Intercom, Inc.
NOVEMBER 21, 2019
Today we’re excited to launch a brand new learning platform called Intercom Academy : a series of on-demand courses that teach our customers how to become better at their jobs at every stage of their career. We’ve always placed a high value on educating our customers and helping them get the most value from Intercom.
Userpilot
MAY 20, 2024
Educate customers with in-app tools, communities, webinars , and seminars to reduce friction , enhance product understanding, and increase satisfaction. Additionally, consider offering communities, webinars, and seminars to build stronger customer relationships and enhance customer knowledge.
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Sachin Rekhi
JUNE 22, 2009
Several months ago I had the opportunity to sit in on a guest lecture Clara Shih gave at the Stanford Seminar on People, Computers, and Design. After attending the seminar, I decided to read the book and wanted to share some of the key trends discussed and the business opportunities that arise from them.
Intercom, Inc.
AUGUST 29, 2019
There were a thousand people in this seminar that he was doing, and it was just Q&A. Or more commonly, the marketing team might think, “Our job is building brand.” We don’t sell our brand. We sell stuff, and the brand is supposed to help us sell that stuff.” At that time, my company was 50 employees.
Userpilot
MARCH 23, 2023
Marketing teams generally focus on building the brand, increasing product awareness, and bringing in marketing-qualified leads (MQL). After a lead converts, the rest of the customer lifecycle will determine whether they become long-term users or even brand advocates.
Pragmatic Marketing
NOVEMBER 12, 2018
They might land these gigs because they have experience speaking, have a topic of great interest to many people, or have a “name brand.” ” Typically, keynote speakers have published a book that connects and augments their brand. These speakers consider themselves “professional speakers.”
Gainsight
FEBRUARY 2, 2024
Customer training used to involve writing a 300-page user manual and delivering a week-long, on-site seminar for all new users. In the past few years, Northpass has helped some of the world’s most innovative brands (Uber, Shopify, Airbnb, and The Economist) with developing their online learning centers. What Is Customer Training?
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