Alchemer Mobile

JUNE 4, 2019

Apptimize can help brands create powerful audience segments, identify the cause of conversion funnel drop-offs, and test new features. Appsee is a mobile app analytics platform that focuses on qualitative data and is designed to help inform UX decisions. One of the most unique features is their in-app touch heatmaps.

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

Userpilot

JUNE 8, 2022

Brand monitoring is a crucial part of any product’s development process. What is brand monitoring? Brand monitoring is the tasks and activities you do that help you track and monitor what people say about your product and brand across multiple channels. How can brand monitoring help your business?

Customer Feedback 105

Customer Feedback User Testing Feedback Software Branding 105

UX Planet

FEBRUARY 6, 2025

The routine nature of digital banking, including boring interface design, complex language, confusing navigation, hidden fees and formal attitude, can feel tedious and uninspiring, further reducing the desire for meaningful interactions with financial brands. Wheres the brand identity?

Banking 76

Banking Data Visualization Feedback Software Customer Experience 76

Userpilot

DECEMBER 13, 2022

A product analytics dashboard helps you visualize user behavior, so you can make informed decisions on how to improve product engagement. In this article, we cover the following: Why you need an analytics dashboard. The types of metrics to track in your dashboard. The most common analytics dashboards in SaaS.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Dashboard 98

Userpilot

DECEMBER 22, 2023

How do you write a UX microcopy that helps users accomplish their objectives and drives conversions? That’s what our guide to microcopy in UX design covers, so if you’re after the answer, you’re in the right place! What is microcopy UX? Why is it important to write a great UX microcopy?

Analytic Tools 105

Analytic Tools Feedback Software UX Data Visualization 105

Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. In this article, we will examine what an effective SaaS UX design is, why it’s important, and the best practices to produce a well-crafted design that works. What is SaaS UX design? Creating S.M.A.R.T

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

MAY 21, 2024

Read this article to discover 17 UX design principles to drive customer satisfaction and loyalty. TL;DR UX design identifies user needs, wants, and pain points and creates engaging products that enable them to achieve their goals. UX design principles are guidelines that aid the process. Let’s dive right in!

Data Visualization 105

Data Visualization User Testing Customer Experience User Experience 105

Userpilot

FEBRUARY 28, 2023

Wondering how an NPS dashboard can help you track customer loyalty? This is where the NPS dashboard comes in. Let’s see how the dashboard can help you extract insights from NPS responses and improve customer loyalty. What is the NPS dashboard? Why do you need an NPS dashboard?

Data Visualization 98

Data Visualization Dashboard Customer Feedback User Testing 98

Userpilot

JULY 22, 2022

What UX trends are shaping the SaaS industry in 2022? There’s no denying that UX design plays a significant role in the design of SaaS products. A UX design trend occurs as a result of a change in user behavior or the adoption of new technologies. Decluttered UI’s are another UX trend.

Feedback Software 116

Feedback Software UX User Testing Embedded Analytics 116

Userpilot

NOVEMBER 30, 2023

What is the UX research process? It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. Book the demo!

Product Research 104

Product Research User Testing Research Software Data Visualization 104

Userpilot

JANUARY 16, 2024

UX mistakes will disrupt the user experience and undervalue your product. This article shows you 14 common UX mistakes designers make, plus how to avoid them and build fantastic product experiences. Optimizing for search engines and not humans While SEO is important, it shouldn’t come at the expense of good UX.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

Userpilot

JUNE 10, 2024

Understanding and addressing user problems is a fundamental aspect of effective UX design. Digging deeper into user problems helps UX designers identify user pain points and create experiences that fulfill their needs. Plus, it allows UX designers to create frictionless experiences that meet user expectations.

Data Visualization 104

Data Visualization Analytic Tools Research Software Feedback Software 104

Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. That's not entirely true.

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

OCTOBER 28, 2024

You don’t want to send project managers on the ideal path for UX designers, after all. This means using the welcome survey discussed above to learn what users expect from your brand. Gamification involves integrating game mechanics like challenges, rewards, and feedback to boost enthusiasm for your brand. The result?

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Userpilot

MARCH 9, 2025

E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions. Userpilot is one answer, offering data collection and analytics features for quantitative and qualitative data, along with a custom analytics dashboard for visualizing your unique data and responses. Dashboard example in Hotjar.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Userpilot

OCTOBER 1, 2022

Notification UX is critical for the success of your communication strategy and customer experience. Notification UX design best practices: Make notifications valuable by sending the right message to the right user at the right time. With them, global brands can create omnichannel experiences and speak directly to each user.

Customer Experience 98

Customer Experience User Testing User Experience Customer Feedback 98

Userpilot

MARCH 19, 2024

To retain users, continuous improvement of your UX optimization efforts is critical. This guide takes an in-depth examination of steps you can start implementing right away to improve your product’s UX optimization. Measure your UX optimization efforts. Why is constant UX optimization important?

Customer Experience 105

Customer Experience User Testing Research Software Feedback Software 105

UX Planet

DECEMBER 15, 2023

By Mary Moore, copywriter at Shakuro Icons are the unsung heroes of user interfaces, silently guiding users through their digital journeys, and forging connections between your brand and your audience. We’ll unveil the icon design trends for 2024, tailored specifically for UI/UX designers and startups.

User Testing 105

User Testing Feedback Software Customer Experience Customer Feedback 105

Userpilot

MARCH 5, 2025

Customers who actively connect with your brand are more likely to stay loyal, spend more, and become advocates. Customization options: Can you tailor the platform to match your brand identity and specific needs? Analytics dashboard in Userpilot. But how do you track and strengthen these connections? Criterion Does It Deliver?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Product Talk

JANUARY 24, 2024

Jess shared the specific wording she used that ultimately led to replies: Subject: UX Research chat about Sustainability? Hi <name> My name is Jess and I’m a UX Researcher based in Melbourne. Click the image to see a larger version. Tweet This Also, it’s worth noting that there’s no single tool that works for everyone.

