UX Planet

JANUARY 18, 2024

30-Second AI Solutions From idea-to-script-to-publish with an AI video creation copilot It’s the weekend, and I’m feeling lazy. It integrates with InVideo to fully script and generate AI videos with voiceover narration. The video was longer than making it! You can generate 10 mins of AI video a week, so roughly 4 short vids.

ChatGPT 98

ChatGPT Feedback Software Customer Experience Customer Feedback 98

Userpilot

MARCH 25, 2024

TL;DR User sentiment is the feeling a person has about your brand, product, or service quality. Brand24 – best for brand sentiment analysis. User sentiment, also known as customer sentiment, refers to how users feel about a product, service, brand, or even an industry. Sentiment Analysis Examples.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Userpilot

JULY 10, 2024

It can help retain customers and gain loyal brand advocates. Nextiva brings additional features like voice and video calls to customer service to elevate user experience. HubSpot lets you handle the entire customer journey , right from the moment a prospect gets in touch with your brand to the retention stage.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Mind the Product

MAY 15, 2017

While their focus is on students with the College Factual brand, they also have other brands like Ed.ai (for advisors), Educate.ai (for colleges), and BRIGHT HUB (for teachers). You need to start investing in things like systems, automation, feedback loops, and metrics dashboards.

Product Research 119

Product Research User Testing Product Manager Product Management 119

Userpilot

APRIL 21, 2024

Allow video tutorials to run in-app instead of sending users to third-party platforms. Not only does this improve engagement, but it also lets users seamlessly replicate the steps in the video. What’s more, your customer support team can reduce the dozens of tickets they’d have to deal with manually with a single video.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Embedded Analytics 98

Alchemer Mobile

MAY 7, 2020

Apptimize, An Airship Company, helps brands rapidly iterate to make amazing user experiences across all their digital channels through A/B Testing and Feature Release Management with a mobile-first lens. mParticle is the customer data platform for brands leading the CX revolution. Core mobile in-app feedback tools & solutions.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Intercom, Inc.

AUGUST 18, 2021

It’s different from a customer satisfaction score (CSAT) in that it measures broad brand sentiment, rather than reflecting the impression of a single interaction. Revamping how we do NPS surveys. NPS surveys aren’t new to Intercom – we’ve been running them in one form or another for years. Advocating for NPS insights.

Product Research 232

Product Research Data Visualization Customer Feedback User Testing 232

Userpilot

AUGUST 30, 2024

In this article, we’ll explore 7 product advertising examples to inspire you—from video ads and social media marketing to events and blogging. Userpilot video ad. Builds trust and positive brand perception by transparently sharing the company’s financials, decision-making processes, and even salaries.

Feedback Software 105

Feedback Software Analytic Tools Advertising Research Software 105

Userpilot

JULY 29, 2024

Personalized and engaging experiences not only help customers achieve value faster but also build trust with the brand and ultimately lead to customer loyalty. Additionally, good tools allow you to visualize data through different dashboards, charts, or graphs. Userpilot’s analytics dashboard. Customer segmentation.

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Data Visualization 105

Userpilot

AUGUST 6, 2024

15 creative customer engagement ideas: Personalize the customer experience by tailoring onboarding flows, dashboards, and messaging to specific user personas. Support users with valuable insights through self-service resources like video tutorials , FAQs, and how-to guides. Here are the top 5.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Feedback 105

Reveal

NOVEMBER 1, 2023

With our innovative addition to the platform, you can now take control of the chart types available within your dashboards. Dashboard Filtering: Your custom visualizations seamlessly participate in the dashboard filter experience and can be filtered and interacted with just like any other visualization. But that’s not all.

Data Visualization 98

Data Visualization Customer Feedback Analytic Tools Reporting Tools 98

Userpilot

JANUARY 9, 2023

Practical tips and examples of onboarding designed by some top SaaS brands. This is especially true when they’re used during signup to show dashboard screenshots, positioning messages, etc. Asana uses customer data to create personalized dashboards and ease the user journey. It makes sense, as Loom is a video tool.

