Userpilot

MAY 20, 2024

The customer sentiment score can help you tell how well-perceived your brand is. TL;DR Customer sentiment refers to customers’ emotions and attitudes towards your brand, providing insights into their satisfaction levels. You’ll need a platform to do this. But how can you measure and improve it?

Data Visualization 83

Data Visualization Feedback Software Customer Feedback Customer Experience 83

Userpilot

AUGUST 30, 2024

Uses humor to highlight the users’ pain points and position Userpilot as a no-code solution to track in-app user behavior. Demonstrates the value of its SEO tool through guides and educational content that directly addresses user problems. Then, the product person is presented with Userpilot as the solution to their problems.

Feedback Software 80

Feedback Software Analytic Tools Research Software Advertising 80

Userpilot

AUGUST 28, 2024

TL;DR A customer advocate is a professional who represents the customer’s interests within a company, ensuring their needs and feedback are addressed to improve products and services. Looking into tools for customer advocates? One of the biggest factors influencing your salary is your experience level.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MARCH 25, 2024

We also show you a few good product tour software tools. Userpilot is a product growth platform with analytics, feedback, and user engagement features, which make it a perfect tool for creating product tours. Adoption is the stage when users start using the product as the go-to solution to their problems.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

SEPTEMBER 22, 2021

Because it helps you understand how customers are interacting with your brand across all departments and stages of the user journey. To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. What are engagement tools?

Analytic Tools 83

Analytic Tools Feedback Software Data Visualization Reporting Tools 83

Userpilot

JANUARY 16, 2024

Building an effective review funnel that converts is pretty straightforward, but brands can get lost on its value. This article discusses how you can build the perfect review funnel that influences product growth and attracts a consistent stream of positive online reviews on your website or third-party platforms.

Feedback Software 91

Feedback Software Analytic Tools Data Visualization Systems Review 91

Userpilot

JULY 29, 2024

A thorough competitive analysis report includes an executive summary, company overview, product/service analysis, marketing/sales analysis, SWOT analysis, and conclusions/recommendations. Use user research tools such as surveys , interviews, focus groups, SimilarWeb, SEMrush, Ahrefs, and Crayon for competitor insights.

Data Visualization 87

Data Visualization Research Software Reporting Tools Feedback Software 87

Userpilot

APRIL 7, 2023

This post will take you through the 5 types of B2B insights, discuss the methods of collecting them, and show you the best tools for analyzing customer sentiment. Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Research Software 80

Userpilot

MAY 30, 2024

Looking to track and improve customer sentiment for your brand? TL;DR Customer sentiment is the overall feeling your customers have about your brand. How to conduct customer sentiment analytics: Get equipped with the right customer sentiment analysis tools. Improve your service interactions. Ready to begin?

Analytic Tools 82

Analytic Tools Feedback Software Data Visualization Research Software 82

Mixpanel

OCTOBER 15, 2021

Healthcare brands that practice A/B testing and personalization are 5x more likely to report faster growth than those that do not, according to a study by the A/B testing and personalization platform Kameleoon and Forrester Research. Our investments in analytics and optimization solutions are being put to good use.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Healthcare 59

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

Research Software 125

Research Software Feedback Software Reporting Tools Data Visualization 125

UX Studio

JUNE 30, 2023

A website that reflects their brand and meets the expectations of their target audience is just an example. We deliver impactful, user-friend, and unique solutions for ambitious ideas. They’re building websites, brands, and digital transformation platforms that deliver results and revenue.

Research Software 61

Research Software Feedback Software Analytic Tools Reporting Tools 61

Reveal

NOVEMBER 1, 2023

While data visualizations have become essential, not all standard visualizations cater to specialized reporting needs. Enter DIY Custom Visualizations, a transformative feature we’re thrilled to introduce on our platform. Dive in to discover its unmatched benefits and how you can craft unique reports effortlessly.

Data Visualization 98

Data Visualization Customer Feedback Analytic Tools Reporting Tools 98

The Accidental Product Manager

DECEMBER 18, 2017

Dashboard screens are nice to look at but hard to make correctly Image Credit: Andrea. If you’ve had a chance to jump into a new car lately, undoubtedly your attention has been drawn to the dashboard screen that just about every car has nowadays. The Problems With Dashboard Screens.

