Mobile App Ratings Reflect Your Customer Relationships – Here’s How to Improve Them
Alchemer Mobile
FEBRUARY 20, 2020
And people are emotionally invested in brands. Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Our research shows that 96 percent of dissatisfied customers won’t complain directly to the company.
Let's personalize your content