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Post-Pandemic Mobile App Improvement Strategies by Industry | Travel & Hospitality, Retail & Shopping, Food & Drink

Alchemer Mobile

Looking at the data from our DAU report and this report from Statista, we want to focus on providing some actionable benchmarks and suggestions for the following industries that have been hit the hardest by COVID-19: Travel & Hospitality. Travel & Hospitality. So, what are Travel and Hospitality brands to do?

Travel 246
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Strategy Blocks: An operator’s guide to product strategy

Lenny Rachitsky

Uniqueness of levers: Assess if the levers can have a unique and differentiated experience as a result of being built by the team/company. This usually relates to unique competencies or pre-existing advantages the team/company might have (e.g.

Strategy 118
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S.H.O.P. – what’s in store for the store?

Intercom, Inc.

It was this larger than life, brand new experience. In his Black Friday: Abandoned Malls series , he traveled around the US to document “ dead malls ”, the name given to malls that have been vacated and neglected. Changing trends in retail have seen malls across the US shuttered and fall into disrepair.

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How customer support can keep up with customer expectations

Intercom, Inc.

Anyone who’s lost their wallet while traveling knows the process to get fraudulent charges refunded can be painful. 54% of consumers will try a new brand for a better service experience. In fact, research firm Northridge Group found that 54% of consumers will try a new brand for a better service experience.

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How to use in-app messaging to retain your best customers

Intercom, Inc.

When customers engage with a brand, they expect the same top-notch experience across both web and mobile platforms. With Intercom, you can customize them to stay consistent with your branding, optimize them for new promotions, and push major updates across multiple channels. 4 brands leading the way with in-app messaging.

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How we Developed a Talent Growth Plan at Almundo

Mind the Product

At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. Context would be externally the travel industry and travelers in Latam, and internally our vision and mid-term strategy.

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Business Development vs. Product Management

The Product Guy

Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges. James builds products and services which delight customers and differentiate companies. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies.