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It’s due to a fundamental difference between what the early adopters and the early majority want in a new product. Think of early adopters as the yuppies rocking AirPods in 2016 back when the idea of wireless headphones was anxiety-inducing. Social system and social norms that enable or impede adoption. There’s just one catch.
I once asked a large wireless carrier: you have a big retail operation, and sell other peoples’ stuff in your retail stores - Samsung, Apple iPhones. Maybe there could be better training for the agent, or maybe there was a systemic problem somewhere else in the company. And when you see or hear these dynamics, what could it mean?
I once asked a large wireless carrier: you have a big retail operation, and sell other peoples’ stuff in your retail stores – Samsung, Apple iPhones. Maybe there could be better training for the agent, or maybe there was a systemic problem somewhere else in the company. And if you go back 30 years, an all-metal peeler was $1.79
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