Customer Experience 98

Customer Experience Analytic Tools Research Software Data Visualization 98

Userpilot

DECEMBER 18, 2024

Dashboard : Customize the analytics dashboard or choose from pre-built ones to easily visualize and compare key metrics over time. Userpilot’s customizable analytics dashboards make metric tracking easier, enabling teams to track changes in performance, user behavior, and engagement at a glance.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Userpilot

JUNE 2, 2024

Also, you get custom dashboards to view these reports and filter the data. Custom analytics dashboards and reports like funnel analysis for identifying friction Dashboards in Userpilot. Qualtrics Qualtrics dashboard. For instance, the platform lets you use videos to perform quantitative and qualitative UX research.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

JUNE 2, 2024

Customizable in-app brand experiences and product tours. No-code tool for event tracking, reports, and custom dashboards. Behavioral data analysis with an interactive dashboard. Set and track events, view everything in a centralized dashboard, and build reports to share with stakeholders. Userguiding. Survey templates.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

JUNE 4, 2024

Userpilot allows tracking user events and features, analyzing data through reports and heatmaps, creating custom dashboards , and collecting feedback through surveys. Complex buying behavior : When the customer is highly engaged in the purchase and goes to great lengths to understand the differences between brands.

Data Visualization 105

Data Visualization Customer Feedback User Testing Customer Experience 105

Mixpanel

APRIL 18, 2024

It’s good to have a range of content like launch blogs and videos. If producing a beautiful video means waiting a few weeks on your marketing team, it might be better to get scrappy and have something functional out there in the meantime because making sure your audience knows about the right feature at the right time takes top importance.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

AUGUST 18, 2022

Add elements that spark positive emotions that build a stronger connection between your brand and your customers. More businesses are making visual content, especially video a top priority. Take Tolstoys interactive and personalized video onboarding for example. They’re more engaging and educational than simply using text.

Feedback Software 98

Feedback Software Data Visualization Embedded Analytics User Testing 98

Mind the Product

APRIL 27, 2018

People responded very positively when it was a more branded experience. However, making it a more branded experience invited the possibility of the conversation drifting off into nonsensical areas. They also use the dashboard to note whether the risk is yet to be tested, being tested, or validated.

User Testing 127

User Testing Dashboard Consulting Customer Experience 127

Amplitude

SEPTEMBER 21, 2020

When 8x8’s video conferencing tool Jitsi.org realized their growth rate was flat, they used Amplitude’s Funnels and Conversion Drivers features to investigate the cause. During their funnel analysis, 8x8 discovered that very few users were using their Chrome extension, which makes video conferencing tools available in your browser.

Analytic Tools 124

Analytic Tools Research Software User Testing Data Visualization 124

Userpilot

MARCH 16, 2023

However, the Basic package has strict limitations like only 1 user seat and no custom branding. You can fully customize all creations to reflect your company’s branding. UserGuiding’s dashboard. Both Appcues and Chameleon charge more than UserGuiding which can be justified to a certain extent by their additional offerings.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MAY 20, 2024

Foster an online brand community to increase loyalty and create competitive advantages. Create a customer retention analytics dashboard to measure success across key metrics. For example, a cluttered product dashboard with lots of features can overwhelm the user, and increase mental fatigue and the time needed to complete their tasks.

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 105

Userpilot

APRIL 26, 2022

The Resource Center on Pendo has several limitations, including the lack of video modules, limited segmentation options, lack of localization, etc. It comes with in-depth analytics, video modules, segmentation, and automated translation. Launch in-app video tutorials (embed directly from Loom, Youtube, Synthezia).

Embedded Analytics 98

Embedded Analytics Analytic Tools Feedback Software Data Visualization 98

Userpilot

JULY 22, 2024

Let’s explore the steps to develop a solid positioning statement and some examples of successful brand positioning from other companies. Zoom is positioned as a user-friendly and reliable video conferencing platform with ease of use and comprehensive features. It became a household name during the COVID-19 pandemic.

Research Software 103

Research Software Positioning Data Visualization Definition 103

Userpilot

JULY 22, 2022

In-app videos are great for educating and engaging users to create a great product experience. Tolstoy interactive videos are great for onboarding and engaging users at the same time. Maintaining brand consistency across UX helps users discover the value of a product quickly. The rise of in-app video content.

