Userpilot

AUGUST 1, 2024

Product marketing is the process of bringing a product to market, and a well-curated product marketing strategy is key to understanding customer needs and driving adoption. Product marketing focuses on getting products into the hands of the right users, whereas product management focuses on developing the product.

Research Software 87

Research Software Analytic Tools Product Marketing Product Research 87

Userpilot

JUNE 23, 2024

A surefire way to improve engagement and retention is to focus on solving customer problems. Think about it – what would you do if you needed help but all you got was an incredibly unhelpful customer service agent? That’s what this guide is for, outlining frequent customer service issues and their solutions.

Customer Experience 52

Customer Experience Feedback Software User Testing Customer Feedback 52

DISQO

JUNE 5, 2018

The pioneer of digital lending marketplaces leverages Alpha’s on-demand consumer insights platform to scale experimentation and become a consumer-insight-driven organization. We’ve always been very transactional, but [now] we want to stick around and be the sidekick for our customers as they continue on their financial journey.”.

User Testing 53

User Testing Customer Feedback Data Visualization Research Software 53

The Product Coalition

MARCH 8, 2024

They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. The important basis is the development of a strategy for short- and long-term digital transformation based on business results rather than technology. Use statistics to quantify the impact.

Enterprise 132

Enterprise Research Software Feedback Software Strategy 132

DISQO

JUNE 5, 2018

The pioneer of digital lending marketplaces leverages Alpha’s rapid consumer feedback platform to become a consumer-insight-driven organization. We’ve always been very transactional, but [now] we want to stick around and be the sidekick for our customers as they continue on their financial journey.”. Background.

User Testing 40

User Testing Customer Feedback Product Research Data Visualization 40

DISQO

JUNE 5, 2018

The pioneer of digital lending marketplaces leverages Alpha’s rapid consumer feedback platform to become a consumer-insight-driven organization. We’ve always been very transactional, but [now] we want to stick around and be the sidekick for our customers as they continue on their financial journey.”. Background.

User Testing 40

User Testing Customer Feedback Product Research Data Visualization 40

Agile Velocity

MAY 3, 2024

Agile has been shown to shorten time-to-market, increase quality, instill predictability, improve customer satisfaction, and create an overall happier working culture. Business agility encompasses aspects such as product innovation, customer-centricity, cross-functional collaboration, and adaptive strategy execution.

Agile 97

Agile Data Visualization Feedback Software Reporting Tools 97

UX Planet

JANUARY 16, 2024

The last thing you need is to stumble into the abyss of bad branding, a place where countless others have lost their way. More importantly, we’ll provide you with the insights to navigate these treacherous waters successfully. This belief makes you disregard market research because you feel you already know everything customers want.

Branding 98

Branding User Testing Product Research Data Visualization 98

Userpilot

OCTOBER 30, 2022

Curious about customer experience improvement and how to get started for your brand? In this article, you’ll discover: Why the customer experience is key to customer retention and driving business growth, especially for SaaS companies. The 3 main components of customer experience. Ensure to provide great customer service.

Feedback Software 73

Feedback Software Research Software Customer Experience User Testing 73

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

The Product Coalition

MARCH 29, 2018

I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” It’s a principle that aligns the interests of product, sales and customers around value, simplicity, and competitive advantage. So I spoke with some of the best sales leaders I’ve known and some amazing product leaders to get their insights.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

UX Studio

SEPTEMBER 29, 2017

Deciding between multivariate testing vs A/B testing without knowing their advantages and limitations can pose extreme challenges. When optimizing a website’s conversion rate, A/B testing usually comes up first. Sometimes testing more alternatives proves necessary, for which multivariate testing performs well as a method.

User Testing 98

User Testing Product Research Testing Data Visualization 98

Userpilot

JUNE 30, 2024

Embarking on a career as a product analyst involves a combination of education, skills development, and practical experience. Lead Product Analyst : A lead product manager leads the product analysis efforts and monitors the research, analysis, reporting , and strategy development. Product Analyst. Senior Product Analyst. Statistics.