Dashboard 56

Dashboard Reporting Tools Product Manager Product Management 56

Userpilot

MAY 20, 2024

Create comprehensive self-service resources to enable users to solve problems independently. Foster an online brand community to increase loyalty and create competitive advantages. Create a customer retention analytics dashboard to measure success across key metrics. The solution? To make the navigation more intuitive.

Data Visualization 91

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 91

Userpilot

JUNE 8, 2021

Finding the right collection of product management software isn’t easy, especially with hundreds of products available in the market. Today we’re going to help you narrow down your options by compiling a list of the 15 best product management software you can include in your product stack! What Software Does a Product Manager Need?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

OCTOBER 27, 2021

Choosing a digital adoption platform (DAP) can be tricky. Should you go with big names like WalkMe or Whatfix ? WalkMe and Whatfix are both digital adoption platforms that let you create customizable product walkthroughs and analyze product usage data. Whatfix is easier to implement, maintain, and integrate with other tools.

Analytic Tools 91

Analytic Tools Feedback Software Data Visualization Reporting Tools 91

NextBigWhat

DECEMBER 25, 2020

Product roadmap tools enable companies to manage their products, evaluate their life cycles as well as communicate the product’s goals and progress to their team members and management. Here is the list of top 10 product roadmap tools, curated for you. Cardboard is a wonderful solution suitable for businesses of all kinds.

Feedback Software 52

Feedback Software Data Visualization Reporting Tools Roadmap 52

Reveal

SEPTEMBER 12, 2023

DIY Custom Visualizations with Reveal With this innovative addition to our platform, you can now control the chart types available within your dashboards. This seamless and intuitive experience allows you to filter your entire dashboard on the fly, revolutionizing the way you interact with your data.

Data Visualization 102

Data Visualization Analytic Tools Reporting Tools Feedback Software 102

Userpilot

MAY 3, 2023

A multi-faceted tool, Intercom hopes its latest addition will help product managers better collect customer feedback and capture customer insights that drive results. TL;DR Intercom is a robust tool for solving a variety of customer-related problems, from customer support to onboarding and engagement. How they work. Intercom survey.

Data Visualization 70

Data Visualization Product Research Software Review Feedback Software 70

Userpilot

MAY 14, 2023

The best solution is to ask them directly. TL;DR Customer feedback is any information gathered about the customer experience with your product or service. Check review platforms like Product Hunt and G2 to get direct feedback without asking customers. The feedback data helps them improve customer service.

Feedback Software 81

Feedback Software User Testing Customer Feedback Analytic Tools 81

Userpilot

JULY 1, 2024

Primary and secondary research methods are key to effective market research, with primary research involving direct data collection from the target audience, and secondary research focusing on existing data sources like trend reports and market statistics. Market research uses primary market research as an essential tool.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Userpilot

JULY 2, 2024

Monitor with a churn prevention dashboard to improve retention. Increase customer satisfaction and loyalty : Using data to understand and meet your customers’ needs makes them happier and more likely to stick with your brand. Feature heatmaps are an effective tool for this purpose. Viewing product usage with Userpilot.

Data Visualization 92

Data Visualization Analytic Tools Customer Experience Customer Feedback 92

Amplitude

MAY 6, 2020

Product Intelligence software helps teams use their customer data to build great product experiences. We are also more connected—tablets, watches, phones, work laptops, TVs, bikes, consoles, and cars to name a few. All while enabling self-service across lots of teams. Today, we—the product-using public—have more choices.

Data Visualization 140

Data Visualization Reporting Tools Analytic Tools User Testing 140

Userpilot

MAY 30, 2024

Without the Aha moment, users are unlikely to activate the product or feature and adopt it as a solution to their problems. They are a powerful tool capitalizing on strong psychological drives. In the survey, ask a multiple-choice question like ‘At which point did you first witness the value of our tool?’