Feedback Software 116

Feedback Software UX User Testing Embedded Analytics 116

Userpilot

JULY 29, 2024

Whether it’s customizing workflows, dashboards, or reports, the ability to tailor the tool to fit your product development process can significantly enhance your efficiency and effectiveness. Analytics dashboard : The analytics dashboard provides a comprehensive overview of all important metrics in one place.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Mixpanel

OCTOBER 27, 2021

Promo is a leading video creation platform for small and medium-sized businesses. Promo.com was founded in 2012 as a world-leading online video creation platform and cloud-based video-making service for businesses. Our company enables businesses of all sizes to promote their vision without limits through video content.

Customer Experience 98

Customer Experience Data Visualization Reporting Tools Research Software 98

Userpilot

JULY 23, 2024

Some of its key features include: Custom dashboards : You can effortlessly create custom dashboards to track metrics relating to your in-app product marketing campaigns, such as feature adoption rates , activation rates , upsell rates, etc. Track product growth metrics with a custom Userpilot dashboard. The MailChimp Dashboard.

Analytic Tools 105

Analytic Tools Research Software Data Visualization Reporting Tools 105

Userpilot

MARCH 15, 2024

TL;DR A customer journey map represents the steps users take when interacting with your brand. A customer journey map is a visual representation that illustrates the steps your customers go through when engaging with your brand. Analytics dashboards : View all key data points from a single location with the analytics dashboard.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

JANUARY 29, 2024

Streamline information architecture in your SaaS application with video resources Use video resources to show users how to use different features of your SaaS application. You can use video resources to streamline the different features of your SaaS application. Customer funnel metrics are an example of dashboards.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

SEPTEMBER 16, 2022

Customer Experience (CX) is the perception a customer has of your brand based on their interaction across all stages of the customer journey. Using onboarding videos to educate users and help them adopt features , like Loom. It starts when the user discovers your brand and continues even after the customer has become a promoter.

Customer Experience 98

Customer Experience Feedback Software User Testing Customer Feedback 98

Userpilot

MAY 7, 2024

Figma — Branched onboarding, design templates, and onboarding videos. Style it to match your brand. Instead of greeting new users with an empty state , Figma uses onboarding videos and demo content to guide users and help them start designing with confidence. This is where an analytics dashboard comes in.

Feedback Software 105

Feedback Software Analytic Tools Reporting Tools Customer Communications 105

Lenny Rachitsky

MARCH 5, 2024

Product Hunt is a playground for brand awareness, credibility, and social proof among early adopters and tech enthusiasts. Especially for brand-new startups that haven’t focused on their SEO strategy yet, this can make a big difference. Upvoter quality: Product Hunt will highlight notable upvotes in your own launch dashboard.

Startups 127

Startups Feedback Software Onboarding KPIs Customer Experience 127

Userpilot

MAY 30, 2024

Looking to track and improve customer sentiment for your brand? TL;DR Customer sentiment is the overall feeling your customers have about your brand. Customer sentiment is the overall feeling your customers have about your brand. You can then replicate those experiences and create more loyal advocates for your brand.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

The Product Coalition

DECEMBER 27, 2022

NFT dashboard/Storefront The NFT dashboard is a display for all the digital assets in the marketplace, open for the users to trade them. A number of the items accessible in the dashboard are the NFT price list, NFT description, NFT Categories, etc. The blog discussed is just the tip of the iceberg.

Data Visualization 123

Data Visualization Technical Review Systems Review Software Review 123

Userpilot

APRIL 26, 2024

Have built-in and custom analytics dashboards for easy data visualization. Dashboards for customer data analytics. You want this tool to have a centralized dashboard or report to view your metrics in data analytics charts , but also see progress toward goals. Review user data on Userpilot’s main dashboard.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Software Review 105

Userpilot

MAY 30, 2024

Feature & Events Dashboard in Userpilot. You can even create custom dashboards and track all relevant activation and adoption metrics and reports from one place. Custom analytics dashboard in Userpilot. Zoom Zoom is the video-conferencing platform of choice for millions of users. That’s just a start.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Analytic Tools User Testing 105