Userpilot

FEBRUARY 6, 2023

It begins with the first customer interaction and continues in-app past the activation point until the user becomes a brand advocate. On the other hand, the classic marketing funnel is more product-focused, while the sales funnel primarily aims to drive more conversions and not much else. An engagement funnel is customer-focused.

Analytic Tools 81

Analytic Tools Feedback Software Customer Experience User Testing 81

Userpilot

MAY 29, 2023

In this article, we’ll show you what a customer engagement framework looks like, go over the five stages of customer engagement, and look at a few customer engagement strategies that you should use for your own SaaS products! Here’s an example of the types of questions you can set up with Userpilot’s survey dashboard: 7.

Analytic Tools 69

Analytic Tools Feedback Software User Testing Customer Experience 69

Userpilot

FEBRUARY 7, 2023

In this article, we’re going to dive deep into the types of in-app messaging, five best practices, and four real-world examples from successful SaaS brands. In-app messages are used to engage with users as they use the product, while push notifications are used to draw user attention back when they aren’t using the product.

Feedback Software 90

Feedback Software Analytic Tools Customer Experience User Testing 90

Userpilot

JUNE 14, 2023

TL;DR Customer journey analysis examines customer interactions with a brand to identify areas for improving and increasing customer satisfaction. Heatmaps analytics : Heatmaps let you see which features or UI elements are the most popular in your product. Userpilot’s insights dashboard. Google analytics dashboard.

Data Visualization 78

Data Visualization Analytic Tools Customer Feedback Feedback Software 78

Userpilot

NOVEMBER 27, 2023

Here’s a quick overview of Pendo’s event-tracking features: No-Code Core Events : The core events feature on Pendo makes it easier to track the events, actions, pages, or features that are responsible for the majority of product adoption. You can use any tagged event, page, or feature to create up to 10 core events per product.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Events 52

Userpilot

NOVEMBER 21, 2022

For some products, a Product Hunt and WOM are more suitable, whereas for others in-app announcements work better. Product launch managers collaborate with the marketing manager to set the launch and product goals and timelines. They also work with the customer success team on product onboarding to drive adoption.

Product launches 83

Product launches Product Research User Testing Research Software 83

Userpilot

NOVEMBER 26, 2023

Pendo for SaaS reporting Pendo has no shortage of product analytics capabilities as both native features and third-party integrations. You’ll even be able to access the most important metrics like MAUs and feature use from the home dashboard itself. Data Lag : Pendo’s analytics dashboards only update once per hour.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

OCTOBER 30, 2023

Heap facilitates event tracking in the following ways: The Auto Capture feature automatically tracks all user actions within your product. Under the Data tab of your Heap dashboard, you can access raw event data. It provides insight into common actions users take in your product. In-depth analysis on Heap.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Events 52

Userpilot

DECEMBER 15, 2023

Pendo for SaaS reporting Pendo has no shortage of product analytics capabilities as both native features and third-party integrations. You’ll even be able to access the most important metrics like MAUs and feature use from the home dashboard itself. Data Lag : Pendo’s analytics dashboards only update once per hour.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

NOVEMBER 27, 2023

Pendo for SaaS analytics Pendo has no shortage of product analytics capabilities as both native features and third-party integrations. You’ll even be able to access the most important metrics like MAUs and feature use from the home dashboard itself. Data Lag : Pendo’s analytics dashboards only update once per hour.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

OCTOBER 30, 2023

Here’s how Heap facilitates seamless product analytics: Once you install Heap’s code snippet into your product, it automatically starts tracking user actions. You can access this raw data on your Heap dashboard and label the most relevant events. Data Lag : Pendo’s analytics dashboards only update once per hour.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 12, 2024

Chameleon is a product adoption platform. It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth. In addition, it empowers product teams to create and manage dynamic in-product experiences.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 12, 2024

Certain features like product areas, data explorer, product engagement score, and resource centers are locked to the Starter plan or higher. Chameleon is a product adoption platform. In addition, it empowers product teams to create and manage dynamic in-product experiences. Cons of UserGuiding?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

DECEMBER 10, 2023

Pendo for product analytics Pendo has no shortage of product analytics capabilities as both native features and third-party integrations. You’ll even be able to access the most important metrics like MAUs and feature use from the home dashboard itself. Data Lag : Pendo’s analytics dashboards only update once per hour.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 20, 2024

Certain features like product areas, data explorer, product engagement score, and resource centers are locked to the Starter plan or higher. Chameleon is a product adoption platform. In addition, it empowers product teams to create and manage dynamic in-product experiences. Chameleon is a product adoption platform.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

DECEMBER 15, 2023

Pendo for SaaS analytics Pendo has no shortage of product analytics capabilities as both native features and third-party integrations. You’ll even be able to access the most important metrics like MAUs and feature use from the home dashboard itself. Data Lag : Pendo’s analytics dashboards only update once per hour.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

DECEMBER 10, 2023

Pendo for product analytics Pendo has no shortage of product analytics capabilities as both native features and third-party integrations. You’ll even be able to access the most important metrics like MAUs and feature use from the home dashboard itself. Data Lag : Pendo’s analytics dashboards only update once per hour.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 12, 2024

LouAssist is an attractive product adoption platform with versatile in-app experiences and a freemium option to boot, yet its limitations in certain use cases may prompt you to look elsewhere: Product Analytics : LouAssist doesn’t have any product usage analytics capabilities. Chameleon is a product adoption platform.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 27, 2023

With Userpilot you can collect and analyze user feedback in-app, back it up with product usage data , and act on the insights with in-app guidance. Customer feedback is the information they give you about your product and their experience with your brand. NPS dashboard in Userpilot. What is customer feedback?

