Lenny Rachitsky

MARCH 5, 2024

It’s free, available to everyone, and if you can pull off a great launch, Product Hunt can change your startup’s growth trajectory. However, the little-known truth is that of the thousands of startup founders who try their hand at Product Hunt each week, very few see any impact. One name kept coming up: Leo Bosuener.

Startups 132

Startups Feedback Software Onboarding KPIs Customer Experience 132

Alchemer Mobile

NOVEMBER 10, 2022

mParticle is the customer data platform for brands leading the CX revolution. We think we’re pretty great – and so do many leading enterprise brands such as CNN, WeatherBug , FanDuel , Capital One, JetBlue, Dunkin’, Zillow, Norwegian Cruise Lines, Safeway, Alaska Airlines, and more. Mobile in-app feedback tools & solutions.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Coalition

DECEMBER 21, 2020

We’ll explore how you can test and research ideas for your product, service, or business model. Idea validation is a process where a specific product, service, or business idea is tested in various ways to determine its viability. It can be used to validate new logos, slogans, marketing collateral, or branding.

User Testing 162

User Testing Product Research Research Software Feedback Software 162

Intercom, Inc.

APRIL 12, 2018

We also cover why Dribbble has remained invite-only, how grassroots events have grown the Dribbble brand, and much more. I have a long history of working in miscellaneous startups, either in the creative space or in the recruitment space. Dribbble team page for the Intercom Brand Design Studio.

Feedback Software 215

Feedback Software Analytic Tools Research Software Reporting Tools 215

Mind the Product

OCTOBER 3, 2019

And since 2017, if a better match becomes available after you book a ride, Uber will automatically swap your trip — a feature internally branded as Trip Swap. Recognizing where your marketplace startup falls on the fungibility spectrum is crucial. Fungibility and its Impact on Matchmaking.

Startups 129

Startups Data Visualization Customer Experience User Testing 129

Mind the Product

MARCH 17, 2020

She’s author of Build Better Products: a Modern Approach to Building Successful User-Centered Products ( US / UK ), the funniest trove of practical advice we’ve come across, as well as UX for Lean Startups ( US / UK ), which we didn’t have time to read before our chat. Quote of the Episode. Suggest a guest to us here.

Product Research 41

Product Research Research Software Customer Experience Feedback Software 41

Product Talk

AUGUST 9, 2017

If you’ve been following along with the growth of the Lean Startup and other experimental methods, you’ve probably come across this hypothesis format: We believe [this capability]. Experiment design, on the other hand, is the plan that a product team puts in place to test a specific hypothesis. Test Specific Assumptions, Not Ideas.

Customer Experience 259

Customer Experience Product Research User Testing Testing 259

Mixpanel

FEBRUARY 23, 2021

It’s been a long-held notion in startup circles that lack of product-market fit will doom even the scrappiest of teams to fail. And beyond the anecdotal, an often-cited 2019 study CB Insights found that “no market need” was the leading reason most startups don’t succeed. ” Credit: The Lean Startup Playbook. In short, yes.

User Testing 130

User Testing Onboarding KPIs Startups Product Research 130

Intercom, Inc.

MARCH 31, 2020

Therapy Brands provides tools and systems to help mental and behavioral health providers manage their practice. Healthcare startup Lifen is supporting medical staff in France who are monitoring patients’ symptoms remotely on their platform. Their software even comes pre-loaded with the information doctors need on COVID-19.

User Testing 212

User Testing Healthcare Customer Experience Systems Review 212

Mind the Product

APRIL 7, 2020

Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Showcase your brand to our audience of avid listeners as a sponsor of The Product Experience.

Feedback Software 190

Feedback Software Leadership Product Research Technical Review 190

The Product Coalition

JANUARY 24, 2022

Case Category: Market sizing & Estimation, Goals & Measures Case Type: Investor pitch by a startup planning to launch smartwatches in India ?? Case: “ Suppose you have been hired as a PM for a tech startup that is trying to launch smartwatches in India in a non-premium segment.

