Alchemer Mobile

MARCH 14, 2022

Media and Entertainment. Mobile consumer feedback changed product roadmaps, improved ROI, drove revenue, and got companies closer to achieving their overall business goals. Mobile consumer feedback changed product roadmaps, improved ROI, drove revenue, and got companies closer to achieving their overall business goals.

Data Visualization 263

Data Visualization Reporting Tools User Testing Customer Feedback 263

Product Talk

APRIL 6, 2022

We recently launched the Ask Teresa series on Product Talk, where I tackle common questions and challenges that I hear from people as they begin to adopt continuous discovery. One is the idea of your research questions, which is what you’re trying to learn. Here’s an example with streaming entertainment company Netflix.

User Testing 273

User Testing Customer Experience Product Research Customer Feedback 273

Alchemer Mobile

MARCH 16, 2021

Brands shifted focus to improving long-term retention. There was a 50% year-over-year increase in the number of surveys sent, with an average response rate of 16% (industry average for survey response rates is 1%). Understand customer emotion by gathering, measuring, and acting on feedback to make product decisions.

Data Visualization 246

Data Visualization Reporting Tools Feedback Software User Testing 246

Mind the Product

MARCH 24, 2020

These are situations that are fraught with the possibility for unintended consequences – something Roisi Proven covered in her great episode (and talk) about the Black Mirror Test. Ethical frameworks for product development. The Black Mirror Test. Kim Goodwin’s talk: How can we Build Human-Centred Products.

Product Research 137

Product Research User Testing Testing Customer Experience 137

Mind the Product

MAY 13, 2020

One of the tropes we’ve heard again and again is that product people don’t actually build anything. And that idea of being attached to the idea of wanting to win, causes the destructive negative conflict, and instead of productive conflict between ideas, you end up with destructive conflict between individuals.

Agile 194

Agile Product Research Feedback Software Software Review 194

Alchemer Mobile

APRIL 14, 2021

Media and Entertainment apps played a critical role in helping us get through 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Media and Entertainment category. Games (mobile games, gaming studios, etc.). What a year for news.

Feedback Software 246

Feedback Software Research Software Technical Review User Testing 246

Intercom, Inc.

MAY 14, 2018

For instance, the fundamentals of good marketing haven’t changed: crisp writing, a compelling story, strong brand, and of course, a great product to market. DemandGen Report – 2017 Content Preferences Survey ). But it’s not just entertainment that people are looking for. Conversion. Video marketing. Conversion.

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User Testing Research Software Marketing Artificial Inteligence 223

Mind the Product

APRIL 7, 2020

A longtime consultant, author and teacher, we grabbed him for a chat focusing on some of the lessons contained in his fourth book, How to Lead in Product Management. Roman’s new book is How to Lead in Product Management. The Product Experience is hosted by Lily Smith and Randy Silver. Quote of the Episode. Who is Rambo ?

Feedback Software 190

Feedback Software Leadership Product Research Technical Review 190

Product Talk

DECEMBER 7, 2022

Customer interviewing is one of the most valuable activities a product team can do. Customer interviewing is one of the most valuable activities a product team can do. Product teams have a variety of research activities they can draw upon when engaging with customers. If you work on a subscription product (e.g.

User Testing 228

User Testing Reporting Tools Customer Experience User Friction 228

Mind the Product

APRIL 14, 2020

Building generic products. The Product Experience is hosted by Lily Smith and Randy Silver. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Now the Product Director at Symec, Lily also runs ProductCamp in Bristol and Bath.

Feedback Software 31

Feedback Software Product Research Technical Review Entertainment 31

UX Studio

SEPTEMBER 3, 2018

UX copywriting and user testing? But you don’t have to start from scratch when it comes to testing content and microcopy. We, at UX studio , collected three methods that provide more insights than general AB testing. What are the limitations of A/B testing? What three methods test UX copy better? Why avoid it?

User Testing 110

User Testing Product Research Testing UX 110

Alchemer Mobile

NOVEMBER 16, 2021

An app referral program is essentially a tool that makes it easy for your existing customers to share your brand with friends directly from the app experience. It rewards these happy and loyal customers with a credit, coupon code, or free product in exchange for getting friends to sign up, make purchases, etc. the app version of SEO).

Download 246

Download Feedback Software Reporting Tools Customer Experience 246

Mind the Product

MAY 5, 2020

Integrating product, development and UX effectively. Adrian’s video on Lean Personas at Mind The Product. The Product Experience is hosted by Lily Smith and Randy Silver. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers.

