UX Studio

APRIL 10, 2018

In this UX case study we show how we designed Sport360.fit. This UX case study will walk through all the challenges and learnings this project presented. So why mention cultural differences in a UX case study? Example feedback sheet. The scope & the team. Our process. Challenges. Scheduling.

Magazine 68

Magazine Feedback Software Research Software User Testing 68

Userpilot

MARCH 18, 2022

In this blog post, we will discuss how you can build your product messaging, five great product messaging examples, so you can better communicate your brand value and attract the right audience. Highlight what differentiates you from competitors. Highlight what differentiates you from competitors. Let’s get started!

Research Software 52

Research Software Feedback Software Messaging User Friction 52

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. We found that these roles can mix in some cases, especially in smaller companies. For example, a small team of four or five architects would have no dedicated CAD manager or IT manager.

Research Software 46

Research Software Feedback Software Information UX 46

UX Studio

APRIL 25, 2019

It can differentiate you from the competition, project positive feelings or make it easier for customers to remember and choose your product over others. Case study: How we conducted brand research on our UX studio brand. Research facilitates getting these right. In turn, this helps your branding in many ways. Brand affinity.

User Testing 74

User Testing Product Research Research Software Data Visualization 74

Userpilot

JUNE 30, 2021

For example, booking a demo that goes to your sales pipeline first is also counted as friction-based. This is generally the case for products that are not purely self-service and/or that require a bunch of integrations first to setup. Take for example the case study of FullStory. About the author.

Customer Experience 101

Customer Experience B2C UX Banking 101

Userpilot

FEBRUARY 26, 2024

Examples include ad clicks, demo bookings, free trial sign-ups , MQL to SQL conversion rates , or activation rates. Thanks to them, SaaS companies can better tailor their messaging and differentiate based on the preferences of various prospect segments at different funnel stages. For each funnel stage, choose relevant metrics.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

DISQO

DECEMBER 30, 2017

We want to change that paradigm and be a partner – that’s what drives truly differentiated value to our members.”. We can test and align ourselves with consumer expectations,” Nwokah says, pointing to a recent example involving a web portal. “We Having this data really drives everything that we do from a feature standpoint.

Feedback Software 49

Feedback Software User Testing Healthcare Systems Review 49

Userpilot

JUNE 19, 2024

For example, a B2B company launching a complex enterprise software solution might require a strong understanding of technical specifications, while a B2C company marketing a consumer app might prioritize experience with social media marketing and user experience (UX) principles.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Andrew Chen

FEBRUARY 6, 2024

99% of startups are not differentiated on their underlying technology, and there is very little engineering risk involved. (I’m Because technology differentiation is no longer a real factor today start ups, it turns out that most products are succeeding or failing due to core product/market fit followed by the distribution strategy.

User Testing 105

User Testing Research Software Feedback Software Startups 105

Business of Software Conference

MAY 18, 2023

Defining the problem does not give you a differentiated starting point – you’re defining the problem the same way as your competitors. The problem is not your differentiation. Your differentiating thing is your insight – why did we build it the way we built it? What’s your differentiated value?

Positioning 97

Positioning Differentiation Customer Feedback Customer Experience 97

DISQO

DECEMBER 30, 2017

We want to change that paradigm and be a partner – that’s what drives truly differentiated value to our members.”. We can test and align ourselves with consumer expectations,” Nwokah says, pointing to a recent example involving a web portal. “We Having this data really drives everything that we do from a feature standpoint.

Feedback Software 40

Feedback Software User Testing Product Research Healthcare 40

DISQO

DECEMBER 30, 2017

We want to change that paradigm and be a partner – that’s what drives truly differentiated value to our members.”. We can test and align ourselves with consumer expectations,” Nwokah says, pointing to a recent example involving a web portal. “We Having this data really drives everything that we do from a feature standpoint.

Feedback Software 40

Feedback Software User Testing Product Research Healthcare 40

DISQO

DECEMBER 30, 2017

We want to change that paradigm and be a partner – that’s what drives truly differentiated value to our members.”. We can test and align ourselves with consumer expectations,” Nwokah says, pointing to a recent example involving a web portal. “We Having this data really drives everything that we do from a feature standpoint.

