Userpilot

AUGUST 30, 2024

Obtain Certifications (Optional) : While not always required, certifications like Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) can demonstrate your knowledge and expertise. It provides a framework for measuring and managing customer equity to drive long-term growth.

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Userpilot

AUGUST 17, 2024

Best resources for product assistants To excel as a Product Assistant, it’s essential to leverage the best resources available across different mediums, including books, webinars, podcasts, blogs, and certifications. Below are some top resources to help you on your journey.

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Userpilot

AUGUST 30, 2024

Supplement your degree with online courses or certifications in project management and user experience (UX) design. Consider certifications in project management (like PMP) or UX design (like CUX) to showcase your dedication to the field and enhance your resume.

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Userpilot

AUGUST 17, 2024

Below is a collection of top resources, including books, webinars, podcasts, blogs, and certifications, that can help you enhance your skills and advance your career in customer success. Best blogs for customer success analysts These blogs offer regularly updated content on customer success best practices , case studies, and industry news.

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Userpilot

AUGUST 28, 2024

Cagan and Jones share their framework for building a strong product culture and creating an environment where teams can thrive. Perri provides a framework for building products that truly solve customer problems and deliver real value. Their webinars often focus on real-world examples and case studies.

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Userpilot

JULY 21, 2024

Consider certifications in customer service, customer experience management, or specialized programs like Subscription Success Certification (SSC) or Professional in Customer Retention (PCR) to enhance your expertise. The Wise Marketer : This platform is a hub for loyalty and retention marketing professionals.

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Userpilot

JULY 21, 2024

To excel, utilize resources like books (“Telling Ain’t Training”), webinars (Userpilot Events, Mind the Product), blogs (Userpilot Blog), podcasts (The Product Experience), and certifications (Certified Professional in Learning and Performance).

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Userpilot

AUGUST 28, 2024

We’ve curated a list of the best books, webinars, podcasts, blogs, and certifications tailored for Customer Onboarding Managers. “Customer Onboarding: Best Practices and Pitfalls” by Totango – Practical advice on what to do and what to avoid in customer onboarding, featuring case studies and real-world examples.

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Userpilot

AUGUST 30, 2024

Cagan and Jones share their framework for building a strong product culture and creating an environment where teams can thrive. Perri provides a framework for building products that truly solve customer problems and deliver real value. Their webinars often focus on real-world examples and case studies.

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Userpilot

AUGUST 19, 2024

Project management : Skill in managing tasks, timelines, and priorities, especially within agile development frameworks. Best certifications for product assistants These certifications can enhance your credentials and provide you with a competitive edge in your career. Below are some top resources to help you on your journey.

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UX Planet

DECEMBER 11, 2023

While this information can help you decide if you would want to take a certain course— and Polina also delved into this subject with “ Selecting the right conversation design course ”— this post does not explicitly answer the question of, “ Are employers expecting to see a CxD certification on my job application? ” Okay, let’s get started.

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Userpilot

JUNE 28, 2024

Lastly, to further cement your growth product management credentials, consider pursuing suitable certifications. For example, Google Analytics Certification by Google Analytics Academy and Product Management Certification by Product School are both highly valued. What skills should a growth product manager have?

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Userpilot

JULY 21, 2024

Certifications in customer experience, data analytics, business analysis, and project management can also boost your expertise. A few to consider include Google Data Analytics Professional Certificate, Certified Business Analysis Professional (CBAP) Certification, etc.

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Userpilot

JULY 20, 2024

Supplement this with online courses or certifications, and consider internships to gain practical experience. Online Courses and Certifications : Platforms like Coursera, Udemy, and LinkedIn Learning offer retention specialist courses and certifications.

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Userpilot

AUGUST 28, 2024

It provides a framework for measuring and managing customer equity to drive long-term growth. It’s packed with practical advice and case studies from leading companies. With a diverse range of guest experts, the podcast shares real-world case studies and actionable tips for building customer-centric cultures.

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Userpilot

SEPTEMBER 5, 2022

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you? Price: $800.

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Userpilot

JULY 20, 2024

Many online courses and certifications are available in product training, instructional design, and adult learning methodologies. Best certifications for product trainers The best certification choice for you will depend on your specific career goals and interests.

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Userpilot

AUGUST 19, 2024

Best certifications for customer success analysts These certifications can enhance your credentials, deepen your knowledge of customer success, and provide you with a competitive edge in your career.

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Userpilot

JULY 20, 2024

Boosting your qualifications through certifications and developing skills in data analysis, communication, and problem-solving can set you apart. Google Data Analytics Professional Certificate (Google on Coursera) : Retention decisions are often data-driven. It can enhance your understanding of factors that influence customer loyalty.