Data Visualization 52

Data Visualization Analytic Tools Research Software Reporting Tools 52

UX Studio

JULY 4, 2018

VR in UX research can serve as an individual tool to explore user needs and test complex user experiences. We collected some best practices for those looking to learn more about or just getting started with VR user testing. Applications of VR user testing in retail. So why does VR even matter?

User Testing 74

User Testing Research Software Product Research Feedback Software 74

The Product HQ

JUNE 20, 2024

Product marketers play a crucial role in new product development and product launches. Alternatively, bad or failed marketing campaigns and efforts can be equally inspiring. They provide insight into what works, what doesn’t, and what could have been done differently. How would you justify any price changes to old customers?

Product Marketing 40

Product Marketing Marketing Onboarding KPIs Customer Experience 40

Intercom, Inc.

MAY 13, 2021

Few people have more experience with this move than Linda Lin , Director of Customer Success at the revenue intelligence platform Gong. Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

Userpilot

JULY 9, 2021

Product-Led Onboarding by Ramli John and Wes Bush is a new book about how to implement user onboarding for the ultimate customer retention. The Making of Product Managers by Lena Sesardic gives you eight actionable insights from 20 stories of real product managers who broke into product management from different fields.

Books 98

Books Research Software Feedback Software Analytic Tools 98

UX Studio: Product Management

JULY 29, 2020

IncQueryLabs builds software toolchains to boost industrial digitization efforts, by helping their clients to achieve higher quality, faster time to market, reduce development costs, and break vendor lock-in. As a result, we discover the main problems affecting user behavior in a negative way, causing cart abandonment, etc.

Software Review 63

Software Review UX User Testing Data Visualization 63

Centercode

DECEMBER 22, 2020

This year has forced us to grow and change many, many aspects of our lives, from how we work (#remote), to how we communicate with our team (“Can you guys see my screen?”), The ROI of Testing Pre-Release Products with Centercode. The Impact of Pre-Release Product Testing on Star Ratings (Report). Other Highlights.

Reporting Tools 75

Reporting Tools Feedback Software User Testing Customer Feedback 75

The Product Coalition

MAY 9, 2020

Emerging Product Strategy Product Management in the Time of COVID Part I: Stopgaps & Scaled Retention Strategies This first article in the series highlights customer retention strategies for products adapting to changes in customer behavior. one of our developers asked. What are we going to do next?

User Testing 79

User Testing Product Research Customer Experience Customer Feedback 79

Userpilot

JANUARY 18, 2021

If you’re a SaaS company that wants to grow faster, you should definitely be thinking about Product Activation Rate Optimization: raising the percentage of users who stick around long enough to experience the value of your product. Gant charts, time tracking, segmentation of users by department — all features he wants. And now this.

Analytic Tools 72

Analytic Tools Feedback Software Customer Experience Data Visualization 72

Intercom, Inc.

NOVEMBER 20, 2018

This makes sense given the likely resource constraints and the value to be gained from getting in front of customers from day one. As Jason Lemkin puts it , “The CEO/founder should close at least the first 10 (or 20 or whatever) customers. What matters is that somehow, someway, you still get those 10 paying customers closed.”.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

The Product HQ

JUNE 20, 2024

It’s a clever (and rather unorthodox) way of testing whether they truly understand what the job is all about and what it exactly entails. This will tell the interviewer a lot about the candidates’ understanding of what’s behind good product development and about their passion for the field.

Technical Review 52

Technical Review Product Manager Product Management Product Research 52

Department of Product

NOVEMBER 16, 2023

Q&A is a new feature from the company which allows users to get answers about any document in a workspace through a conversational UI. Another product unveiling a similar use case this week, albeit in a distinctly different category is Celonis. Essential reads for product teams New from the Department of Product this week: ?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Artificial Inteligence 52

Userpilot

MARCH 22, 2021

Product Marketing Tools For User Analytics Product Marketing Tools For User Onboarding Product Marketing Tools For User Engagement Product Marketing Tools For User Retention Product Marketing Tools For Email Conclusion. Why Use Product Marketing Tools ? What Is Product Marketing? Why Use Product Marketing Tools?