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Product Research Feedback Software Technical Review Entertainment 151

Mind the Product

APRIL 28, 2020

She joined us to continue where her 2018 Mind the Product talk left off and to go deeper into how to build great communities with remote teams. The Product Experience is hosted by Lily Smith and Randy Silver. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community.

Product Research 144

Product Research Feedback Software Technical Review Entertainment 144

Mind the Product

SEPTEMBER 24, 2019

Nandini Jammi started out in product marketing and growth, but after the US elections in 2016 her career took an unexpected turn when she joined Sleeping Giants, an organisation that aims to make bigotry and sexism less profitable. Brand reputation. The Product Experience is hosted by Lily Smith and Randy Silver. Moral ethics.

Product Research 126

Product Research Customer Experience Entertainment Consulting 126

Roman Pichler

NOVEMBER 12, 2019

A Tale of Two Products. I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. But this didn’t seem to matter much as everybody was in great spirits and had high hopes for the new product.

Weak Development Team 199

Weak Development Team Customer Experience Technical Review Product Research 199

Roman Pichler

NOVEMBER 12, 2019

A Tale of Two Products. I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. But this didn’t seem to matter much as everybody was in great spirits and had high hopes for the new product.

Weak Development Team 199

Weak Development Team Customer Experience Technical Review Product Research 199

Product Innovation Educators

JANUARY 9, 2023

Insights on brand storytelling for product managers. This is a branding and messaging issue. This is a branding and messaging issue. As product professionals, we need to help position our products in ways that make sense for customers and the organization. 2:14] What is brand storytelling?

Branding 95

Branding Data Visualization Magazine Customer Feedback 95

Mind the Product

MARCH 31, 2020

When you want to learn about the state of product management across Asia, there are two people who come to mind: Adrienne Tan (CEO and co-founder of Brianmates in Sydney) and Colin Pal (Chief Product Officer, Caterspot in Kuala Lumpur). That tiny little widget has implications for how someone might use and conceive your product.

Customer Experience 136

Customer Experience Product Research Feedback Software Data Visualization 136

Intercom, Inc.

DECEMBER 31, 2019

And that changes a lot: how we think about marketing, how we think about what our product is and how we think about what customer success actually is…This shift moves us from brand promiscuity to brand loyalty.”. Apple finally relented and joined the streaming game in 2015.

Artificial Inteligence 259

Artificial Inteligence Entertainment Customer Experience Messaging 259

Mind the Product

SEPTEMBER 24, 2019

Nandini Jammi started out in product marketing and growth, but after the US elections in 2016 her career took an unexpected turn when she joined Sleeping Giants, an organisation that aims to make bigotry and sexism less profitable. Brand reputation. The Product Experience is hosted by Lily Smith and Randy Silver. Moral ethics.

Product Research 109

Product Research Customer Experience Entertainment Consulting 109

Mind the Product

JULY 14, 2020

Nandini Jammi started out in product marketing and growth, but after the US elections in 2016, her career took an unexpected turn when she joined Sleeping Giants, an organisation that aims to make bigotry and sexism less profitable. In this episode of The Product Experience, sponsored by Amplitude, learn how to apply this ethos to [.].

Feedback Software 113

Feedback Software Customer Experience Product Research Technical Review 113

Alchemer Mobile

MARCH 18, 2021

Brands shifted focus to improving long-term retention. There was a 50% year-over-year increase in the number of surveys sent, with an average response rate of 16% (industry average for survey response rates is 1%). Simply giving customers the choice to opt into or out of surveys resulted in survey response rates of 60%.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Mind the Product

DECEMBER 17, 2019

Taking a break from the always entertaining/sometimes informative podcast Jake & Jonathan (formerly known as The Product Breakfast club, which he co-hosts with Jake Knapp), AJ&Smart CEO Jonathan Courtney joined us to chat about Design Sprints, workshops, and how to get groups of people collaborating. Quote of the Episode.

Workshop 93

Workshop Product Research Entertainment Consulting 93

Intercom, Inc.

AUGUST 20, 2020

Most of the friction we have with our technology and the products we build is because they’re still being built under the conception that the internet is a separate place. What I tell people – particularly when it comes to brands – is that I see myself as like a consumer-facing anthropologist. You can be described as many things.

