Alchemer Mobile

NOVEMBER 13, 2024

Surveys provide a range of insights, from quick feedback after a purchase to in-depth assessments of brand loyalty. They are also inclined to recommend the brand to others. For example, asking, “What do you like most about our product?” For example, “On a scale of 1 to 10, how likely are you to recommend our product?”

Customer Satisfaction 238

Customer Satisfaction Product Research Data Visualization Customer Feedback 238

Product Innovation Educators

FEBRUARY 24, 2025

Consider Anya’s example of having customer service representatives purposefully engage with users to gather product development insights. Large companies can quickly replicate individual features, making it nearly impossible for smaller players to compete on feature quantity.

User Testing 179

User Testing Research Software Feedback Software Customer Communications 179

Product Innovation Educators

OCTOBER 19, 2020

Those topics and more are in a new book titled Hello, My Name Is Awesome: How to Create Brand Names That Stick. Alexandra has created names or renamed many brands and products you would recognize, including the Wendy’s Baconator. 9:50] What are some examples of product names that deliver all the qualities of SMILE?

Naming 307

Naming Branding Customer Experience Consulting 307

Product Innovation Educators

FEBRUARY 3, 2025

Real-world examples like McDonald’s morning milkshakes, Snickers vs. Milky Way marketing strategy, and Bosch’s entry into the circular saw market demonstrate how understanding what customers are trying to accomplish (their “job-to-be-done”) leads to better product decisions and innovation.

User Testing 183

User Testing Product Research Research Software Customer Experience 183

UX Planet

MARCH 3, 2025

In this guide, well explore various website types, their goals, key design considerations, and real-world examples to help you craft memorable experiences. Example Websites: Notion Figma 2. Example Websites: Nike Allbirds 3. Example Websites: Stripe Basecamp 4. Example Websites: Kulbachny Eli Alcaraz 5.

Reporting Tools 57

Reporting Tools Magazine Software Review Customer Experience 57

Userpilot

SEPTEMBER 30, 2024

A messaging strategy is a marketing framework /plan that outlines how your brand communicates its key messages and unique selling proposition to its target audience. Differentiation : Strategic messaging highlights what makes your brand unique, showcasing features and benefits that set you apart from competitors. User persona example.

Messaging 111

Messaging Research Software Analytic Tools User Testing 111

Roman Pichler

NOVEMBER 3, 2020

For example, a product manager might determine the product strategy and one or more development teams might be tasked with executing it. In the picture above, the process starts at the top of the cycle by creating a new strategy, either for a brand-new product or an existing one. Take YouTube as a well-known example.

Product Strategy 420

Product Strategy Strategy Product Research Technical Review 420

Userpilot

SEPTEMBER 9, 2024

Looking for real-life customer-led marketing examples that worked to get inspiration for your own campaigns? You’ve probably had enough theories already, so this article cuts to the chase to show you examples from top brands that are killing it with this approach. This section will show you some practical examples: 1.

Customer Feedback 111

Customer Feedback Customer Experience Data Visualization Analytic Tools 111

UX Planet

FEBRUARY 3, 2025

This blog will cover accessibility in UI/UX design, starting from the basics and progressing to advanced techniques, with practical solutions and live examples. Example : Captions on videos are beneficial not only to those who are deaf or hard of hearing but also to users who might be watching videos in a noisy place (e.g.,

UX 101

UX Research Software Data Visualization User Testing 101

Intercom, Inc.

JULY 29, 2020

Companies work to unlock the story of their brand , to tell the story of their target customers, use data to tell stories about their industry or provide further insights. So it’s no surprise that storytelling has become such a popular part of brand marketing. This trend gets at a central truth: we like hearing stories.

Data Visualization 271

Data Visualization User Testing Branding Customer Feedback 271

Alchemer Mobile

MARCH 22, 2022

Looking at the dining experience, for example, everything from search to reservation to pre-arrival to dine-in to exit is entering a new phase of digitization. Food and Drink brands who looked at retention through Fans and Risks segments made exceptional strides, particularly in long-term retention. QSR Mobile App Marketing Strategies.

