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Three million downloads and counting: Inside Intercom reaches a podcasting milestone

Intercom, Inc.

This month, we have passed the three million download mark for the show. Liam Geraghty: That’s one of our most downloaded episodes, so if you haven’t heard it, you do not want to miss that. That just blows my mind. Let’s actually try and write it down. Rachel Hepworth: Exactly. The agency use case is a key one.

Download 215
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Post-Pandemic Mobile App Improvement Strategies by Industry | Travel & Hospitality, Retail & Shopping, Food & Drink

Alchemer Mobile

We’ve been in this global crisis for long enough that most enterprises have gained enough of an understanding of what’s going on so they can stop treading water and start swimming toward the future. So, what are Travel and Hospitality brands to do? Download our five-stage framework to reducing mobile churn.

Travel 246
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Watch: The State of Mobile Consumer Engagement 2021 Webinar

Alchemer Mobile

While we encourage you to download the full guide and dive into the data, we also hosted a webinar revealing some of the key takeaways from the report if you prefer to digest information in video format. Brands shifted focus to improving long-term retention. Download the deck here. Read the report here. Watch the recording here.

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The Top Mobile In-app Feedback Tools of 2020

Alchemer Mobile

Apptimize, An Airship Company, helps brands rapidly iterate to make amazing user experiences across all their digital channels through A/B Testing and Feature Release Management with a mobile-first lens. mParticle is the customer data platform for brands leading the CX revolution. Core mobile in-app feedback tools & solutions.

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The ultimate customer support tech stack for 2022

Intercom, Inc.

Download The Ultimate Modern Support Tech Stack guide. But many support teams – especially those in the enterprise space – worry that “ripping and replacing” their tech stack will be costly: time-wise, cognitively, and financially. Work for an enterprise or fast-growing company? Let’s dive in. Is your tech stack ready?

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2018 essay collection on growth metrics, marketplaces, viral growth in the enterprise, and more (PDF included)

Andrew Chen

Download a PDF with 2018 essays. The Startup Brand Fallacy: Why brand marketing is mostly useless for consumer startups. I didn’t include any of the podcast transcripts into the downloadable PDF, but wanted to include the essays here for completeness. a16z Podcast: When Organic Growth Goes Enterprise.

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Live Streaming Platforms

The Product Coalition

Live streaming is one of the most loved ways for content creators to connect with their audience and promote the brand. This helps creators establish a deeper relationship with their subscribers, eventually leading to an improved brand image. Video editing feature for branding purposes. Add brand logos to your streams.