Data Visualization 182

Data Visualization User Testing Research Software Marketing 182

Mind the Product

APRIL 21, 2020

Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Showcase your brand to our audience of avid listeners as a sponsor of The Product Experience.

Product Research 187

Product Research Customer Experience Feedback Software Research Software 187

Mind the Product

MAY 13, 2020

Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Showcase your brand to our audience of avid listeners as a sponsor of The Product Experience.

Agile 194

Agile Feedback Software Product Research Software Review 194

Andrew Chen

FEBRUARY 6, 2024

It’s hard to be a product without a strong theory of distribution Here’s a common startup situation. 99% of startups are not differentiated on their underlying technology, and there is very little engineering risk involved. As a result, you end up competing with some of the most famous brands in the industry as a result.

User Testing 105

User Testing Research Software Feedback Software Startups 105

Intercom, Inc.

JANUARY 19, 2021

A few years ago, we wanted to improve the A/B testing functionality in some of our targeted messages. There is a somewhat legendary startup mantra, initially popularized by Facebook, that says you must “ move fast and break things ” when trying to scale a product. Here’s a simple framework for managing it. Moving fast makes you slow.

Framework 272

Framework Customer Experience Systems Review User Testing 272

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. The role that started me on this path was joining a very small startup a little over a decade ago, Climate Corp.

User Testing 174

User Testing Marketing Research Software Feedback Software 174

Intercom, Inc.

MAY 31, 2018

Steli is the CEO of Close.io , an inside sales CRM that helps startups and SMBs generate high-quality leads and close more deals. blog , books on everything from product demos to outbound sales, and the Startup Chat podcast that he co-hosts with Hiten Shah. When you’re a small team, your time is everything. Speed is everything.

Reporting Tools 223

Reporting Tools User Testing Customer Experience Data Visualization 223

Mind the Product

JANUARY 11, 2019

She says it is possible to create quality products in this situation – but it means thinking differently from a West Coast startup. While Minimum Viable Product approaches work for startups, they assume you don’t have any constraints. In user testing, Photobox constantly saw people hit blank pages and get stuck.

User Testing 146

User Testing Product Research Startups Branding 146

Intercom, Inc.

DECEMBER 10, 2019

When you’re in the startup phase of a company, speed of shipping, and shipping uncomfortably early so you can learn what actually works, is essential for success. As a result, it’s much more difficult to prove that a change in one of those variables resulted in changes to the business metric without a very lengthy A/B test.

Onboarding KPIs 281

Onboarding KPIs Framework Product Research User Testing 281

Intercom, Inc.

AUGUST 1, 2019

. “Michael is the rare CFO who also leads up marketing, which makes him the perfect person to talk us through the company’s trajectory” As the head of Intercom’s Early Stage program for Startups, the fast-growing fintech startup is one company I’ve been keeping my eye on. From Wall Street to startup.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

Userpilot

JUNE 27, 2024

There are so many multivariate testing tools available that it can be difficult to choose the right one. TL;DR Multivariate testing is a technique for experimenting with multiple variations of different elements on the same page to determine which combination yields the best results. Leanplum – Best for mobile A/b testing.

Data Visualization 88

Data Visualization Analytic Tools Reporting Tools User Testing 88

Product Talk

JULY 12, 2017

They interview customers , run usability tests, and conduct A/B tests. Hypothesis Testing. What this means is that this company, Arity, sometimes acts like a startup because they’re a small company that’s being protected to go and do their own thing. And you can use the other half to test a couple prototypes.

Product Research 235

Product Research User Testing Data Visualization Research Software 235

Intercom, Inc.

MARCH 16, 2018

Hundreds of companies had signed up for his A/B testing product, but very few had taken the plunge beyond a trivial test. As much they loved the idea of A/B testing their app, they also loved clean, legible and maintainable code. Some of these will compete with your brand and some will contradict it. The problem?

Analytic Tools 219

Analytic Tools Customer Experience Data Visualization User Testing 219

Mind the Product

APRIL 14, 2020

Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Showcase your brand to our audience of avid listeners as a sponsor of The Product Experience.