Reporting Tools 264

Reporting Tools User Testing Data Visualization Feedback Software 264

Product Innovation Educators

FEBRUARY 17, 2025

Our guest is Francesca Cortesi, CPO and consultant for some of Europe’s multi-billion dollar brands and fastest growing businesses. Our guest is Francesca Cortesi, CPO and consultant for some of Europe’s multi-billion dollar brands and fastest growing businesses.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

Alchemer Mobile

APRIL 12, 2022

The mobile investments teams made to Travel apps in 2020 paid off in 2021, fast-tracking the comeback Travel brands desperately needed after a year of uncertainty and low engagement, particularly in Transportation and Hospitality and Tourism. In 2021, brands were able to have more free conversations with their consumers.

Travel 261

Travel User Testing Research Software Feedback Software 261

Alchemer Mobile

APRIL 20, 2022

For example, the average customer that shops across both banners, in-store and online, spends over 12 times more than a customer utilizing a single channel,” Erik Nordstrom, CEO of Nordstrom. When brands talk to more people, they get a more realistic picture of sentiment; in this case, consumers’ responses were more positive.

User Testing 243

User Testing Feedback Software Customer Experience Customer Feedback 243

Roman Pichler

AUGUST 11, 2020

The overall example I use to illustrate the mistakes is a healthy eating app that helps its users improve their eating habits and live more healthily. Examples : “Offer a weight loss mobile app”, “Become the number one weight loss app provider”. Examples : “Everyone who owns a smartphone”, “Business users and consumers”.

Vision 334

Vision User Testing Product Research Research Software 334

Roman Pichler

SEPTEMBER 2, 2020

I’ll never forget the day when I suggested to the product manager of a brand-new healthcare product to prioritise its features. To mitigate the risk of adding the wrong items to the product backlog, ensure that you have a validated product strategy in place, no matter if you look after a brand-new or as an existing product.

Healthcare 76

Healthcare Roadmap Product Strategy Strategy 76

Product Innovation Educators

JULY 4, 2022

The leading brand cost about $150. I tried a brand that was new to me offering a wifi camera for $29. The highly rated and recognized brand was about $800. From there, if we’re getting into a brand new category, we follow a fast-follower strategy. The leading brand cost about $150.

Artificial Inteligence 284

Artificial Inteligence User Testing Feedback Software Customer Feedback 284

Product Innovation Educators

APRIL 3, 2023

It’s about using data to uncover insights and the best place, time, and way to speak to a consumer on behalf of a brand. Then deliver that in an effective way and measure the success of that against brand goals. [7:14] Now, you can track advertising exposure all the way through to the brand’s ultimate success measure.

Data Visualization 267

Data Visualization Marketing Advertising Analytic Tools 267

Product Innovation Educators

APRIL 10, 2023

Summary of some concepts discussed for product managers [6:03] Can you give an example illustrating why ranking and valuing Jobs-to-be-Done is important? My client’s brand attributes were more around wholesomeness, fun, and casualness. As another example, we were working with health insurance companies.

User Testing 247

User Testing Healthcare Product Research Artificial Inteligence 247

UX Planet

OCTOBER 8, 2024

To make sure your product’s content and your users’ experience do not fall prey to the latter, we have created this list of 12 world-class UX writing examples. Before we dive deep into our hand-picked examples, let us clear the basics. It is the UX designer’s job to help the brand and product avoid the latter fate.

UX 104

UX Data Visualization Research Software Analytic Tools 104

Userpilot

JULY 29, 2024

This article will help you conduct your own by providing you with a competitive analysis example and some templates. For example, in-app surveys created using Userpilot can help you gather information from customers who have switched from a competitor and why they did so. Microsoft Teams leverages Microsoft's brand.

Data Visualization 111

Data Visualization Research Software Reporting Tools Feedback Software 111

Alchemer Mobile

FEBRUARY 26, 2025

For example, a bank may receive frequent in-app feedback about navigation issues in its mobile banking app. Over time, this responsiveness drives long-term success and brand loyalty. This is evident in the fact that brands with strong omnichannel customer engagement grow revenue 9.5% annually, compared to 3.4%

User Testing 130

User Testing Customer Feedback Feedback Software Data Visualization 130

Roman Pichler

MARCH 14, 2023

To make these recommendations more concrete, let’s look at an example. The business benefits, finally, might be to create a new revenue stream, diversify the business, or develop the company brand. If that’s not the case for your offering, then you should create one, for example by using the product vision board template shown above.

