The Product Coalition

MARCH 16, 2021

A Product Case Study Introduce Twitter stories as a feature and back it with proper data to pitch the idea to Jack Dorsey. Understanding Twitter Twitter is a micro-blogging and social networking service, on which users post and interact with messages known as “tweets”. Launch Twitter Stories?—?A

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Research Software Data Visualization Advertising Product Research 130

UX Planet

JANUARY 9, 2024

An ongoing session would look something like this (will be referring to this screen as “Meeting Room”) As “Sessions” or “Live Session” (as we called on the platform) was an existing feature, all the flows & visuals were already in place. However, to keep this case study consumable, I’ll be highlighting only the main points for each.

Events 76

Events Customer Experience Webinar Data Visualization 76

eG Innovations

NOVEMBER 19, 2020

This shift is having a significant impact on the managed services activities of SLTN , a service provider from the Netherlands. Lex Erades explains: “Users in our managed services utilize all kinds of applications that run in the SLTN data center, public clouds and/or from the application provider’s SaaS environment.

Data Visualization 52

Data Visualization Reporting Tools Customer Feedback Customer Experience 52

Userpilot

JULY 18, 2022

How can customer loyalty analytics help you understand the retention potential? Is customer loyalty analytics the same as customer retention analytics? So, let’s see how customer data analytics can help you improve loyalty and drive retention for your SaaS business. What is customer loyalty analytics?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Experience 98

The Product Coalition

OCTOBER 19, 2023

It’s the practical tool that helps managers navigate the complex path of development. Prioritization is the product manager’s core tool What is the overarching goal of product development? A framework is essentially a collection of tools you use to accomplish a particular goal. Frameworks serve as your visualization tool.

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Data Visualization Customer Feedback Research Software Product Management 118

The Product Coalition

DECEMBER 19, 2023

Source: [link] As a 10-year product manager and current startup CEO, I love analytics tools. Really, I’m way more passionate about analytics than any person ever should be. Product Both products provide quantitative analytics and session recording. You lose data. You can no longer access your data.

Data Visualization 116

Data Visualization Analytic Tools Customer Experience Startups 116

Userpilot

MARCH 27, 2023

The startup is building a community of elite talent from across Africa that has been rigorously vetted and trained to global standards, and helps connect talented workers with employers across the globe via their “Talent as a Service” platform. We’re happy that we could help The Room forward their vision.

Analytic Tools 98

Analytic Tools Research Software Data Visualization User Testing 98

The Product Coalition

FEBRUARY 15, 2024

Imagine a tool that not only automates tasks but also learns, adapts, and innovates — genAI development company, a technology that is already capturing significant attention. Moreover, it can unlock valuable insights from data, facilitating better decision-making and enhancing overall performance.

Generative AI 106

Generative AI Data Visualization Reporting Tools Research Software 106

Amplitude

SEPTEMBER 21, 2020

To get that insight, many product managers and marketers rely on funnel analysis to chart the different paths users take. Case Study: 8x8’s Jitsi.org. When 8x8’s video conferencing tool Jitsi.org realized their growth rate was flat, they used Amplitude’s Funnels and Conversion Drivers features to investigate the cause.

Analytic Tools 124

Analytic Tools Research Software User Testing Data Visualization 124

Mind the Product

JANUARY 3, 2020

The accessibility of digital content is often an afterthought, but every user deserves to have convenient access to services. This is how we’ve adapted our iTaxi ride-hailing app for the visually impaired and blind. billion visually impaired or blind people (October 2018). It was a big decision for us. The iTaxi app.

Data Visualization 143

Data Visualization User Testing Customer Experience Product Research 143

The Product Coalition

AUGUST 17, 2021

One day you’re meeting with customers, gathering insights about their problems. The next day you’re tweaking a Python script to pull out some quantitative data. Our core key value proposition is integrating product-level data from Google Analytics, Facebook, Google Ads, internal systems, and other e-commerce platforms.

Feedback Software 150

Feedback Software Analytic Tools Reporting Tools Research Software 150

Product Talk

MAY 8, 2019

That’s why case studies are so valuable. This is why I’m really excited to share today’s case study with you. Farm Credit Services of America (FCSAmerica) is a lending company serving farmers and ranchers in Nebraska, Iowa, South Dakota, Wyoming, and Kansas. Our industry is too old. Tweet This.

Product Research 139

Product Research User Testing Feedback Software Customer Feedback 139

UX Planet

JANUARY 18, 2024

User research aims to centralize the user in the design and development process, whether through interviews, usability studies, or other methods. It’s a beacon that illuminates user pain points and behavioral nuances, gleaned from direct insights. This process is pivotal for gathering insights that inform the design phase.

Data Visualization 74

Data Visualization User Testing Research Software Product Research 74

Roy Madden

AUGUST 17, 2021

Case Study. SolarWinds catapulted into this massive newsline of all these articles saying stuff with no technical insights.” He’s part of a small security team responsible for incident response, incident remediation, reporting on security news, and securing web and mobile applications.

Data Visualization 114

Data Visualization Reporting Tools Document Customer Feedback 114

Mixpanel

APRIL 18, 2024

Further, most B2B tools are productivity-boosting tools, which means when you do launch a new feature, you don’t always want to try to drive adoption with what could be noisy in-product messaging or tours. Your goal for now is just to monitor your core user metrics in product analytics and make sure you haven’t broken anything.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview. Why Use Product Marketing Tools ? Why Use Product Marketing Tools?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Research Software 98

UX Planet

FEBRUARY 1, 2024

It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings. This results in inefficiencies, data disarray, and security risks.

