Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. This is the result of unique product positioning. But the mission includes a twist.

Positioning 52

Positioning Feedback Software Product Manager Product Management 52

Alchemer Mobile

DECEMBER 21, 2022

The concept of retargeting mobile customers is not a new idea by any means, but few brands practice it successfully. Demographic factors Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. Retarget using demographic factors such as age, gender, location, etc.

User Testing 130

User Testing Customer Feedback Feedback Software Product Research 130

The Product Coalition

SEPTEMBER 21, 2020

Part 2 of series on experimentation When should product managers experiment? Running Experiments has become one of the most valuable tools for Product Managers to validate ideas, de-risk releases and measure the impact of their work. This saves you from brand backlash and costly roll backs.

Customer Experience 160

Customer Experience Data Visualization User Testing Product Research 160

Userpilot

SEPTEMBER 4, 2023

Customer journey optimization refers to the strategic process of analyzing and enhancing a customer's entire experience with a brand. The goal is to meet and exceed customer expectations at every stage, from initial brand awareness to advocacy and loyalty. Tactics include content marketing, SEO, social media, and advertising.

Data Visualization 75

Data Visualization User Testing Analytic Tools Customer Feedback 75

The Product Guy

APRIL 4, 2017

In a recent live stream from one of our mentors of The Product Mentor , Chris Butler, lead a conversation around “Business Development vs. Product Management”. We are always looking for more product mentors from all around the world. About The Product Mentor. Jordan Bergtraum VP Product Management, ServiceChannel.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Accidental Product Manager

SEPTEMBER 28, 2020

Product managers need to learn how to deal with angry customers Image Credit: Jürg Dalkkas Follow. It has become clear that we product managers are now living in a different age and time than we used to. When this happens, just exactly what is a product manager supposed to do? Why are they so touchy?

Customer Experience 65

Customer Experience Product Manager Product Management Systems Review 65

Userpilot

SEPTEMBER 4, 2023

Customer journey optimization refers to the strategic process of analyzing and enhancing a customer’s entire experience with a brand. The goal is to meet and exceed customer expectations at every stage, from initial brand awareness to advocacy and loyalty. Tactics include content marketing, SEO, social media, and advertising.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Bain Public

FEBRUARY 26, 2020

Livescale is a software company in Montreal bringing brands an innovative live video shopping solution to create authentic and engaging relationships with customers. Who is the face behind the innovative product management? Meet Chanida Rayrolles, Product Manager at Livescale.

Research Software 52

Research Software User Testing Feedback Software User Friction 52

Userpilot

AUGUST 12, 2024

Behavioral segmentation (purchasing habits, product usage, brand interactions , etc.). Technographic segmentation (device type, operating system, etc.). For example, Userpilot caters to different user personas : product managers, marketers, customer success teams, and UX/UI designers. Completed custom events.

Data Visualization 65

Data Visualization Analytic Tools Feedback Software Reporting Tools 65

Surya Suravarapu

FEBRUARY 27, 2020

More often than not, they can't build it by themselves due to various constraints and look to hire a product for the job. This kind of tooling has to be part of your product management and go-to-market strategy. In the business of product building, we too deal with systems. A proactive approach wins the day.

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

Userpilot

JUNE 3, 2022

Additionally, you need conferences and events to expand your network and learn from experts directly. One of the best online conferences is the Userpilot’s Product Drive conference and the Product Marketing Festival hosted by Product Marketing Alliance. Best product marketing tools. Product Drive Conference.

Research Software 82

Research Software Analytic Tools Feedback Software Data Visualization 82

The Product Guy

MARCH 2, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan Bergtraum VP Product Management, ServiceChannel.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. It is the key to making your product unforgettable and ensuring it gains traction in a difficult market. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market.

Analytic Tools 88

Analytic Tools Feedback Software Research Software Reporting Tools 88

Intercom, Inc.

DECEMBER 21, 2021

In February 2021 Intercom’s CEO Karen Peacock and recently appointed CRO Leandra Fishman spoke at an internal staff event event and we wanted to share some of the highlights with you. And no one knows this better than Zanade Mann, founder and Managing Director of the Black Women’s Business Collective.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Userpilot

MARCH 14, 2024

Looking for an effective event tracking tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your event tracking needs. Schedule a demo today to explore its powerful event tracking capabilities firsthand.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Software Review 52

The Accidental Product Manager

NOVEMBER 14, 2016

Gatorade has been a staple of sporting events forever Image Credit: airsofttherapy. The reason that this has become such a staple of the sport is because just about every major sporting event has a lot of Gatorade lying around. Who wouldn’t want this kind of success on their product manager resume?