Feedback Software 40

Feedback Software User Testing Healthcare Systems Review 40

The Product Coalition

DECEMBER 10, 2020

While it is not a book on strategy per se , the deep understanding of how you will create a differentiated value proposition is the basis for creating a strategy that focuses on generating it. Most examples are from physical products, but lessons apply to the digital world. Chan Kim and Renée Mauborgne quickly gained popularity.

Differentiation 113

Differentiation Books Strategy Article 113

Gainsight

JUNE 13, 2024

For example, suppose a CSM notices a customer is underutilizing a feature or not achieving the outcomes they likely expect. You can even showcase “top-performing” customers—essentially academy case studies—that show other customers how their peers are benefiting from your academy. Here’s the link.”

User Testing 52

User Testing Customer Experience User Friction Customer Feedback 52

Userpilot

APRIL 2, 2024

It helps you guide product development, identify features that drive more engagement , create case studies, and improve customer service. Finding case studies from power users that can help you increase product adoption. Enhancing customer support by understanding complex use cases and barriers.

Customer Feedback 52

Customer Feedback Customer Experience User Testing Feedback Software 52

Userpilot

MARCH 6, 2024

For example, at the Retention stage, you could track the churn rate and CSAT. Regularly gather customer feedback, for example, via in-app surveys , to enhance their experience and retain them. A good example is driving customer expansion with upsells and cross-sells only when the user has adopted the product and is ready to upgrade.

Analytic Tools 104

Analytic Tools Data Visualization Research Software Onboarding KPIs 104

The Product Coalition

MARCH 24, 2021

An example can be: “Eat healthier” After having a better understanding of our stakeholders and our customer problem to be solved we focus on understand better the current state: 1. Pain Relievers: Here we summarize how our solution addresses the user’s pain points, e.g., our differentiators 3. Sources: (1) Levitt, Theodore.

User Testing 133

User Testing Research Software User Friction Customer Experience 133

The Product Coalition

JANUARY 12, 2022

A recent example is Team vs Slack. Let’s move the case. The brief background, in the beginning, might have given an idea for solving the differentiation strategy cases. Case: Slack growth strategy under extensive competition with Zoom, Team, and new Google app. I would illustrate this with a quantitative example.

Research Software 159

Research Software Technical Review Strategy Software Review 159

Userpilot

NOVEMBER 2, 2022

For example, ClickUp lets users customize the product UI to show/hide features that are relevant to them. For example, start a weekly newsletter discussing the latest news or trends in your industry. Feature request form example from Userpilot. Differentiate your product through customization.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

Roy Madden

MAY 27, 2021

Case Study. For example, the analyst team has always tracked news at the intersection of cybersecurity and the energy sector. Leo recognizes most of these names as companies, so he can differentiate if an attack is about Amazon (company) vs. Amazon (the river), for example. Tracking ransomware in the energy space.

Research Software 109

Research Software Reporting Tools Data Visualization Customer Experience 109

The Product Coalition

NOVEMBER 16, 2020

Photo by Ryan Quintal on Unsplash This is the second part of a case study regarding Soundcloud’s content categorization and exploration of strategic opportunities. Liked tracks could be treated as a playlist and we could also have “Liked Mixes” and “Liked Podcasts” as we now differentiate the content.

Product Research 83

Product Research Positioning Customer Experience Research Software 83

Business of Software Conference

SEPTEMBER 1, 2023

Justin Dickow A case study like no other. She’ll share terrible and terrific examples that reveal why most sales pitches get it wrong. Subject to change) What are you waiting for?

Data Visualization 52

Data Visualization Banking Customer Experience Framework 52

The Product Coalition

MARCH 17, 2020

For example, we can imagine that your main long term goal is to launch a new product successfully. For example, creating case studies includes approaching potential partners, tracking their results, writing a study, and promoting it using SEO strategy or through paid campaigns. But what does that even mean?

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

Intercom, Inc.

JULY 9, 2019

Instead, marketing websites describe a product’s key differentiators and benefits, offer a few case studies and encourage a prospective customer to evaluate the product by using it. Digital businesses change how customers buy. Gone are the days of long feature lists and spec sheets.

