Userpilot

MAY 30, 2024

Looking to track and improve customer sentiment for your brand? TL;DR Customer sentiment is the overall feeling your customers have about your brand. Collect customer feedback via multiple channels (surveys, user interviews, social media reviews, and so on). Actionable strategies for improving customer sentiment. Ready to begin?

Analytic Tools 82

Analytic Tools Feedback Software Data Visualization Research Software 82

The Product Coalition

JULY 10, 2023

Product managers have the unique opportunity to extend their software products, integrate with external tools, and organically grow the product’s audience. Consumer-generated marketing (CGM) is when companies prompt their customers to create content for their product brand. Branded templates were used for: Speakers.

User Testing 87

User Testing Feedback Software Analytic Tools Data Visualization 87

Userpilot

JULY 15, 2022

Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel. Make use of branded conference swag to promote your company at conferences and raise positive awareness. The customer journey can’t be fully documented.

Analytic Tools 83

Analytic Tools Research Software Feedback Software Data Visualization 83

The Product HQ

JUNE 10, 2024

To name a few, these activities include product development, positioning, and pricing according to customer satisfaction. Due to the B2B product manager’s hectic job, it’s easy to forget that there is a world outside. What first impression comes to clients’ minds when they hear the company’s brand name?

B2B 52

B2B Product Research User Testing Data Visualization 52

Userpilot

OCTOBER 21, 2022

Customer confidence is the level of trust a B2B prospect has over your brand before feeling “confident” that they have enough information to move forward through their journey. Although you can’t measure customer confidence, NPS surveys and upsell rates are great metrics to see how many customers trust your brand.

Feedback Software 90

Feedback Software User Testing Customer Experience Customer Feedback 90

Userpilot

MARCH 3, 2022

Knowledge bases typically contain a range of resources: detailed product documentation, interactive guides, and product update notes. There are many knowledge base software solutions out there: Userpilot offers a range of impressive features which drive customer value (compared to examples like Groove or Zendesk).

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Customer Experience 85

Userpilot

OCTOBER 17, 2023

Brand mentions to learn about user’s preferences, honest dislikes, and suggestions for improvement. Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Foster deeper customer relationships to enhance brand loyalty.

Data Visualization 76

Data Visualization Analytic Tools Research Software Feedback Software 76

Usersnap

AUGUST 19, 2019

Collaboration software is the ideal system that helps clients and web agencies to communicate, collaborate, share files and solve various issues on the fly. First, this type of software free you from employing IT folks to develop and manage an intranet or extranet solution. Let’s name a few of them: Task and Project Management.

Web Development 76

Web Development Web Developers Feedback Software Reporting Tools 76

Userpilot

JUNE 30, 2023

Userpilot has hundreds of positive reviews: it’s a powerful platform available at a range of viable price entry points. This information might include product documentation, tutorials, FAQs, and other types of helpful content. You can easily customize and edit every element so it syncs with your brand image (i.e.

Analytic Tools 85

Analytic Tools Embedded Analytics Data Visualization User Testing 85

Userpilot

JULY 28, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

The Product Coalition

SEPTEMBER 17, 2020

And yet this process should be included at every stage of software development, internationalization, and localization. Localization makes customers more loyal to your brand. A contextual review means better product quality and, as a result, more positive user experience in the long term. What is localization testing?

User Testing 115

User Testing Product Research Testing Weak Development Team 115

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

Research Software 91

Research Software UX Feedback Software User Testing 91

Userpilot

JULY 26, 2021

Being product-led means using product-led marketing like pain point SEO, product-focused sales enablement documents, and case studies showing customer success with your product. Product-focused sales enablement documents. In the beginning, software was expensive and purchase decisions were made by highly technical executives.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

AUGUST 31, 2021

Think about it — would you rather sign up for a product that has detailed documents for every release or one where you're always left wondering what's new or what bugs have been fixed? Release notes are technical documentation that a SaaS company creates and distributes for each product release. What are release notes?

Feedback Software 89

Feedback Software Analytic Tools User Testing Data Visualization 89

Userpilot

OCTOBER 16, 2022

Create communities around your brand to connect directly with customers. With Userpilot, you can apply these strategies without having to code. When customers feel understood and aligned with your product and brand values, your sales will increase—and thus, your conversion rates. So why not try a demo to see for yourself?

User Testing 91

User Testing Feedback Software Research Software Analytic Tools 91

Modus Create

MAY 12, 2022

Iteration is the name of the game. Maintain Brand Consistency. Finally, the application design had to reflect the Modus Create brand. Therefore, the team understood that all UI decisions of the application needed to adhere to the company brand guidelines. Modus Create’s Brand Manual.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

The Product Coalition

MARCH 25, 2022

Although this term causes a lot of discussions, it isn’t a brand-new notion. Insurance apps The name speaks for itself here: These apps serve the insurance industry, both companies and clients. Regtech apps Regulatory technology (or Regtech) is software that helps companies stay in compliance with all regulatory and legal statements.

Research Software 122

Research Software Feedback Software Reporting Tools Data Visualization 122

Userpilot

JULY 31, 2023

This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue. Loyal customers can become brand advocates, promoting your company through word-of-mouth , reviews, and referrals, leading to organic customer acquisitions. But look no further!