Analytic Tools 86

Analytic Tools Data Visualization Research Software Reporting Tools 86

Userpilot

NOVEMBER 1, 2022

Personalized customer service is a secret ingredient for improving customer engagement , retention, and loyalty. In this article, we’ll cover: What personalized customer service is and why it’s beneficial in SaaS. 7+ customer service personalization strategies. Another easy way to personalize?

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

Userpilot

APRIL 24, 2024

If you, too, are looking to streamline your user research process, there is no tool better than Userpilot. It enables you to collect customer feedback in-app, analyze user behavior using multiple reports, and conduct product experiments. She didn’t have to use another tool for this purpose. Book a demo to learn more.

User Testing 104

User Testing Product Research Research Software Data Visualization 104

Userpilot

MARCH 29, 2024

How to identify a conversion funnel leak: Conduct feedback surveys and pair the results with actionable data from session replays, funnel , path , and heatmap analysis. Repair tips for top-of-the-funnel leaks: Identify your best marketing channels with web analytics tools. Offer self-service support with a resource center.

Data Visualization 105

Data Visualization User Testing Analytic Tools Feedback Software 105

Mind the Product

APRIL 26, 2020

Next, we focused on sketching out the user journey, prototyping and gathering data. In five days, we identified all of the relevant, high-quality data of our database and developed the interface. If you have a story or case study to share, we’d love to hear from you. Our prioritization framework. The Results.

Research Software 155

Research Software Feedback Software User Testing Product Research 155

Userpilot

APRIL 16, 2020

With a complex product consisting of both a desktop dashboard and a mobile app for Real Estate agents, Rachel Lightfoot, a co-founder and product manager at Touchright – struggled with user onboarding and activation. But the tool requires the user to go through several activation points both in the web app and the mobile app.

Research Software 96

Research Software Reporting Tools Data Visualization Software Review 96

Product Talk

SEPTEMBER 12, 2018

Back in March, I shared a case study about one of the product teams I worked with at Snagajob (now Snag). This case study is about a team at CarMax that I just finished working with. Victoria: We tried to run at least one experiment per month, ranging from basic prototype testing to live data tests. Tweet This.

Product Research 147

Product Research Data Visualization User Testing Weak Development Team 147

Userpilot

APRIL 3, 2024

It reduces the load on your support team and improves customer satisfaction by providing self-service support. A resource center reduces support workload , boosts customer satisfaction , drives retention , and empowers self-service. Gather user data from multiple sources to learn more about customers’ pain points.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Amplitude

JULY 17, 2019

Podcasts are one of the best learning resources available, especially when it comes to breaking down technical subjects such as data science and analytics. To guide your learning, we put together the following collection of the best analytics-related podcasts to listen to. 113 | What Makes A Visualization Memorable?

Data Visualization 94

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 94

Userpilot

APRIL 30, 2024

Top Marty Cagan books product managers should read With all that experience, Marty surely has tons of strategies and insights to share. Offering insights on structuring teams, discovering the right products , and fostering a strong product culture, Cagan provides a blueprint for success for both startups and established companies alike.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Books 105

Userpilot

APRIL 8, 2024

The self-service model enables users to buy (or cancel) the subscription, implement the product, learn how to use it, and access support without talking to customer services teams. Gather customer insights on how to improve the customer experience via surveys , interviews, and reviews. Make it only long enough to activate.

Analytic Tools 100

Analytic Tools Feedback Software Data Visualization Strategy 100

Amplitude

SEPTEMBER 21, 2020

To get that insight, many product managers and marketers rely on funnel analysis to chart the different paths users take. In this case, you need to improve awareness of the value of your paid features. Case Study: 8×8’s Jitsi.org. Case Study: MINDBODY. They vary according to your product and industry.

Analytic Tools 59

Analytic Tools Research Software User Testing Data Visualization 59

Userpilot

JANUARY 8, 2024

Leverage search engine optimization (SEO) in your marketing strategy Identify relevant keywords related to your product or service and optimize your website content accordingly. Be strategic with your SEO; leverage contextual CTAs and have highly optimized landing pages encouraging users to sign up for your tool.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Product Talk

FEBRUARY 12, 2020

Lisa began her career in data science and spent four years as a data scientist at Airship , a marketing and messaging automation company. During her tenure as a data scientist, Lisa built two predictive products. Lisa says, “We led with ‘What can we predict?’ Tweet This. Tweet This.

Product Research 175

Product Research Data Visualization User Testing Research Software 175

eG Innovations

DECEMBER 9, 2021

The cloud service provider takes care of most of the key elements that support the application, and hence, they believe that there are fewer challenges when applications are on the cloud vs. being deployed on-premises. Our customer is a mid-sized business that offers SaaS services to clients. This is often far from true.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Software Review 52

Revulytics

JULY 12, 2019

With informative blog posts, case studies and other content, software vendors can illustrate the ways that users can improve their workflows and get the most out of the time spent using their software application. See Usage Patterns Through Clear and Discernible Data Insights. The seeing becomes believing.

Analytic Tools 73

Analytic Tools Data Visualization Reporting Tools Education 73

Agile Velocity

MAY 3, 2024

Agile has been shown to shorten time-to-market, increase quality, instill predictability, improve customer satisfaction, and create an overall happier working culture. Agile Transformation involves all levels of the organization and applies Lean-Agile principles to business processes, practices, tools, operations, and culture.

Agile 89

Agile Data Visualization Feedback Software Reporting Tools 89

UX Studio

APRIL 25, 2019

How you present yourself to the world, visually and in terms of message, constitutes a real science and many companies do a good job of that. A snapshot of tools and techniques. Many will start talking about visual identity and taglines, graphic designers and marketers. A snapshot of tools and techniques. Do research!

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User Testing Product Research Research Software Data Visualization 73