Remove Branding Remove Definition Remove Embedded Analytics
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How we run project retrospectives at Intercom

Intercom, Inc.

The definition of insanity is doing the same thing over and over again, but expecting different results. We share feedback with each other all the time, not just for bi-annual or annual reviews. Those retros happen weekly within the Product teams and Brand Design and Product Design also hold their own retros.

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Reveal VS Looker for Embedded Analytics; Which Solution Is Better for You?

Reveal

Reveal Embedded Analytics. This is where tools such as Reveal and Looker come in handy – they convert raw data into easy-to-understand and easy-to-use insights that enable organizations to reshape and modernize the way they do business. A good embedded analytics solution offers a lot more than data visualizations.

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Value-Based Growth in SaaS: Definition, Strategies, and Examples

Userpilot

Userpilot is a product growth platform with feedback, analytics , and engagement features. Provides a competitive advantage In saturated markets, consistently delivering a valuable product or service to your customers gives you an edge over competitors. Create a resource center for self-service support.

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User Adoption in SaaS: Definition, Strategies, Tools, and More

Userpilot

There’re four phases for user adoption: 1) The AHA moment; 2) The activation stage; 3) Secondary onboarding; 4) Brand advocacy. Measure your results with product analytics and keep improving. Offer self-service support with an in-app knowledge base. Customers become brand advocates. Lay out a customer journey map.

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Top CX Trends That Are Shaping the SaaS Industry in 2022

Userpilot

Users don’t want to wait for ages for customer service agents to respond. Deliver proactive support and self-service options for the best customer experience. E-commerce businesses already use these tools to improve engagement. SaaS businesses are next. Results from the State of SaaS Onboarding report.

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User Adoption in SaaS: Definition, Strategies, Tools, and More

Userpilot

There’re four phases for user adoption: 1) The AHA moment; 2) The activation stage; 3) Secondary onboarding; 4) Brand advocacy. Measure your results with product analytics and keep improving. Offer self-service support with an in-app knowledge base. Customers become brand advocates. Lay out a customer journey map.

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How Gainsight’s Manager of CS Operations Improves Efficiency With Horizon Analytics

Gainsight

With the recent release of Gainsight’s Horizon Analytics, my team and I started using the beta version’s tools and functions as soon as they were available. Analytics – Simplified. Horizon Analytics is entirely built on our Gainsight Horizon Experience. The tools I use every day are now available on the go.