Analytic Tools 97

Analytic Tools Feedback Software Research Software Data Visualization 97

UX Studio

MARCH 11, 2024

And then third level is that you think very deeply about what the user needs. You really understand the motivation of the user. I realized that that wasn’t really gonna happen I’m very very bad at competition. The second level: you solve the immediate problem that you’re being given. Karthik: That’s nice.

User Testing 67

User Testing Research Software Feedback Software Data Visualization 67

UX Studio: Product Management

JANUARY 11, 2022

As a professional user experience design agency, we help companies worldwide choose the most suitable design partners to create impactful digital products. Our experts analyzed services, portfolios, expertise, strengths, and weaknesses of dozens of Webdesign Wien companies to create this curated list. This is our fantastic UX team.

Research Software 82

Research Software User Testing Customer Experience Data Visualization 82

Mind the Product

JULY 24, 2019

We have to focus on the basics to answer this question – research, understanding our customers and their needs, and discovering what we could build that is valuable, feasible, and desirable. Before we can understand our customers, we have to understand ourselves. Do the customers want it? You Don’t own the Customer.

Research Software 104

Research Software Feedback Software User Testing Product Research 104

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. It’s also not like customer retention is the business of only one department. We have also asked experts from each department about their Customer Retention Strategy – so let’s dive in!

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Mind the Product

APRIL 23, 2018

And leaders have an outsized impact on team performance. She shared some insights on human behavior, and how we as leaders can use our influence to build a culture of psychological safety, enhancing collaboration and problem solving in our teams. Experimentation is not about testing guesses and hoping a “magic number” will move.

Agile 119

Agile Weak Development Team User Testing Customer Feedback 119

The Product Coalition

JULY 24, 2020

Check out more insightful sketches by Jono Hey on sketchplanations.com This article is part of a wider guide on how to establish a product discovery framework in your organization. So I’m using it as a case study to help you see how it works in practice. We were faced with a lot (!)

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

The Product Coalition

SEPTEMBER 10, 2019

How I Learned to Lead a Cross-Functional Product Team with Limited Resources For product managers, especially those at large organizations confident in their market position, it seems normal to have a permanent team (or even several teams), ready to serve and execute any request on demand. Buckle up, here come my principles!

Weak Development Team 60

Weak Development Team Analytic Tools Customer Experience Startups 60

Department of Product

OCTOBER 5, 2023

Designed by a small, independent product team, Reflect is a rather beautiful new way to capture your notes, thoughts and ideas. Speaking of which, Microsoft has revealed it is developing a new feature for Outlook that will allow users to keep track of any meetings they can’t attend in person. Enjoy the rest of your week!

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence Data Visualization 52

UX Studio

APRIL 6, 2023

Your website’s design is crucial when you try to win over your users. We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals. We accomplish this by putting UX research to use, which leads to enhanced, user-centric design.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

Your website’s design is crucial when you try to win over your users. We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals. We accomplish this by putting UX research to use, which leads to enhanced, user-centric design.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Userpilot

JUNE 9, 2021

To explain the difference in the simplest of terms: Product Managers build product features and Product Marketers promote them to their audience and users. A Product Manager builds the product by identifying customer needs and creating specifications for developers. How to get your first Product Marketing job.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Product Research 52

Department of Product

SEPTEMBER 14, 2023

Height is a new project management tool for product teams and they’ve just launched 2.0 which gives product teams AI super powers. For SaaS product teams, one of the more complex parts of building zero to one applications is implementing permissions. You can find out more here. Subscribed Hi product people ?,

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52