Intercom, Inc.

JANUARY 2, 2019

This next chapter has already begun, with our new automation technologies like bots and the ability for our customers to connect Intercom with more of the other tools they use every day. The bot highlights these questions so your team can provide on-brand, pre-formatted answers. We set out to do more because we knew more was possible.

Technical Review 141

Technical Review Analytic Tools Feedback Software Customer Communications 141

Roman Pichler

MARCH 14, 2023

The business benefits, finally, might be to create a new revenue stream, diversify the business, or develop the company brand. If you want to learn more about the tool, then read my article The Product Vision Board or watch my video Introduction to the Product Vision Board. You should therefore regularly review your product strategy.

Product Strategy 325

Product Strategy Strategy Vision Product Research 325

Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. Technology capabilities were one of the key factors of business success during the height of the COVID-19 pandemic”. This trend shows no signs of slowing down.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

The Product Coalition

DECEMBER 23, 2021

With the worldwide revenue from the financial technology sector to double by 2024 , fierce competition evolves. Fintech software represents specific challenges due to diverse dynamic content, graphs, tables, and more. Companies already use this tech novelty for authentication and expediting transactions.

Weak Development Team 168

Weak Development Team UX User Testing Technical Review 168

Alchemer Mobile

FEBRUARY 2, 2021

For a consistent brand image, all of your marketing activities should communicate and reinforce this one statement. CREATE A PROMO VIDEO THAT CAPTURES THE ESSENCE OF YOUR APP IN A ONE-MINUTE PITCH. For many publishers, this means creating a promo video. Why is your app better suited than your competitors to deliver this value?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Roman Pichler

SEPTEMBER 2, 2024

It applies to a brand-new product as well as an existing one whose current strategy is no longer valid, for example, as market conditions change. For example, the market you’ve chosen might be too small or too diverse, the need for the product might not be strong enough, or the technologies required might not be available.

Product Research 215

Product Research Product Strategy Strategy Research Software 215

The Product Coalition

FEBRUARY 3, 2022

, my guess is that they aren’t wondering how to do video conferencing, or how to post an ad on LinkedIn, or whether employees want virtual happy hours. They want to know how to create a team that works diligently and creatively to serve customers and shareholders better. I managed many remote and hybrid teams for large brands.

Technical Review 141

Technical Review Software Review Feedback Software Customer Experience 141

Intercom, Inc.

JULY 9, 2020

In many ways it offers him a unique perspective which he shares with us here – from his early days exploring search as a means to supporting his gaming tournament websites to spearheading the growth of an increasingly important tech discipline. And that’s resulted in more direct visits from people, but also in more brand searches.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Product Talk

JUNE 19, 2024

. – Tweet This So I want to take some time to review why we do discovery. I’ll do my best to update it as the technology evolves. As we previously reviewed, interviewing helps us build empathy for the people who might use our products or services. Before I knew it, I had spent 45 minutes browsing funny videos.

Generative AI 290

Generative AI Product Research Feedback Software Analytic Tools 290

Roman Pichler

NOVEMBER 12, 2019

I once worked with a telco company that was developing a brand-new commercial product. The technical complexities were greater than anticipated and the development progress was slower than forecasted. A Tale of Two Products. Product management and development were located at separate sites in different countries.

Weak Development Team 202

Weak Development Team Customer Experience Technical Review Product Research 202

Roman Pichler

NOVEMBER 12, 2019

I once worked with a telco company that was developing a brand-new commercial product. The technical complexities were greater than anticipated and the development progress was slower than forecasted. A Tale of Two Products. Product management and development were located at separate sites in different countries.

Weak Development Team 202

Weak Development Team Customer Experience Technical Review Product Research 202

The Product Coalition

FEBRUARY 10, 2022

We are surrounded by them everywhere: We watch TV, search for funny videos on YouTube, and subscribe to services like Netflix and HBO Max. The number of solutions for publishing video content is growing, and so is the user population. Live streaming is the process of broadcasting audio and video content in real-time.

Feedback Software 142

Feedback Software User Testing Technical Review Data Visualization 142

Gainsight

AUGUST 24, 2020

Such tech-touch onboarding would boost brand affinity for end-users who embrace (and would likely evangelize) a product with robust features and functionality that’s also easy to navigate and has built-in responsiveness and support. . We’ve identified three critical steps for optimizing tech-touch customer onboarding.