Feedback Software 31

Feedback Software Product Research Technical Review Entertainment 31

Product Talk

DECEMBER 11, 2024

Tweet This When you consider employee experience to be a product and People Ops to be the product team, this impacts how you frame other teams like recruiting and employer branding. It emphasizes the importance of understanding users and building, testing, and iterating quickly. Introducing Continuous Discovery Habits to Passion.io

Product Research 159

Product Research Customer Experience User Testing Feedback Software 159

Product Talk

APRIL 21, 2021

It’s a framework that’s been well tested and works in a lot of different contexts. I teach an outcome-focused brand of product management. When we do this, we test our ideas before they’re ready. Introduce JEDI Principles When Testing Assumptions. Is this what you pictured when you heard the word JEDI?

Product Research 314

Product Research User Testing Research Software Analytic Tools 314

Mind the Product

MAY 5, 2020

Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Showcase your brand to our audience of avid listeners as a sponsor of The Product Experience.

Product Research 151

Product Research Feedback Software Technical Review Entertainment 151

The Product Coalition

DECEMBER 29, 2020

Neil McElroy from Procter & Gamble (the man who also helped found NASA by the way) is often pegged as the man behind modern Product Management after he wrote a now-famous 3-page company memo on the principles of brand management in the 1930s. 1990: Tim Berners-Lee first tests the software that would become The World Wide Web ??

Reporting Tools 178

Reporting Tools Product Manager Product Management User Testing 178

Alchemer Mobile

MAY 7, 2020

Apptimize, An Airship Company, helps brands rapidly iterate to make amazing user experiences across all their digital channels through A/B Testing and Feature Release Management with a mobile-first lens. mParticle is the customer data platform for brands leading the CX revolution. Supporting tech.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Userpilot

OCTOBER 12, 2023

A/B testing tools take that to the next level by letting you test two versions of a product flow, web page, or landing page, then see how the different versions perform. TL;DR A/B testing tools should have a visual editor, segmentation capabilities, analytics dashboards, and support multiple test types. A/B testing types.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Reporting Tools 92

Mind the Product

JULY 12, 2017

The 2×2 matrix is a tool primarily used in Lean Startup to help entrepreneurs make decisions, identify what’s important or risky and where to focus efforts. Brand – Does the feature enhance your brand awareness? Businesses today need to learn from the lean startup model in order to stay competitive.

Weak Development Team 181

Weak Development Team Data Visualization Customer Experience User Testing 181

Mind the Product

APRIL 28, 2020

Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Showcase your brand to our audience of avid listeners as a sponsor of The Product Experience.

Product Research 144

Product Research Feedback Software Technical Review Entertainment 144

Intercom, Inc.

APRIL 4, 2019

It’s become apparent that for hypergrowth SaaS startups today, there are two distinct phases. Stripe hit the market with such force that they could rely on a high-velocity, bottom-up distribution engine to give them the kind of traction other startups could only dream of. How to bring formal sales into a growing startup.

Weak Development Team 162

Weak Development Team Outbound User Testing Research Software 162

Intercom, Inc.

OCTOBER 15, 2020

A lot of my work was that the team would get the basics down and then we’d come in and do this set of tests, or set of prototypes that would then actually help us improve performance, and cut costs simultaneously. If they go into a mattress store, it’s a combination of price plus brand and maybe salesperson.

Research Software 265

Research Software Feedback Software User Testing Customer Experience 265

Mind the Product

JULY 14, 2020

Since this episode first aired, Nandini has stepped down from Sleeping Giants and has also launched Check My Ads , a brand safety consultancy. Brand reputation. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Moral ethics. Quote of the Episode.

Feedback Software 113

Feedback Software Customer Experience Product Research Technical Review 113

Mind the Product

SEPTEMBER 24, 2019

Brand reputation. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Brand reputation. Listen if you’d like to learn more about.

Product Research 126

Product Research Customer Experience Entertainment Consulting 126

Intercom, Inc.

APRIL 5, 2018

Adam: One thing people are always curious about is how a startup got its first users. That helped so much because we were able to A/B test very early on, which is something a lot of smaller startups struggle with. Adam: What are some of those early A/B tests that stick with you most? Duolingo’s early growth experiments.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223