Customer Experience 196

Customer Experience Entertainment Product Research Differentiation 196

People-First Product Leadership

MARCH 10, 2024

For example, being able to proactively (1) identify important customer problems to solve in support of company goals and (2) build a compelling strategy to address those problems. For example, when I was at Macromedia (before being purchased by Adobe), I was a marketing customer of a CRM product by an early dot.com called E.piphany.

User Testing 59

User Testing Product Research Customer Feedback Research Software 59

Mixpanel

MAY 15, 2024

We noticed a trend as we went through the answers and analyzed them alongside case studies of our power user customers: Many of them are using product analytics in varied and interesting ways, and they’re looking way beyond the usual product metrics.

Data Visualization 52

Data Visualization Analytic Tools Enterprise User Testing 52

UX Planet

FEBRUARY 26, 2024

In the digital age and post-Covid, this practice has been transferred to a video call, for example on Miro, FigJam, and other digital products capable of simulating a whiteboard. Designers suggest that discussing case studies from their career provides a deeper and more meaningful insight into their work and enthusiasm for the field.

User Testing 92

User Testing Research Software Data Visualization Feedback Software 92

Imaginary Cloud - Design

APRIL 7, 2021

We will provide examples from one of our clients throughout our blog post: the Learninghubz case study. In case you are wondering what does a UX Audit consist of, this case study will help you better understand and follow each stage's importance. Plus, it ensures your product/design differentiation.

Research Software 63

Research Software UX Customer Experience Feedback Software 63

Mind the Product

MAY 5, 2020

For example, clean and simple page layouts, straightforward use of language, options for audio description and closed captions on video, good colour contrast, the ability to increase font size, or change the colours on the page. Take Facebook’s accessibility features , for example. Drives innovation. By Emily Tate.

Reporting Tools 116

Reporting Tools Research Software Product Management Product Manager 116

Product Solving

AUGUST 26, 2020

Case Study: Robinhood While you don’t want to optimize your product for the “lowest common denominator” or your least savvy user, you do want to make sure they can use your product safely. Case Study: Zoom Users don’t always need protecting from themselves. Define your biggest differentiator, 3.

Feedback Software 52

Feedback Software User Testing Customer Experience Systems Review 52

The Product Coalition

SEPTEMBER 3, 2019

This was a learn-by-doing session as we participated in 5 exercises, following the real case study of someone trying to buy a TV. We also looked at long term business impact vs short term business impact to see if our quick wins and differentiating solutions rang true. Failing examples are siloed to channel.

User Testing 60

User Testing UX Product Research Technical Review 60

Product Innovation Educators

APRIL 13, 2018

2) Differentiate Yourself. (3) A favorite example of mine is GE Appliances innovation lab, First Build. An example of startups helping large organizations innovate – a PepsiCo case study in 4 steps. 8 brand management principles successful product managers should know. (1) 1) Know Who Your Brand Is. (2)

Agile 48

Agile Product Management Product Manager Differentiation 48

Userpilot

JANUARY 18, 2021

The time tracking feature doesn’t differentiate between billable and non-billable time. The Aha Moment is a little tricky to understand in abstraction, so let’s quantify the concept with some specific examples. Let’s use our hypothetical project management tool as an example to illustrate how this might work.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

The Product Coalition

JANUARY 26, 2021

Those are the differentiators.” — Dan Pink, Atlassian interview By painting a picture of a world that had transitioned to sustainable energy, Musk was giving his employees a unified sense of meaning, reinforcing what sits at the centre of providing purpose? For example, platform products with buyer and seller). Problem statement ?

Vision 184

Vision Product Research User Testing Workshop 184

Mind the Product

MAY 5, 2020

In this post, we provide a detailed overview of his talk, sharing his advice, suggestions and examples so that you can start to unlearn today. As inspiration, he shares an example of one of his “favourite learners”, an executive at HSBC. ” What it Takes to Unlearn. ” Be Clear on Your Direction. Be Empowered.

Customer Experience 101

Customer Experience Data Visualization Workshop Differentiation 101

Business of Software Conference

OCTOBER 11, 2023

Why these questions should be asked Feedback, performance, and competitor relations Feelings (pride or jealousy) about own company and others Relevance of important values and aspirations Exact choices: Extract the choices that your company makes as attributes What does the company do?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40