managers follow to create a successful product marketing strategy, including some successful real-world examples. Product marketing focuses on getting products into the hands of the right users, whereas product management focuses on developing the product. Let’s dive in!

Research Software 86

Research Software Analytic Tools Product Marketing Product Research 86

Userpilot

JUNE 28, 2023

Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward. In this guide, we’ll look at eight user onboarding case studies that can provide inspiration for your own onboarding flows!

Onboarding KPIs 69

Onboarding KPIs Feedback Software User Testing Analytic Tools 69

Userpilot

JULY 27, 2024

It centers your content creation strategy on actual product-related customer needs and problems, keeping the user as the primary audience. This guide will help you unlock these benefits, offering tips to perfect your product-led SEO strategy, with examples on implementation, too. The end result: increased traffic and revenue!

Analytic Tools 74

Analytic Tools Research Software Data Visualization Customer Experience 74

Userpilot

JULY 17, 2024

The right persona examples can help you guide effective product strategies, ensuring that your offerings meet the needs and expectations of your users. Eight detailed persona examples to inspire your user research. Collecting high-quality data for personas ensures they are based on real user behaviors and needs.

User Testing 87

User Testing Research Software Data Visualization Feedback Software 87

UX Studio: Product Management

JANUARY 29, 2020

We conducted user research for the site and we will share what we’ve learned from it in the following case study. With this revamp, senior management hoped to achieve a radical improvement in their user experience, as opposed to the incremental refinements they had been working on in recent times.

User Testing 75

User Testing Product Research Research Software Customer Experience 75

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. They realized a lot of users stopped using their product after downloading it and going through the user onboarding process. Levels in the new user interface. Scope and team.

Research Software 96

Research Software Analytic Tools Feedback Software UX 96

UX Planet

MAY 29, 2024

Examples from IKEA and Netflix on how IA improves user experience and serves as a business strategy. it consists of 3 core pillars, users, context, and content. By allowing users to find what they are looking for as effortless as possible, a well-developed IA improves the overall user experience of the product.

Information 98

Information Branding Positioning Research Software 98

eG Innovations

DECEMBER 9, 2021

An example could be a noisy or defective physical host OS that you have no access or visibility into. This case study exposes the challenges that organizations deploying applications on the cloud face when performance issues happen and how difficult it can be to diagnose such problems. This is often far from true.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Software Review 52

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. We used these proto-personas as a base and refined them with the insights we gathered from the user interviews later. They kept them restricted according to team member’s position and experience.

Research Software 46

Research Software Feedback Software Information UX 46

Mind the Product

MARCH 4, 2021

Product managers looking for academic materials on technology and user experience won’t struggle to find what they need. However, when it comes to economics, especially Microeconomics, there are very few resources and case studies focused on the software industry.

User Experience 203

User Experience Customer Experience Technology Product Management 203

Userpilot

MAY 20, 2024

B2B loyalty programs can take many different shapes, so this article will explore how yours might look, why they are important, how you can build one, and some examples to inspire you. For example, your SaaS provider might offer additional features or complementary services to enhance your overall experience and efficiency.

Feedback Software 72

Feedback Software Analytic Tools B2B Research Software 72

UX Planet

FEBRUARY 14, 2024

In this article, we explore how UX designers can harness the power of priming to create more intuitive and engaging user experiences. Priming in UX Design In the realm of UX design, subtle visual or verbal cues can serve as primes, guiding users’ attention and influencing their perceptions and actions.

Customer Experience 98

Customer Experience Travel UX Customer Satisfaction 98

Userpilot

JANUARY 27, 2023

Looking for excellent evaluative research design examples? It allows PMs to identify ways to improve the product and the overall user experience. They’re great for establishing cause-effect relationships and tracking trends, for example in customer satisfaction. ’ of user satisfaction or its lack.