Onboarding KPIs 105

Onboarding KPIs Technical Review Data Visualization Feedback Software 105

Alchemer Mobile

MARCH 18, 2021

While we encourage you to download the full guide and dive into the data, we also hosted a webinar revealing some of the key takeaways from the report if you prefer to digest information in video format. Brands shifted focus to improving long-term retention. Almost all apps experienced significant change in their DAU due to COVID-19.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Userpilot

MARCH 7, 2022

Sadowski is the founder and CEO of Brand24 , a social media monitoring solution that provides instant access to brand mentions across social, news, blogs, and more. Brand24 wasn’t the first brand monitoring tool in the market, but they were determined to stand out from the crowd with the best Product Experience. How it started.

Analytic Tools 128

Analytic Tools Data Visualization Reporting Tools Technical Review 128

Roman Pichler

JANUARY 20, 2025

1] Figure 1: A Product Strategy System You can use the model in Figure 1 to review and improve your current product strategy approach. This might be to generate revenue, achieve a profit margin, reduce cost, increase productivity, or strengthen the brand. Are they properly empowered and adequately qualified?

Systems Review 156

Systems Review Product Strategy Strategy Product Research 156

The Product Coalition

AUGUST 8, 2023

Live streaming is one of the most loved ways for content creators to connect with their audience and promote the brand. This article further explains how live streaming works, and which live video streaming sites you should prefer for a heavenly streaming experience. Live streaming refers to watching a video in real time as it happens.

Analytic Tools 116

Analytic Tools Feedback Software Data Visualization Technical Review 116

Userpilot

JULY 21, 2024

In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. All plans get engagement reports, weekly digests, and custom branding. Starter gives access to customized branding, engagement reports, and weekly digests. Integrations.

Data Visualization 84

Data Visualization Analytic Tools Technical Review Feedback Software 84

Userpilot

JULY 11, 2023

The internet is flooded with customer experience videos you can watch and, maybe, learn something new or useful for your job. The problem is, the average video content tends to be mediocre and lacking in insightful information. The best videos about customer service include: Valuetainment stories about great customer service.

Customer Experience 77

Customer Experience Customer Feedback Feedback Software User Testing 77

Alchemer Mobile

AUGUST 26, 2024

As the key drivers behind brand positioning and engagement, marketers face the ongoing challenge of interpreting and addressing the evolving needs and preferences of their customer base. They need to discover: What aspects of our brand or messaging resonate with customers, and what falls flat?

User Testing 113

User Testing Customer Feedback Feedback Software Customer Experience 113

Mind the Product

MAY 5, 2020

Adrian’s video on Lean Personas at Mind The Product. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Showcase your brand to our audience of avid listeners as a sponsor of The Product Experience. Adrian’s video on Lean Personas at Mind The Product. *

Product Research 142

Product Research Feedback Software Technical Review Entertainment 142

Lenny Rachitsky

MARCH 5, 2024

Product Hunt is a playground for brand awareness, credibility, and social proof among early adopters and tech enthusiasts. Especially for brand-new startups that haven’t focused on their SEO strategy yet, this can make a big difference. For a full launch preparation agenda, see our Notion template here.

Startups 131

Startups Feedback Software Onboarding KPIs Customer Experience 131

Userpilot

SEPTEMBER 5, 2022

Wondering how to ask for customer reviews effectively and get them to respond immediately? Customer reviews play an integral role in any SaaS company’s marketing and customer service efforts. These reviews can directly influence consumer sentiments , attract new customers, and help your product grow. Let’s dive in!

Feedback Software 91

Feedback Software Analytic Tools Research Software User Testing 91

freshtrax

OCTOBER 19, 2021

First, here’s the technicalities on how to localize the game: 1) Creating a Localization Kit. Your lockit will take into consideration everything you need translators to know: content analysis, project plans, brand considerations, and everything unique to the game. Everyone knows by now that Nintendo is a master at video games.

Research Software 111

Research Software Marketing User Testing Software Review 111

The Product Coalition

DECEMBER 15, 2020

Descriptive product name The name should reflect more than the product category and brand. It usually includes the category (shirt, watch, drill), brand, model, main features. This is especially important for apparel and accessories, as users might want to review the accessories or prints carefully. it will ease reading.

Feedback Software 126

Feedback Software Technical Review User Testing Customer Feedback 126

Intercom, Inc.

