Alchemer Mobile

MAY 31, 2022

And consumers want to hear from the brands they use— 51% expect companies to ask them for feedback directly. . Surprisingly, many brands know little about their customers on an individual, human level. Even the most customer-centric brands are guilty of overemphasizing aggregate metrics, like star ratings and NPS.

Product Research 243

Product Research User Testing Customer Experience Customer Feedback 243

The Product Coalition

SEPTEMBER 23, 2023

How long does it take to name a baby? And how do you go about exploring options and choosing a winning name? But naming a business, product, or service shouldn’t feel so personal, should it? Do you already have a name? Agree on foundational framing to work within Do you have a fully formed brand guide?

Naming 78

Naming Branding Customer Experience Definition 78

Product Innovation Educators

JANUARY 22, 2024

They told Chris to change the name but he was welcome to keep selling Buc-ee’s things online. He made additional jars for his friends, but he wrote his name and stuck it to his jar. His brand of nut butter is now called Justin’s because he stuck his name on his jars. Immediately the lawyers called.

Research Software 317

Research Software Naming Product Research Download 317

The Product Coalition

FEBRUARY 22, 2022

Crafting an actionable definition for modern product management One of the questions that founders and CEOs often ask in VP / Head of Product interviews is, “What is product management to you?” How it all started For over a decade the definitions I adopted were based on the ultimate guru every PM (including myself) worships: Marty Cagan.

Definition 123

Definition Product Research Customer Experience Finance 123

Userpilot

JULY 22, 2024

Let’s explore the steps to develop a solid positioning statement and some examples of successful brand positioning from other companies. Key elements include definition, target audience, key benefit, category, competitive advantage, and differentiation. It became a household name during the COVID-19 pandemic.

Research Software 103

Research Software Positioning Data Visualization Definition 103

Roman Pichler

JUNE 1, 2020

While this definition includes users and customers, I use the term in this article to refer to the internal business stakeholders. As its name suggests, the grid analyses the stakeholders by taking into account their power and interest; it assumes that people take a low or high interest in your product and have low or high power.

Weak Development Team 335

Weak Development Team Product Research Customer Experience Workshop 335

Userpilot

DECEMBER 18, 2024

Throughout this traditional definition, you’ll notice an emphasis on data, typically taken to mean quantitative metrics. Instead, the interpretation is added as a result of qualitative sources, namely human expertise, intuition, and domain knowledge. Think about what this means for a second.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

UX Planet

JANUARY 16, 2024

Brand Recognition Reinforce Solidifies brand identity in users’ minds through consistent text design choices (e.g., Author names, dates, and other meta information presented in smaller fonts with distinct styles. making navigation effortless Aesthetic Harmony Elevates the visual appeal and impact of the overall design.

Definition 104

Definition Reference Differentiation UX 104

Roman Pichler

APRIL 5, 2022

Sprint review meeting : sprint goal , product increment, definition of done, release burndown chart. Use this decision rule for high impact decisions like setting a product vision and coming up with a brand-new or significantly changed product strategy. This can speed up the decision-making process and lead to better decisions.

Weak Development Team 304

Weak Development Team Product Management Product Manager User Testing 304

The Accidental Product Manager

JUNE 25, 2018

As a product manager, you know just how important the name of your product is. We spend a great deal of time trying to come up with the right name that will match the product development definition for each of the products that we manage. Product naming confusion never looks good on a product manager resume!

Naming 69

Naming Product Management Product Manager Management 69

Intercom, Inc.

AUGUST 21, 2019

Online marketing content has long been dominated by brands creating product descriptions, how-to guides, branded articles, and blog posts to promote their business. The customer essentially does all the hard work, but the problem with consumer review sites is that brands have little control over the type of content that’s published.

Software Review 172

Software Review Technical Review Reporting Tools Research Software 172

Intercom, Inc.

JUNE 6, 2019

You don’t need to reinvent the wheel to make your brand stand out. Find the thing that gets you excited about your brand and learn how to articulate it as a story. One sure sign of a key brand is if the vast majority of your lead generation is from inbound, organic results. Liam: Definitely. The mission of MadKudu.