User Testing 87

User Testing Product Research Research Software Feedback Software 87

Userpilot

JULY 29, 2024

To create a successful product marketing strategy, you need to set tangible goals, create user personas to understand your target audience better, and develop messaging that showcases your unique value proposition. Successful product marketing examples to inspire you: Userpilot reaches its target customers through product-led content.

Research Software 78

Research Software Feedback Software Product Marketing Reporting Tools 78

Userpilot

MARCH 23, 2023

Growth marketers : Growth marketers can use survey results to identify customers who can publicly rate their offering or participate in case studies. The customer support team can also use this feedback to assist customers experiencing friction, thereby improving their overall experience. Asking open-ended follow-up questions.

Product Research 77

Product Research User Testing Feedback Software Customer Feedback 77

UX Planet

JULY 15, 2024

The collection includes 197 examples and 1457 design principles. Design Principles Lessons Design Lessons Design website offers unique lessons, insights, and examples of successful case studies. Component Gallery offers examples of UI components to help you find fresh design ideas. Hey Design Systems!

UX 98

UX Reference Customer Feedback Customer Experience 98

Userpilot

JUNE 30, 2021

The signup flow is one of the most critical aspects of the user experience journey. It is the initial encounter that a user has with your product. The way you design it can have a major impact on how users perceive your product. Take for example the case study of FullStory. About the author.

Customer Experience 80

Customer Experience B2C UX Banking 80

Userpilot

OCTOBER 4, 2022

Looking for some customer retention examples to inspire your strategy? In this article, we handpicked retention examples from some of the most successful SaaS companies in the world. Examples of customer retention from inspiring brands: Slack uses a simple onboarding process to engage customers and drive product activation.

Feedback Software 82

Feedback Software Customer Experience Customer Feedback Data Visualization 82

DISQO

DECEMBER 30, 2017

According to Nwokah, Alpha has enabled the WellMatch team to run 100+ experiments per year, prioritize their roadmap, and drastically improve their product’s user experience. We can test and align ourselves with consumer expectations,” Nwokah says, pointing to a recent example involving a web portal. “We

Feedback Software 49

Feedback Software User Testing Healthcare Systems Review 49

freshtrax

FEBRUARY 9, 2024

This article explores the profound impact and potential of how generative AI is being used for branding, with real-world examples. In this article, we would like to introduce some possibilities, with case studies, to explore the potential ways that generative AI can be used in branding strategies.

Generative AI 59

Generative AI Branding Customer Communications Strategy 59

Userpilot

JANUARY 8, 2024

TL;DR A customer acquisition strategy is a comprehensive plan for attracting, engaging, and converting new customers into paying users. Promote your case studies with paid ads on social media Case studies make a good customer acquisition strategy because they showcase how your best customers reached business success with your tool.

Analytic Tools 93

Analytic Tools Research Software Feedback Software Customer Experience 93

DISQO

DECEMBER 30, 2017

According to Nwokah, Alpha has enabled the WellMatch team to run 100+ experiments per year, prioritize their roadmap, and drastically improve their product’s user experience. We can test and align ourselves with consumer expectations,” Nwokah says, pointing to a recent example involving a web portal. “We

Feedback Software 40

Feedback Software User Testing Product Research Healthcare 40

DISQO

DECEMBER 30, 2017

According to Nwokah, Alpha has enabled the WellMatch team to run 100+ experiments per year, prioritize their roadmap, and drastically improve their product’s user experience. We can test and align ourselves with consumer expectations,” Nwokah says, pointing to a recent example involving a web portal. “We

Feedback Software 40

Feedback Software User Testing Product Research Healthcare 40

DISQO

DECEMBER 30, 2017

According to Nwokah, Alpha has enabled the WellMatch team to run 100+ experiments per year, prioritize their roadmap, and drastically improve their product’s user experience. We can test and align ourselves with consumer expectations,” Nwokah says, pointing to a recent example involving a web portal. “We

Feedback Software 40

Feedback Software User Testing Healthcare Systems Review 40

Userpilot

MARCH 3, 2022

Looking for SaaS knowledge base examples? Helping your users get the most out of your product is an important (and tricky) job. Knowledge bases can become one of your most effective tools for answering your users’ questions, reducing pressure on your support team – and ultimately enhancing the customer experience.

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Customer Experience 84

Userzoom

MARCH 28, 2018

Headlining the event was Paul Boag , a leader in Digital Strategy and User Experience Design, who brought his manifesto on ‘How to Start a User Experience Revolution’ and inspired our audience to ‘light a fire’ under their efforts to get stakeholders more invested in UX.

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50

Userpilot

APRIL 3, 2024

In this article, we’ll explore the core elements of a resource center, go over the steps of building one, and share some design examples to inspire you! TL;DR A resource center provides tailored content to aid users in problem-solving your product. Gather user data from multiple sources to learn more about customers’ pain points.

Feedback Software 82

Feedback Software Analytic Tools Research Software Data Visualization 82

Userpilot

AUGUST 30, 2024

Supplement your degree with online courses or certifications in project management and user experience (UX) design. These skills will be instrumental in designing smooth onboarding workflows and user journeys. Gain Relevant Experience : Start with entry-level customer service, sales support, or technical support roles.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 19, 2024

Best books for customer onboarding managers “Onboarding Matters” by Donna Weber – This book provides a detailed framework for building an onboarding program that drives customer success and retention, with actionable insights and real-world examples. Identify improvement areas and optimize your program for better results.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Research Software 52

The Product Coalition

MARCH 11, 2024

Free users encounter ads after every few lessons. According to a 2020 study by the Human-Computer Interaction (HCI) conference on user experience and ad placement, ads are strategically placed, interrupting your learning flow just as you are feeling a sense of accomplishment.

Research Software 108

Research Software Reporting Tools Artificial Inteligence Technical Review 108

Product Innovation Educators

SEPTEMBER 9, 2024

Case Study: Apple as an Analyzer (Fast Follower) While Apple is often seen as a highly innovative company, its success comes more from its role as an analyzer or fast follower. However, a balanced approach that includes elements of both can be ideal for many companies.

Research Software 113

Research Software User Testing Customer Experience Analytic Tools 113

Product Talk

FEBRUARY 14, 2024

For example, they recently had stakeholders in three different geographic regions asking for improvements specific to their markets. Tali was so excited to share her experience with opportunity solution trees, she led a workshop at UXDX in Dublin. Two were quite similar and users weren’t sure which one to click on.

Analytic Tools 238

Analytic Tools Research Software Product Research Data Visualization 238

Userpilot

JUNE 10, 2024

Understanding and addressing user problems is a fundamental aspect of effective UX design. By proactively seeking out and resolving these issues, designers can create more intuitive, enjoyable, and effective user experiences. In this blog, we’ll discuss a few techniques and tools to identify user problems.

Data Visualization 78

Data Visualization Analytic Tools Research Software Feedback Software 78

UX Planet

JANUARY 1, 2024

This involves creating interfaces that are visually appealing and user-friendly. UX designers focus on the user experience. They delve into research and conduct usability testing to ensure that the app, website or product is visually appealing, user-friendly, intuitive, and provides a positive experience.

Feedback Software 96

Feedback Software Research Software User Testing UX 96

Userpilot

FEBRUARY 26, 2024

Start building your marketing conversion funnels but creating all product user personas. Next, map out the customer journey stages with all touchpoints , user actions, feelings, and challenges for each persona. Examples include ad clicks, demo bookings, free trial sign-ups , MQL to SQL conversion rates , or activation rates.

Analytic Tools 84

Analytic Tools Data Visualization Feedback Software Research Software 84

Userpilot

APRIL 30, 2024

Throughout his rich career, Marty has worn numerous hats within modern software product organizations, transitioning between roles involving product management, software development, product marketing , user experience design, and general management, among others. He also quotes case studies from Netflix and Google.

Analytic Tools 85

Analytic Tools Research Software Feedback Software Books 85