Research Software 260

Research Software Feedback Software User Testing Customer Experience 260

Userpilot

JULY 10, 2024

It can help retain customers and gain loyal brand advocates. HubSpot lets you handle the entire customer journey , right from the moment a prospect gets in touch with your brand to the retention stage. Event dashboard in Userpilot. Dashboards in Userpilot. Here’s all you must know.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

UX Planet

JANUARY 29, 2025

The New Era of Professional Branding: A Journey BeyondResumes Image Source 1 | Image Source2 Today, however, the professional landscape demands more. As we navigate a fiercely competitive job market shaped by rapid technological advancements and shifting employer expectations, a new era of professional branding is taking root.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Userpilot

MARCH 25, 2024

TL;DR User sentiment is the feeling a person has about your brand, product, or service quality. Brand24 – best for brand sentiment analysis. User sentiment, also known as customer sentiment, refers to how users feel about a product, service, brand, or even an industry. Sentiment Analysis Examples.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Userpilot

OCTOBER 31, 2024

Social listening tools : Software for monitoring online conversations, brand mentions, and trends. Best for : Monitoring brand mentions across the web and social media. Basically, you can use it to track all instances where your brand, products, or related keywords are mentioned online. Product feedback software: Mixpanel.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

AUGUST 6, 2024

Userpilot dashboard. Besides product teams, Pendo comes in handy for customer success, marketing, and UX design teams. Pendo dashboard. Trello dashboard. Feature requests – You can use Trello to organize user feedback in a single dashboard. Productboard dashboard.

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Data Visualization 105

The Product Coalition

DECEMBER 28, 2022

Sometimes, cross-platform development may not even be the best option for software projects including streaming, graphs, and dashboards. New software development: custom software development of brand-new projects. Process: including strategy and consulting, design, branding, support, and maintenance.

Research Software 145

Research Software Web Development Web Developers Development 145

Userpilot

MARCH 16, 2023

However, the Basic package has strict limitations like only 1 user seat and no custom branding. You can fully customize all creations to reflect your company’s branding. UserGuiding’s dashboard. Both Appcues and Chameleon charge more than UserGuiding which can be justified to a certain extent by their additional offerings.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Reveal

AUGUST 24, 2022

Drag and drop analytics are interactive and user-friendly analytics platforms that allow users to analyze complex data sets and build custom dashboards and reports by themselves when they need them. . Let’s you build custom dashboards and reports in minutes. The drag and drop dashboard creator experience is just the start.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools User Testing 98

Userpilot

MARCH 15, 2024

TL;DR A customer journey map represents the steps users take when interacting with your brand. UXPressia – Best for UX research into the customer’s journey. A customer journey map is a visual representation that illustrates the steps your customers go through when engaging with your brand. Product usage dashboard.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

MAY 20, 2024

The customer sentiment score can help you tell how well-perceived your brand is. TL;DR Customer sentiment refers to customers’ emotions and attitudes towards your brand, providing insights into their satisfaction levels. Customer sentiment refers to customers’ emotions and attitudes towards your brand, product, or service.

Data Visualization 105

Data Visualization Feedback Software Customer Feedback Customer Experience 105

Userpilot

DECEMBER 6, 2022

The centralization promoted by these tools ensures brand assets and marketing materials are easier to find. It also minimizes oversights while maintaining brand consistency across marketing outputs. Store all digital assets (brand statements, strategy documents, content resources, etc.) Event trend overview in Userpilot.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

Userpilot

MAY 19, 2022

As a UX designer , you aim to create app designs that facilitate the best experience. In comparison, user experience ( UX ) is a broader concept, looking at the entire process even before the user interacts with the product. ” 5 UX design principles to follow for providing the best experience : Usability first.

Customer Experience 97

Customer Experience User Experience User Testing Customer Feedback 97

The Product Coalition

MARCH 25, 2022

Although this term causes a lot of discussions, it isn’t a brand-new notion. Branding A mobile or web application will contribute a lot to your brand recognition. Additionally, a neat design with a simple logo and a friendly UX will enhance the recognition of your solution and convey its value as a trustworthy service.

Research Software 136

Research Software Feedback Software Reporting Tools Data Visualization 136

Userpilot

JUNE 30, 2023

You can enhance HubSpot’s custom reports and dashboards with product and user behavior data tracked in Userpilot to gain a comprehensive understanding of customer needs and preferences. All the data is relayed in real-time so all the reports and dashboards will be up-to-date. Hubspot custom dashboard.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Customer Experience 98

Userpilot

JULY 16, 2024

A great SaaS product experience boosts customer satisfaction , adoption, and engagement , builds brand advocacy , reduces churn , and, ultimately, drives revenue growth. These interactions range across multiple elements, such as User Interface (UI), User Experience (UX), customer journey mapping , feedback loops, and user research.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Product Research 105

Userpilot

JULY 10, 2024

Customer engagement focuses on active interactions between customers and your brand, while customer experience looks at the overall feelings a customer has throughout their entire journey. Customer engagement is the process of nurturing long-term relationships between customers and your brand. However, they’re not the same.

Customer Experience 110

Customer Experience User Testing Customer Feedback Data Visualization 110

Userpilot

JUNE 2, 2024

Also, you get custom dashboards to view these reports and filter the data. Custom analytics dashboards and reports like funnel analysis for identifying friction Dashboards in Userpilot. Qualtrics Qualtrics dashboard. For instance, the platform lets you use videos to perform quantitative and qualitative UX research.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105