Feedback Software 85

Feedback Software Analytic Tools Data Visualization Customer Feedback 85

Userpilot

JANUARY 11, 2024

Only ask for necessary information, such as the user’s name, email address, etc. Mercury requests the company’s name and the user’s role. Flagging missing documentation before submission. And you can do all these without writing any code. Request the bare minimum data necessary for registration.

Onboarding KPIs 90

Onboarding KPIs Customer Experience Feedback Software User Testing 90

Nulab

AUGUST 25, 2021

You or your client should be able to name a handful off the top of your head. But these tend to be typically big-name businesses? — and it’s likely you’ll be able to name them for a limited set of reasons. Create a brand statement, then use this as your guiding light when it comes to business choices. which is a turn-off.

Weak Development Team 86

Weak Development Team Research Software User Testing Customer Experience 86

Userpilot

SEPTEMBER 8, 2021

Using product tour software is a better decision. The best product tour software on the market is Userpilot. Using the same example, imagine that you're going through the different tooltips in this rather basic product tour for project management software. It’s very challenging to build a product tour from scratch.

Analytic Tools 79

Analytic Tools Feedback Software Onboarding KPIs Software Review 79

Userpilot

APRIL 7, 2023

Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews. For SaaS, these B2B insights can encompass data such as: Businesses that are most likely to use your software. Their challenges and pain points.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Research Software 80

Userpilot

JULY 20, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? What is another name for a retention specialist?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 13, 2021

Building a walkthrough using a dedicated tool is much easier than coding it from scratch. The best walkthrough software on the market is Userpilot. For each user that activates, that’s one more monthly subscription, and one more person who could become a future brand advocate. Other good options include Appcues and Userguiding.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Userpilot

OCTOBER 24, 2023

Since you’ll need software to resurrect users, why not book a Userpilot demo and see how you can retain more users for your business? In the same way, there are some instances where you need to focus on resurrected user retention, including: When there’s churn rates spike due to an issue with your app.

Customer Experience 75

Customer Experience User Testing Customer Feedback Onboarding KPIs 75

Userpilot

MARCH 25, 2024

We also show you a few good product tour software tools. As the name suggests, they consist of a list of tasks that users have to complete to achieve a goal. Adding quizzes to review what they’ve learned. The clue is in the name. Ready to dive in? An explained video embedded in a product tour. Not too shabby at all.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Nulab

SEPTEMBER 22, 2021

Whether you’re an established company with a new product or a brand-new startup, knowing where you fit in the market is vital. Focus on why your audience should choose you over your competitors and build a strong brand. This will shape your positioning and approach, so it’s important to give it due care and attention.

Positioning 69

Positioning User Testing Reporting Tools Data Visualization 69

Lenny Rachitsky

FEBRUARY 13, 2024

At Irrational Labs , we surveyed 60 software companies to reflect on their experience with pricing studies. This changed in 2023, when Randy Gao, Simon Huang, and Minah Jung comprehensively reviewed the top methods , combining insights from dozens of papers to make sense of WTP. Pricing is one of the biggest levers to growth.

Data Visualization 105

Data Visualization Product Research User Testing Research Software 105

Userzoom

MAY 29, 2019

Welcome to a brand new series where we introduce you to the people behind UserZoom. But no, actual people work here, and they not only ensure that our customers are getting the very best out of our user research software and services, but that the platform itself is as easy-to-use as possible. Name: Becky Wright.

User Testing 107

User Testing Research Software Product Research Customer Experience 107

Gainsight

JUNE 18, 2020

Today I’m speaking with Janine Snead , IBM’s Chief Digital Officer, Vice President of Customer Success IBM Cloud and Cognitive Software. I knew Janine could tell me how a historically innovative company that’s been a household name for over a hundred years ensures consistency of outcomes for all customers—at scale?

Data Visualization 52

Data Visualization Technical Review Technical Advisors Customer Experience 52

Intercom, Inc.

FEBRUARY 7, 2019

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? It’s a nearly impossible task, but Shishir Mehrotra and his team at Coda have set out reimagine documents, spreadsheets, and apps in a way that undoes 40 years of blind fealty to Microsoft Office and its predecessors.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

Userpilot

JULY 21, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? Book a demo today!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 11, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Gainsight

MARCH 4, 2024

It is actually not difficult to demonstrate since modern training software (like Gainsight Customer Education ) incorporates tracking and reporting functions that go right to the heart of ROI metrics. Remember to start by documenting the baseline metric and measure the changes upon implementing your training program.

Reporting Tools 52

Reporting Tools Data Visualization Onboarding KPIs User Testing 52

freshtrax

JULY 23, 2019

This means that you might want to change your tone of voice accordingly for your brand communication. World Population Review, 2019 ) ( Statistics Bureau Japan, 2019 ). World Population Review, 2019 ). of companies with 5 or fewer employees don’t have a dress code. The population of Japan is about 126.8 million by 2050.

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

Intercom, Inc.

JANUARY 16, 2020

John: Why the switch of name from RealtimeBoard to Miro? We wanted our brand to be not just a company name but a “love mark” to accelerate our word of mouth growth. John: And of course when miro.com is available, I suppose that also helps if you’re thinking about changing the name.

Research Software 249

Research Software Data Visualization User Testing Customer Experience 249

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Typeform : A famous name in survey-builders, this tool has some of the best survey templates out there.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52