Analytic Tools 190

Analytic Tools Data Visualization Customer Experience Inbound 190

Mind the Product

JUNE 21, 2019

I’ve seen many product managers match this definition, but fail to be effective. Influence decision making with evidence, with storytelling, and with your own particular brand of courage. Give him a name. It’s not enough to be a generalist or to work closely with a wide range of people. Make your voice heard.

Feedback Software 173

Feedback Software Product Research Consulting Definition 173

Intercom, Inc.

AUGUST 20, 2020

Alex’s projects, including founding members-only entrepreneurial community Bossbabe, have earned her some serious clout – Fast Company found her ideas so promising they named her one of their “ Top 100 Most Creative People in Business ” in 2016. You can be described as many things. That’s one. The internet gives us that capability.

Research Software 243

Research Software Technology Telecommunications User Testing 243

Product Talk

APRIL 21, 2021

Many tech companies that make voice assistants justify their use of female names and voices by saying that’s what people prefer. Another one that I see come up a lot is this idea of why all of our voice assistants—we’re talking about Siri , Alexa, Cortana —why they all have female names. But this isn’t the full story.

Product Research 325

Product Research User Testing Research Software Analytic Tools 325

Intercom, Inc.

JANUARY 16, 2020

John: Why the switch of name from RealtimeBoard to Miro? We wanted our brand to be not just a company name but a “love mark” to accelerate our word of mouth growth. John: And of course when miro.com is available, I suppose that also helps if you’re thinking about changing the name.

Research Software 249

Research Software Data Visualization User Testing Customer Experience 249

Lenny Rachitsky

FEBRUARY 25, 2025

Basic definitions Strategy has benefited from several excellent foundational frameworks over the years, from Michael Porter’s work to Good Strategy Bad Strategy , Playing to Win , and The Art of War , to name a few. Let’s establish some basic definitions before diving into the details of Strategy Blocks: 1.

Strategy 119

Strategy Technical Review Product Strategy Product Research 119

Userpilot

AUGUST 28, 2022

What is customer value and how you can use it to improve the actual value you deliver to your customers and establish brand loyalty? The similarity between these two names may create misunderstandings, but you can’t find your customer’s lifetime value just by examining your customer’s perceptions.

Feedback Software 105

Feedback Software Customer Feedback Customer Experience User Testing 105

The Product Coalition

NOVEMBER 22, 2022

The proper discussion about any technology commences with a basic intro which is its definition. That’s because a proper definition helps you get acquainted with the technology. Mobile apps are meant to run on particular platforms namely iOS and Android. So let’s get straight to the point. What are a PWA and a Native App?

Technical Review 145

Technical Review Customer Experience User Testing Technology 145

Intercom, Inc.

AUGUST 1, 2019

Tara: You definitely had relevant expertise, but I really love that you made the transition from the traditional industry (on Wall Street) to tech. How have you been able to grow your brand and build the word of mouth momentum? We had some big names. I knew the opportunity and joined super early. Let’s talk about that.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

Intercom, Inc.

AUGUST 12, 2021

Messaging has become a really quick, easy way to engage with brands. “There are all these different mediums you can leverage to interact with people or brands. Meaning, you may start with a message and interacting with a brand right on their website through a messaging platform or through Intercom. We use it, we love it.

Analytic Tools 223

Analytic Tools Data Visualization Customer Experience User Testing 223

Alchemer Mobile

MARCH 18, 2021

Brands shifted focus to improving long-term retention. Brands only lost an average of 4% of consumers in this group thanks to precise segmenting and proactive, personalized outreach. You will definitely be able to engage remotely with my really tiny dog who has a very loud voice. I just heard Lola make noise.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Intercom, Inc.

OCTOBER 13, 2020

Automating the resolution of those questions helps companies to scale their support – operating online might mean you can sell to anyone in the world, but you better be able to support all those people if you want to retain your brand. A big risk with a project like this is always end user experience. Key takeaways.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

The Product Coalition

NOVEMBER 30, 2022

At times, it felt like what was needed was a true back to basics positioning, where we are educated in not only the definition of demand generation, but what the point of demand generation even IS. why is it valuable? is it fit for my use case?) I found this: Please thank Todd Clouser because this cleared things right up.

User Testing 139

User Testing Customer Feedback Feedback Software Reference 139

The Product Coalition

JANUARY 4, 2021

Even if you are advertising in order to build your brand (think Coca-Cola or Nike), you are educating the market on the kind of company you are (or the kind you want to be, but that’s for a different post). While the marketing strategy is typically not for you as a product leader to define, the unique value proposition definitely is.