Onboarding KPIs 83

Onboarding KPIs Data Visualization Analytic Tools User Testing 83

Userpilot

MARCH 29, 2024

Repair tips for top-of-the-funnel leaks: Identify your best marketing channels with web analytics tools. Use social proof to build brand authority. Offer self-service support with a resource center. Run landing page tests to improve marketing funnel conversion. Use lead scoring to identify high-quality leads. Userpilot can help.

Data Visualization 88

Data Visualization User Testing Analytic Tools Feedback Software 88

Userpilot

MARCH 23, 2023

Marketing teams may look at Google Analytics while your sales team will likely check their CRM platform. Closed-loop analytics data help you align your platform’s messaging and marketing campaigns with the customers you reach out to or traffic that comes into your website. Userpilot ’s in-app analytics dashboard.

Analytic Tools 83

Analytic Tools Data Visualization Customer Experience Reporting Tools 83

Userpilot

APRIL 25, 2024

Primary market research gathers specific data directly from the target audience using tools like surveys and focus groups, while secondary market research utilizes existing data from various sources to provide broader market insights. Market research uses primary market research as an essential tool. What is primary market research?

Research Software 52

Research Software User Testing Market Research Data Visualization 52

Userpilot

JUNE 10, 2022

Here’s how to manage product feature requests: gather all feedback from your various channels in one platform. Here’s how to manage product feature requests: gather all feedback from your various channels in one platform. The best feature request management tools for SaaS are Userpilot and Trello. Brand new feature requests.

Feedback Software 52

Feedback Software Analytic Tools Product Research Data Visualization 52

Userpilot

FEBRUARY 22, 2024

Provide great customer service to improve customer experience and make your products stand out. Its goal is to ensure customers are satisfied with a company's products and services, become repeat buyers, and not switch to a competitor. Personalize the experiences of your new customers to accelerate their time to value.

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

Userpilot

SEPTEMBER 30, 2022

It’s the sum of a customer’s digital interactions with your brand. Good digital CX is important for businesses because it increases customer satisfaction , drives retention and brand loyalty , and sparks growth through word-of-mouth marketing. Make digital CX a priority right until the very end – when customers churn.

Customer Experience 73

Customer Experience User Testing Data Visualization Feedback Software 73

Userpilot

JULY 23, 2024

Thanks to the abundance of tools out there, marketing has never been easier. In this article, we examine some tools that can help your SaaS team to drive product growth. We will also consider valuable examples of tools that can inspire your process. Still, you may be unsure where to begin. Examples include SEMrush and Moz.

Analytic Tools 80

Analytic Tools Research Software Data Visualization Reporting Tools 80

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. However, it’s not easy to pick a tool among the many suitable options in the market. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. ChurnZero.

Analytic Tools 94

Analytic Tools Research Software Feedback Software Reporting Tools 94

Userpilot

JUNE 4, 2021

Important Note: WalkMe, Userlane, and Whatfix are suitable for the employee onboarding use case when you’re onboarding with a third-party tool like Salesforce and Workday. Because we have several years of expertise in user onboarding, product adoption, and UI/UX design, we’ve used all the tools from this list.

Feedback Software 59

Feedback Software Analytic Tools User Testing Customer Feedback 59

Userpilot

MAY 31, 2023

Survey data analysis is a powerful tool that allows you to delve deep into your user base's thoughts, opinions, and sentiments. This article will delve into the ins and outs of survey data analysis and the best methods and tools for it. Quantitative data is numerical data or information you can easily measure for analysis.

Data Visualization 77

Data Visualization Feedback Software Customer Feedback User Testing 77

Userpilot

MARCH 25, 2022

Truth be told, there are many options to gauge customer satisfaction — in-app surveys, email surveys, phone calls, you name it. In-app survey tools show you the analytics side in real-time. Match your brand look and feel. An in-app survey should be a part of your UI — in harmony with the brand look and feel.

Feedback Software 80

Feedback Software Analytic Tools Data Visualization Product Research 80

Amir Rozenberg

AUGUST 5, 2017

Let’s take a look at a handful of examples of mistakes we commonly see with browser testing- and solutions to deal with them. Mobile web is now the most important way for customers to connect with your brand. Mobile web is now the most important way for customers to connect with your brand. Two weeks later, it’s Firefox.

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Weak Development Team User Testing Reporting Tools Data Visualization 67