AUGUST 14, 2018

And it requires massive discipline, because as a founder or early stage employee, time spent writing blog posts, hosting podcasts, or shooting videos is time you’re not doing other work that often seems more urgent or impactful. How can I build a brand for my software company? So you want to build a brand?

Events 182

Events Blog Article Technical Review 182

Alchemer Mobile

JULY 16, 2019

Scenario 2: The winning hand lied in the brand’s ability to think on their feet and implement efforts to elevate the overall customer experience. Scenario 3: Using futuristic technology can pay handsomely. Over 73 percent of consumers use multiple channels to shop ( Harvard Business Review ). Image Source: Delivra.

Analytic Tools 159

Analytic Tools Research Software Feedback Software Data Visualization 159

Mind the Product

MARCH 29, 2020

It covers topics around innovation, technology and science, ranging from the latest space technologies and bike-sharing services to consumer smartphones. As a YouTube influencer who focuses on tech-related topics, Lei uses Elon Musk as an example. Lei’s YouTube channel, Curious Elephant , has over 126K Subscribers and 11.5M

Technical Review 110

Technical Review Technology Branding Marketing 110

UX Planet

JANUARY 18, 2024

30-Second AI Solutions From idea-to-script-to-publish with an AI video creation copilot It’s the weekend, and I’m feeling lazy. It integrates with InVideo to fully script and generate AI videos with voiceover narration. The video was longer than making it! You can generate 10 mins of AI video a week, so roughly 4 short vids.

ChatGPT 80

ChatGPT Feedback Software Customer Experience Customer Feedback 80

The Product Coalition

JANUARY 12, 2021

With the right strategies in place, effective SEO improves the visibility of your company and boosts brand awareness. A brand that uses strong SEO techniques will rank well on Google’s first page for its most relevant keywords?—?connecting connecting interested searchers with your content and commodities.

Marketing 131

Marketing Strategy Advertising Customer Experience 131

Roman Pichler

AUGUST 14, 2018

Ideally, you should continuously track the product performance and regularly review the product strategy—at least once per quarter as a rule of thumb. At the time of writing, the product offers advertising-free online and offline viewing of YouTube videos, as well as access to Google Play Music and YouTube Red Original series and films. (At

Research Software 146

Research Software Software Review Product Research Customer Experience 146

The Product Coalition

OCTOBER 6, 2023

Instead of a face-to-face conversation, we send chat messages or schedule a video call. But what if the technology that hinders our communication at times could actually enhance it? For instance, social media activity, speech and actions in video recordings, physiological sensors in devices, etc.

Research Software 130

Research Software Reporting Tools Data Visualization Automotive 130

TechEmpower - Product Management

JULY 24, 2023

At TechEmpower, we frequently talk to startup founders, CEOs, product leaders, and other innovators about their next big tech initiative. After all, that’s what tech innovation is all about. Do you have a custom algorithm or other technology? Where do you stand on your brand? But there are some common elements too.

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

The Product Coalition

SEPTEMBER 23, 2022

The technology paid off by pointing out unscrupulous web bots and other fraudulent sources to Toyota marketers. Let’s consider the options that confirm that blockchain in marketing is one of the technologies transforming the industry. Based on this technology, you can build a reward system for users who view advertising content.

Analytic Tools 119

Analytic Tools Feedback Software Data Visualization Marketing 119

Userpilot

JULY 23, 2024

TL;DR A marketing tech stack is any combination of software tools that marketing teams use to improve their campaigns. The typical marketing technology stack is made up of tools from different categories. Search Engine Optimization Tools that help with optimizing content, keyword research , and technical aspects.

Analytic Tools 86

Analytic Tools Research Software Data Visualization Reporting Tools 86

UX Studio: Product Management

AUGUST 25, 2021

Due to the pandemic, we can expect that contextual studies will be off, and everything will be forced into a remote setting at least until 2022. Due to the pandemic, people are spending more time than ever on their devices. This also has an impact on how users interact with apps and technologies in general. It’s second nature.

Research Software 104

Research Software User Testing Customer Experience Product Research 104

Intercom, Inc.

FEBRUARY 3, 2022

Social media comments, online reviews, and customer satisfaction surveys are particularly useful to assess the success of your strategy. If you can use technology or good staff training to exceed expectations in one of those dimensions, you’ll be in good shape. ” Then, you upload a short video that describes what happened.

Customer Experience 223

Customer Experience User Testing Product Research Research Software 223