Research Software 243

Research Software Technology Telecommunications User Testing 243

The Product Bistro

DECEMBER 28, 2018

Cloth bench seat, no extended cab, an 8 cylinder engine, and none of the modern amenities (such as adaptive cruise control, lane assist, parking assist, entertainment console, etc. And ultimately, it will undercut the brand equity that Ford has as the leader in pick up trucks. The comment-er was specific. An AM/FM radio.

Weak Development Team 195

Weak Development Team Entertainment Automotive User Testing 195

The Product Coalition

FEBRUARY 21, 2023

Photo by charlesdeluvio on Unsplash The success of a product, apart from the product itself, often hinges on how a company chooses to leverage its monetization opportunities. Both are entirely valid — as are many of the other more common product monetization strategies. Update pricing options. Update pricing options.

User Testing 126

User Testing Customer Experience Product Research Research Software 126

The Accidental Product Manager

OCTOBER 30, 2023

This all holds a lot of promise, but what does it mean for product managers? The Metaverse Contains Potential For Product Managers So just what is this thing that they are calling the “metaverse”? Product managers need to realize that it can take years to compound the advantages and figure out how all this stuff works.

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User Testing Product Manager Product Management Entertainment 138

Intercom, Inc.

DECEMBER 21, 2021

As always, thanks for reading and listening to our stories – we wish you all the very best over the holidays, and look forward to keeping you entertained and informed as we embark on the next chapter of this great adventure. You can’t always get what you quant: Bringing numbers to life through user research. Zara Burke , Lead Editor.

Customer Communications 196

Customer Communications User Testing Research Software Technical Review 196

freshtrax

JULY 31, 2023

In this article, we will focus on a case study of user interviews and marketing strategies in North America, and introduce the benefits of research in different cultural backgrounds from the perspective of a business producer and a marketer who were involved in the project. for a Japanese entertainment company. Ayaka: Certainly.

User Testing 98

User Testing Product Research Customer Feedback Research Software 98

Mind the Product

AUGUST 20, 2019

While we’ve talked to lots of brilliant people, the original idea for the podcast wasn’t to focus on the big names of the product world ( Ken Norton , Melissa Perri , Josh Seiden , Theresa Torres , Dan Olsen , and Rich Mironov to name a few…) but to spotlight people who gave a great talk at their local ProductTank.

Customer Experience 101

Customer Experience Product Research Entertainment User Testing 101

Intercom, Inc.

NOVEMBER 5, 2020

On the podcast, Dee Reddy talks to writer Deborah Fallows about seeing the retail landscape of small-town America from the sky; Director of City Design at the City of Melbourne Prof Rob Adams about urban regeneration for the retail space and the 20-minute city; and Intercom’s SVP of Product Paul Adams about the development and future of ecommerce.

User Testing 206

User Testing Customer Experience Reporting Tools Travel 206

Amplitude

MAY 6, 2020

Product Intelligence software helps teams use their customer data to build great product experiences. Product Intelligence is a response to these shifts—changes in how we interact with products, and how companies are competing to retain, delight, and engage customers. Today, we—the product-using public—have more choices.

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Data Visualization Reporting Tools Analytic Tools User Testing 140

Mind the Product

DECEMBER 12, 2017

Today’s consumers are quickly becoming dependent on a constant connection with information, entertainment and education, all only a tap away all day, every day. More and more, we also need to build products and experiences that are Enjoyable – focusing on how the thing we have created makes people feel.

Data Visualization 147

Data Visualization Reporting Tools User Testing Analytic Tools 147

Intercom, Inc.

FEBRUARY 17, 2022

In this episode, we sat down with Doug to chat about embracing the mojo and creating a brand strategy that connects with the audience and stands out from the crowd. Here are a few key takeaways: You can usually discover the brand’s voice by talking to the passionate, excited, hard-working employees in your company. Short on time?

Marketing 209

Marketing B2B Branding Data Visualization 209

Mind the Product

AUGUST 27, 2019

This week’s pick comes from Mind the Product co-founder, Martin Eriksson. Like Marty Cagan, I’m a huge fan of Petra Wille and her work, and her Product Experience interview was a great reminder of one of the most important principles in product – letting go of your ego. Even if your brand is cool.

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Product Research Entertainment User Testing Customer Experience 99

Mind the Product

FEBRUARY 13, 2018

Data and data products have been part of my professional career for a long time – from advising telco providers on how to use data to create new business some 10 years ago to my present-day role as chief data economist at digital transformation specialist Inovex, helping clients to discover and implement data products.

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Data Visualization Product Research User Testing Reporting Tools 108