Product Strategy 339

Product Strategy Strategy Vision Product Research 339

Alchemer Mobile

MARCH 24, 2022

While customer acquisition, ratings and reviews, and social proof are externally-visible success indicators of a brand, mobile app retention plays the biggest role in increased customer lifetime value and improved ROI. In 2021, brands talked to more of their consumers than ever before, while clearly shifting their strategies toward retention.

User Testing 264

User Testing Feedback Software Customer Feedback Customer Experience 264

Userpilot

SEPTEMBER 16, 2024

Real-life SaaS examples of successful market development attempts. Let’s explore four real-life examples of how top SaaS companies implemented market development strategies to expand their reach and grow their user base. It can be a great strategy when you can leverage your brand loyalty to upsell new products to an existing market.

Research Software 105

Research Software Analytic Tools Feedback Software Data Visualization 105

Product Innovation Educators

JANUARY 15, 2024

4:25] Can you share some examples from SCADpro of how organizations have found value by approaching innovation from an art and design perspective? For these three examples, we had students coming together from 100 different majors and minors, 120 countries, and all 50 states. Joining us is Paul Stonick, the Vice President of SCADpro.

User Testing 284

User Testing Product Research Customer Experience Research Software 284

Alchemer Mobile

DECEMBER 28, 2021

The concept of retargeting mobile customers is not a new idea by any means, but few brands practice it successfully. Here are examples of a few demographic data categories: Age. Truly powerful mobile customer engagement comes from hyper-specific brand interactions. Let’s jump right in. Demographic factors. Nationality.

User Testing 246

User Testing Customer Experience Customer Feedback Feedback Software 246

The Product Guy

JULY 2, 2020

For example, I have shared my understanding of what my role is within the team, how I work and what they can expect from me, such as communicating the voice of the customer and representing the companies best interests. For example, in my 1-1s with my manager, we now go through each OKR and I provide an update.

User Testing 451

User Testing Product Research Customer Experience Data Visualization 451

The Product Guy

APRIL 21, 2019

McDonald’s is an example of a company that successfully uses a secret menu to cater to customers. Vegetarians who want a hamburger-style sandwich, for example, could order a grilled cheese off McDonald’s secret menu. Builds brand. For example, Coffee Bean has a section on their menu board that screams “YES, WE CAN MAKE THAT.”.

Data Visualization 378

Data Visualization User Testing Customer Experience Product Research 378

Alchemer Mobile

MAY 4, 2022

From surveys to reviews to social media, the amount of customer feedback brands collect on a daily basis can make you feel overwhelmed. Use cases and examples. It can feel daunting to sit on so much customer data when you don’t know where to start or why you should even be measuring customer sentiment in the first place.

User Testing 245

User Testing Customer Feedback Customer Experience Download 245

Userpilot

OCTOBER 19, 2024

By consistently delivering high-quality experiences, you will create loyal customers who stick to your brand and contribute to its long-term success. Helps spread positive WoM Happy customers are more likely to recommend a brand to friends and family based on their positive experiences. Userpilot review on G2.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

Roman Pichler

OCTOBER 6, 2020

For example, generate revenue or meet a profit margin, reduce cost, or develop the brand? Whenever you create a brand-new product or when you make bigger changes to an existing one, like taking it to a new market , you will benefit from using a dedicated, timeboxed product discovery period. What makes the product stand out?

Product Research 287

Product Research Technical Review Feedback Software Research Software 287

Product Innovation Educators

AUGUST 3, 2020

We have a design firm called Creative Principles, and we work on experiences including corporate brand experiences, museum exhibits, and theme parks. Part of being a leader is creating the branding and mystique that the CEO creates with his secret garage. [22:01] Summary of some concepts discussed for product managers. [1:55]

Customer Experience 314

Customer Experience User Testing Customer Feedback Books 314

Userpilot

SEPTEMBER 29, 2024

So, what can we learn from the best loading page examples about user delight, motivation, and engagement? Loading page examples Summary Some of the most engaging loading page examples we’ve found are: Userpilot uses incremental loading plus inspiring quotes to keep users hooked until it’s ready for use.

User Testing 104

User Testing Customer Experience Customer Feedback Feedback Software 104

Roman Pichler

NOVEMBER 2, 2021

To discuss how you might help a struggling team, let’s use an example. Say that you are working on a new brand-new product. If you believe that the development team needs your help, then talk directly to them, for example, after a Daily Scrum. You might say, for example, “How are things going? Do you think that’s true?”.

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Weak Development Team Development Software Review Technical Review 365