Mixpanel

APRIL 7, 2022

Imagine a productivity app with a visual brand that’s more triggering of a fast food chain, therefore emotionally confounding to users. Even when wait times can’t be reduced with better performance, you can still use psychology by turning waits into sources of entertainment with animations, surprises, or even humor. Prioritize rapport.

User Friction 59

User Friction Analytic Tools Data Visualization Customer Experience 59

Andrew Chen

MAY 28, 2019

The primary goal behind these podcasting initiatives is mostly brand-building and marketing, rather than driving revenue. NPR sells ads on its podcasts and has teams of designers, planners, and strategists, but is technically a non-profit media organization. Non-media businesses and nonprofits that also produce podcasts.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

The primary goal behind these podcasting initiatives is mostly brand-building and marketing, rather than driving revenue. NPR sells ads on its podcasts and has teams of designers, planners, and strategists, but is technically a non-profit media organization. Non-media businesses and nonprofits that also produce podcasts.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40