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Accessible by Design: Elevate Your UI/UX from Good to Great

UX Planet

a cafe or public transport). Brand Reputation Designing for accessibility signals inclusivity and social responsibility. This strengthens your brands reputation and fosters trust with users, particularly those in marginalized groups. Solution & Example : Designing with colorblind users in mind (e.g.,

UX 101
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Strategy Blocks: An operator’s guide to product strategy

Lenny Rachitsky

Basic definitions Strategy has benefited from several excellent foundational frameworks over the years, from Michael Porter’s work to Good Strategy Bad Strategy , Playing to Win , and The Art of War , to name a few. Next, cluster related problems into broader themes, and give each theme a relatively short and pithy name.

Strategy 118
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Tools of the Trade: How HiveMQ Automates Customer Interview Recruiting with Orbital

Product Talk

HiveMQ powers use cases in automotive, energy, logistics, smart manufacturing, transportation, and more. Leading brands like AirFrance/KLM, BMW, Matternet, Liberty Global, Mercedes-Benz, BraveHeart, and ZF choose HiveMQ to build smart IoT projects, modernize factories, and deliver better customer experiences.

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Norman Crowley on uncovering the business opportunities in tackling climate change

Intercom, Inc.

The use of the burning of fossil fuels for energy, the use of fossil fuels for transport, then animals basically. And if you solve those three problems, energy, transport, animals, and the use of animals for food, then you’ve solved climate change, ostensibly. And then transport’s a big problem.

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No IKEA, it’s not my big day tomorrow. Personalization for SaaS – How To Do it Right

Userpilot

I’ve recently noticed several big B2C and B2B brands have jumped on the personalization bandwagon. Some of their attempts are just cringe-worthy: For instance, I received an email from IKEA about their transport, saying ‘it’s my big day tomorrow’. No, it’s not ‘my big day’ tomorrow, IKEA. Source: hyperise.

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What is Customer Sentiment Score & How to Measure It?

Userpilot

The customer sentiment score can help you tell how well-perceived your brand is. TL;DR Customer sentiment refers to customers’ emotions and attitudes towards your brand, providing insights into their satisfaction levels. Customer sentiment refers to customers’ emotions and attitudes towards your brand, product, or service.

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How Venmo Became a Verb

The Product Coalition

Since its inception as a peer-to-peer transaction service in 2009, Venmo has achieved the success story Silicon Valley collectively dreams of: it is now used as a verb in everyday conversation (eat your heart out, company named after GOOP’s first-born ). in workplace relationships, friendships, and other misc encounters.