Education 156

Education Marketing Weak Development Team Advertising 156

Intercom, Inc.

NOVEMBER 3, 2022

. “When you’re running a support team, you’re dealing with waves of inflow, and we provide you with the tool to navigate those waves” Liam: I’m fascinated by your name as well. I think the name has worked out quite well for us in being able to build a brand. Natasha: Yeah, definitely.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

Intercom, Inc.

JANUARY 20, 2022

“It was definitely bruising to hear pieces of this, but you’d much rather take those bruises and not have everyone either afraid to say it or saying it to each other but just not saying it to you” Des: Obviously, I read the reports as well. Paul: Yeah, it definitely did. And principles, by definition, are guidelines.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Intercom, Inc.

DECEMBER 2, 2019

From new navigation features and refreshed product names to several brand new apps, there’s definitely something for everyone. Over the past few months, we have been hard at work updating and creating new features that make Intercom even more effective for everyone. Introducing Outbound.

Outbound 38

Outbound Customer Experience Customer Feedback User Testing 38

svpg

JANUARY 11, 2016

But then you get some serious funding, or some board member strongly suggests that you need to bring on some “adult supervision,” or some experienced people from brand-name companies. Sure, but these people are in very short supply and there is definitely lots of strong talent at other companies.

Weak Development Team 107

Weak Development Team Naming Branding Software Developers 107

Intercom, Inc.

AUGUST 13, 2019

It’s from a 1962 report published by a man named Douglas Engelbart. The video operator for the demo was a guy named Stewart Brand , who among other things published a magazine at the time called the Whole Earth Catalog. Taking this slightly broader definition of tools, what tools are available to design leaders?

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

UX Planet

JANUARY 29, 2024

2023 was quite a busy branding year. The Good It is a difficult one as I think that there have been very successful brand designs this year, starting from Bolt's rebranding at the beginning of the year to great work like Barbie’s makeover revitalising the brand and making it into the cultural zeitgeist.

Wireless 98

Wireless Travel Branding Differentiation 98

Intercom, Inc.

JULY 4, 2019

Here are five quick takeaways: Narrow your definitions. Brian: It seems like it’s one of these things that’s definitely bubbling up in so many different places at the same time. Narrow your definitions. Brian: I think that definition was probably the biggest aha moment for me, reading through this.

User Testing 212

User Testing Customer Experience Feedback Software Research Software 212

Intercom, Inc.

AUGUST 26, 2021

. “We had customers that we wanted to talk to, and there were no good tools for talking to customers over the Internet” Des Traynor: This better not end up like one of those NPR documentaries, where it’s like, “My name is Des Traynor and blah blah.””We It definitely wasn’t me.

Feedback Software 223

Feedback Software Analytic Tools Customer Communications Data Visualization 223

NextBigWhat

DECEMBER 28, 2020

The future would definitely belong to the ones who take data for date, i.e. machine learning product managers, especially the ones who bring clarity to the table. The future would definitely belong to the ones who take data for date, i.e. machine learning product managers, especially the ones who bring clarity to the table.

Research Software 137

Research Software Feedback Software User Testing Product Management 137

Product Talk

APRIL 17, 2024

I definitely want to get into those conversations and that debate. That was definitely also holding my team back. I’m also wondering if you can really find a hard line between opportunity space, vision, and strategy because a problem—let me name one. We have so many features to deliver.

Product Research 273

Product Research User Testing Data Visualization Research Software 273

Mind the Product

AUGUST 13, 2019

Territory Definition and its Proximity to Core. Traditionally, there are teams/departments that inadvertently stifle innovation (marketing, brand, legal to name just a few). Part of their job is to be risk averse – protecting brand reputation, minimising legal litigation etc.

Customer Experience 181

Customer Experience User Testing Research Software Data Visualization 181

Mind the Product

JULY 9, 2019

What is the possibility of this new product or feature damaging our brand or leading to customers’ churn? There are many different definitions of creativity, I personally really like the following by American psychologist Dr. E. Following this definition, I believe that creativity has a few important components: Humility.

Data Visualization 189

Data Visualization Product Research User Testing Research Software 189