Product Manager 50

Product Manager Product Management Systems Review Management 50

Userpilot

MARCH 11, 2024

Looking for an effective event tracking tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking? Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

JUNE 28, 2024

TL;DR A product marketing manager is a professional responsible for promoting and selling their company’s products. Here is what the career path of a product manager looks like: Product marketing manager intern. Product marketing manager. Lead product marketing manager.

Research Software 52

Research Software Feedback Software Analytic Tools Data Visualization 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective event tracking tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

OCTOBER 28, 2020

Using the unique Driven Actions system (pictured above) you can set action triggers for different elements of the tour. It has massive brand recognition and so if the first name that comes to mind when many people are looking for product tour software. Lots of name recognition and strong brand reputation. Pros of WalkMe.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Userpilot

FEBRUARY 26, 2024

Looking for an effective event tracking tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your event tracking needs. Let’s get started! Ready to see Userpilot in action?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Alchemer Mobile

NOVEMBER 10, 2022

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. mParticle is the customer data platform for brands leading the CX revolution. Mobile in-app feedback tools & solutions. Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Guy

MAY 15, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan Bergtraum VP Product Management, ServiceChannel.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Mironov Consulting

APRIL 7, 2018

I speak/write incessantly about the importance of product managers talking directly with their users and buyers (collectively “customers”), not mediated through Sales, Marketing, Customer Success, User Experience, or stray notes posted to Salesforce. But this post isn’t about criticizing individual product managers.

User Testing 99

User Testing Customer Feedback Customer Experience Research Software 99

Userpilot

JUNE 25, 2021

Read on to find out how to use the Product Adoption Curve to your advantage. What is the Product Adoption Curve? The five stages of the Product Adoption Curve. The implications of the Product Adoption Curve for Product Management. The implications of the Product Adoption Curve for Product Marketing.

Analytic Tools 59

Analytic Tools Feedback Software Research Software User Testing 59

Userpilot

OCTOBER 11, 2022

Excited customers who get real value from your product will easily tell others about you. They’ll use social media, review sites, or office chit-chat to share how your product is changing their lives. If you’re a product manager or work in a similar role, Userpilot can help you build growth loops without coding.

Feedback Software 73

Feedback Software Analytic Tools User Testing Customer Experience 73

Mind the Product

SEPTEMBER 18, 2017

For tracking users’ activity through the site we used our previously built proprietary infrastructure, which already had token-based hooks on our pages sending async event logs to our database. The same system was then expanded for reconstructing the sessions from the same data. This has become an ongoing component in our system.

Customer Experience 104

Customer Experience User Testing Product Research Customer Feedback 104

BrainMates

DECEMBER 7, 2021

They were joined by Brainmates and SustainDigital who co-hosted the event. Attendees were invited because they were known to be able to contribute to a robust discussion on Product. These roundtable events occur annually at a minimum. What to do about the shortage of Product and Tech talent in Australia right now?

Software Review 52

Software Review Technical Review Systems Review Enterprise 52

Mind the Product

MARCH 17, 2020

Others have tried, but we’ve yet to find anyone else with her depth of experience (spanning stints as a developer, designer, researcher and product manager), her empathy for both users and stakeholders, her experience as a teacher, and her sense of humour. Building better products. Nobody rants quite like Laura Klein.

Product Research 38

Product Research Research Software Customer Experience Feedback Software 38

Gainsight

MARCH 29, 2019

And neither developed their systems out of whole cloth either! especially, we tend not to give due credit to the incredible mathematical advances made by Islamic scholars during the medieval period, or even earlier in China—all of which (and many more!) They’ve branded their CS team as “Proactive, Personal, Proven.”

Feedback Software 55

Feedback Software Technical Review User Testing Software Review 55

Userpilot

MARCH 29, 2024

What do we learn from the best brand activation examples? Brand activation is about driving product growth by connecting emotionally with people on a personal level. In this article, we take a deep dive into the concept of brand activation and go over 13 great examples that will inspire you to create your activation strategy.

Branding 83

Branding Analytic Tools Feedback Software User Testing 83

Mixpanel

FEBRUARY 5, 2020

For this installment of “Metrics That Matter,” we spoke with Rohit Gossain, Head of Data Products and Platforms at Shutterfly , a leading retailer and manufacturing platform for personalized products and communications. The Shutterfly brand brings photos to life through its photo books, gifts, home decor, and cards and stationery.

Analytic Tools 66

Analytic Tools Reporting Tools Data Visualization Customer Experience 66

Usersnap

JUNE 17, 2019

Harvard Business Review reported that 84% of customers say their last interaction with customer service had not exceeded their expectations. Metadata such as screen resolution, browser version, and operating system are also attached to each ticket. 6 Ways for Product Managers to Collect Customer Feedback.

Reporting Tools 76

Reporting Tools Feedback Software User Testing Customer Feedback 76