Feedback Software 64

Feedback Software User Testing Customer Feedback Analytic Tools 64

Userpilot

FEBRUARY 28, 2023

They tell you how attached your users are to the brand and would recommend it to their friends/colleagues. Whenever users would like to share their opinions, request a feature or report a bug, they can do it via a feedback widget located in your resource center or in a visible place on your product dashboard.

User Testing 75

User Testing Customer Feedback Feedback Software Product Research 75

Userpilot

JANUARY 20, 2024

Unfortunately, HelpHero does not offer survey analytics, so if you are looking for a tool that lets you create in-app surveys , trigger them using advanced configuration, and analyze responses on an individual or segment-specific level with detailed dashboards, use tools like Userpilot. What are the pros and cons of HelpHero?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

MAY 12, 2024

Certain features like product areas, data explorer, product engagement score, and resource centers are locked to the Starter plan or higher. Chameleon is a product adoption platform. In addition, it empowers product teams to create and manage dynamic in-product experiences. Chameleon is a product adoption platform.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

SEPTEMBER 4, 2023

Customer journey optimization refers to the strategic process of analyzing and enhancing a customer’s entire experience with a brand. The goal is to meet and exceed customer expectations at every stage, from initial brand awareness to advocacy and loyalty. When implemented effectively, it transforms businesses.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Userpilot

DECEMBER 10, 2023

Pendo for SaaS analytics Pendo has no shortage of product analytics capabilities as both native features and third-party integrations. You’ll even be able to access the most important metrics like MAUs and feature use from the home dashboard itself. Data Lag : Pendo’s analytics dashboards only update once per hour.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

MAY 12, 2024

TL;DR Chameleon is a product adoption platform. It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth. In addition, it empowers product teams to create and manage dynamic in-product experiences. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JANUARY 20, 2024

From a vast spectrum of capabilities to elegantly crafted UI elements that cater to any walkthrough, regardless of its level of customization, Userlane stands out as a robust platform to bolster user engagement and product familiarization. If you have an eye for aesthetic and unique branding elements might find the platform limiting.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

JANUARY 20, 2024

From a vast spectrum of capabilities to elegantly crafted UI elements that cater to any walkthrough, regardless of its level of customization, Userlane stands out as a robust platform to bolster user engagement and product familiarization. If you have an eye for aesthetic and unique branding elements might find the platform limiting.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

JANUARY 20, 2024

From a vast spectrum of capabilities to elegantly crafted UI elements that cater to any walkthrough, regardless of its level of customization, Userlane stands out as a robust platform to bolster user engagement and product familiarization. If you have an eye for aesthetic and unique branding elements might find the platform limiting.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 17, 2024

From a vast spectrum of capabilities to elegantly crafted UI elements that cater to any walkthrough, regardless of its level of customization, Userlane stands out as a robust platform to bolster user engagement and product familiarization. If you have an eye for aesthetic and unique branding elements might find the platform limiting.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JUNE 20, 2023

Product idea validation is essential to avoid spending too many resources on a product that fails because nobody needs it. First, you need to clearly define the product goals, the problems it solves, and its alignment with the organization’s business goals. Some questions to answer include: What is the product?

User Testing 76

User Testing Product Research Feedback Software Customer Feedback 76

Userpilot

JANUARY 20, 2024

Engaging Walkthroughs : Create interactive walkthroughs tailored to specific user segments, making onboarding a breeze and driving product adoption. In-App Help : HelpHero enables you to build a resource center with self-service support, which can be customized to match your branding. You can track clicks , hovers, or user inputs.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

JANUARY 20, 2024

Engaging Walkthroughs : Create interactive walkthroughs tailored to specific user segments, making onboarding a breeze and driving product adoption. In-App Help : HelpHero enables you to build a resource center with self-service support, which can be customized to match your branding. You can track clicks , hovers, or user inputs.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

JANUARY 17, 2024

Engaging Walkthroughs : Create interactive walkthroughs tailored to specific user segments, making onboarding a breeze and driving product adoption. In-App Help : HelpHero enables you to build a resource center with self-service support, which can be customized to match your branding. You can track clicks , hovers, or user inputs.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MAY 31, 2021

You may not hear of pre-onboarding responsibilities in a Product Marketing Manager role at all because most SaaS companies assume that onboarding only starts when a user signs up. In fact: onboarding begins from the moment a prospect first interacts with your brand. It has many names, product positioning, branding, USP.

Analytic Tools 70

Analytic Tools Onboarding KPIs Research Software Product Marketing 70

Userpilot

SEPTEMBER 18, 2024

Referral During this stage, your existing users turn into loyal brand advocates. They’re so satisfied with your product that they start recommending it to others, helping you bring the customer acquisition cost (CAC) down. Ongoing analysis can help you keep an eye on feature and product usage trends.

Onboarding KPIs 83

Onboarding KPIs Framework Data Visualization Analytic Tools 83

Mixpanel

OCTOBER 6, 2022

There are product goals and marketing goals. After eight years (and with gratitude for the stellar product leads I’ve worked with), I’d like to share a handful of key learnings and collaboration points that made our product, brand, and teams sing. You’ve got to bridge Marketing and Product.

Data Visualization 59

Data Visualization Onboarding KPIs Marketing Analytic Tools 59

Userpilot

OCTOBER 31, 2022

Another important aspect for product managers to consider is customer loyalty. With Userpilot you can quickly create, customize and launch NPS surveys that fit the look and feel of your brand. The more data, the better your product decisions. Target user segments. Growth insights. Engagement layer.

Analytic Tools 81

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 81