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Userpilot

JULY 28, 2024

Provide Real-World Context : Use case studies, examples, and scenarios to show how the product is used in real-world situations. “The Effortless Experience” by Matthew Dixon, Nick Toman & Rick DeLisi : Provides a framework for delivering low-effort customer experiences and improving customer loyalty.

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Userpilot

JULY 11, 2024

Online Courses and Certifications : Platforms like Coursera, Udemy, and LinkedIn Learning offer retention specialist courses and certifications. Tzuo argues that subscriptions are the future of business and provides a framework for building successful subscription models.

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Userpilot

AUGUST 28, 2024

However, this framework can provide a helpful guide as you navigate your career in customer onboarding. Start with Why: How Great Leaders Inspire Everyone to Take Action by Simon Sinek : While not specifically focused on customer onboarding, this book provides a powerful framework for understanding the importance of purpose and motivation.

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Userpilot

JUNE 28, 2024

Certification : You will then need to get certified as a product marketing manager. The main certificates include the Meta Marketing Professional Certificate, Certified Digital Marketing Professional (CDMP), and others. Certification : You will then need to get certified as a product marketing manager.

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The Product HQ

JUNE 20, 2024

Case studies or past successes from previous positions are references that you must bring up when answering this question. In the case of data science product managers, you must develop your benchmarks for progress or oversee small teams. Review key areas such as product management frameworks, data analytics, and SQL.

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Userpilot

JUNE 26, 2024

Lastly, to further cement your growth product management credentials, consider pursuing suitable certifications. For example, Google Analytics Certification by Google Analytics Academy and Product Management Certification by Product School are both highly valued. Available on their website under the resources section.

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Userpilot

JULY 28, 2024

Tzuo argues that subscriptions are the future of business and provides a framework for building successful subscription models. Their webinars often feature industry experts sharing best practices, case studies, and emerging trends in customer retention. It’s available on Spotify, Apple Podcasts, Google Podcasts, and Stitcher.

Data Visualization 52

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Userpilot

AUGUST 28, 2024

Below is a collection of top resources, including books, webinars, podcasts, blogs, and certifications, that can help you enhance your skills and advance your career in customer success. Best blogs for customer success analysts These blogs offer regularly updated content on customer success best practices , case studies, and industry news.

Data Visualization 52

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The Product HQ

JUNE 20, 2024

If you’re looking for technical interview questions more in-depth, we have a Technical Product Manager Certification that goes over these questions and more. Additionally, the candidate should also come up with a decent reiterative solution/framework to prevent that technical error from happening again.

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Userpilot

JULY 11, 2024

Many online courses and certifications are available in product training, instructional design, and adult learning methodologies. “The Effortless Experience” by Matthew Dixon, Nick Toman & Rick DeLisi : Provides a framework for delivering low-effort customer experiences and improving customer loyalty.

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Userpilot

AUGUST 18, 2022

Use gamification , like badges or certificates, to celebrate customer milestones and make the experience fun. The customer advocacy framework. The customer advocacy pyramid is a framework designed by Captivate Collective that outlines the four stages of advocacy: Exploration, Motivation, Activation, and Iteration. Exploration.

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Userpilot

JULY 28, 2024

It offers a framework for building a customer-centric organization that prioritizes retention. Their blog features thought leadership articles, case studies, and practical tips for building a successful customer success operation. Looking into tools for retention managers?

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Userpilot

JULY 11, 2024

To enhance your qualifications and make yourself a more competitive candidate, consider pursuing certifications such as the Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR). It offers a framework for building a customer-centric organization that prioritizes retention.

Data Visualization 52

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Userpilot

AUGUST 19, 2024

Cagan and Jones share their framework for building a strong product culture and creating an environment where teams can thrive. Perri provides a framework for building products that truly solve customer problems and deliver real value. Their webinars often focus on real-world examples and case studies.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

AUGUST 28, 2024

Certifications in product management or agile methodologies can also be beneficial. Best certifications for head of products While there’s no single “must-have” certification for Heads of Product, certain credentials and courses can significantly bolster your expertise and demonstrate your commitment to the field.

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Userpilot

AUGUST 25, 2024

Certifications in customer success or project management can also be beneficial. However, this framework can provide a helpful guide as you navigate your career in customer onboarding. Certifications : Consider certifications in customer success (e.g., However, relevant experience can often substitute for a formal degree.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Research Software 52

Userpilot

AUGUST 17, 2024

Start with Why: How Great Leaders Inspire Everyone to Take Action by Simon Sinek : While not specifically focused on customer onboarding, this book provides a powerful framework for understanding the importance of purpose and motivation. They often feature industry experts sharing best practices, case studies, and practical tips.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Customer Feedback 52

Userpilot

AUGUST 17, 2024

Mind the Product : This is one of the largest communities of product people globally, offering insightful articles, case studies, and industry trends. Product Management Certification – Pragmatic Institute : Offering a comprehensive curriculum, this certification covers everything from building products to SaaS marketing.

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