Userpilot

DECEMBER 13, 2022

A product analytics dashboard helps you visualize user behavior, so you can make informed decisions on how to improve product engagement. In this article, we cover the following: Why you need an analytics dashboard. The types of metrics to track in your dashboard. The most common analytics dashboards in SaaS.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Dashboard 98

Userpilot

JULY 23, 2024

Are you in need of some MarTech stack examples to inspire your own? We will also consider valuable examples of tools that can inspire your process. The best examples are Userpilot , Hotjar , and Google Analytics. Examples include SEMrush and Moz. Examples include Marketo and MailChimp.

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Analytic Tools Research Software Data Visualization Reporting Tools 105

Userpilot

MAY 7, 2024

We handpicked a few of the best SaaS walkthrough examples and explained what made them great. 10 interactive walkthrough examples that guide new users: Rocketbots — Welcome survey and interactive walkthrough. Style it to match your brand. Below are ten interactive walkthrough examples and why they work.

Feedback Software 105

Feedback Software Analytic Tools Reporting Tools Customer Communications 105

Userpilot

FEBRUARY 28, 2023

Wondering how an NPS dashboard can help you track customer loyalty? This is where the NPS dashboard comes in. Let’s see how the dashboard can help you extract insights from NPS responses and improve customer loyalty. What is the NPS dashboard? Why do you need an NPS dashboard?

Data Visualization 98

Data Visualization Dashboard Customer Feedback User Testing 98

Userpilot

JUNE 4, 2024

Looking for a customer behavior analysis example to see how you can extract valuable insights? Once you understand user needs , you can optimize the product experience, for example, by providing in-app guidance. A good example of a SMART goal would be “Increase free trial conversions by 7.3% Book the demo to find out more!

Data Visualization 105

Data Visualization Customer Feedback User Testing Customer Experience 105

Userpilot

OCTOBER 28, 2024

For example, let’s say your team is developing new project management software for small- to medium-sized businesses. For instance, here is how you can personalize an onboarding checklist based on your customers’ JTBDs: ‹ › Onboarding personalization example. Determine user roles to tailor their experiences.

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User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Userpilot

AUGUST 30, 2024

In this article, we’ll explore 7 product advertising examples to inspire you—from video ads and social media marketing to events and blogging. Here are seven of the best advertising campaign examples in SaaS: 1. Creates humorous and viral content on TikTok that resonates with broad audiences, boosting brand awareness.

Feedback Software 105

Feedback Software Analytic Tools Advertising Research Software 105

Userpilot

JULY 29, 2024

This article will help you conduct your own by providing you with a competitive analysis example and some templates. For example, in-app surveys created using Userpilot can help you gather information from customers who have switched from a competitor and why they did so. Microsoft Teams leverages Microsoft's brand.

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Data Visualization Research Software Reporting Tools Feedback Software 111

Userpilot

SEPTEMBER 4, 2024

Examples of vanity metrics include: – Free trial user count : It only shows how many people started a trial, not how many found value in your product. Userpilot is a product growth platform that you can use to collect, visualize, and analyze user behavior data in custom dashboards. Book the demo to learn more!

Data Visualization 105

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 105

Reveal

JANUARY 27, 2025

Latest Update Features: Custom Toolbars: Full control over dashboard menus. Custom Toolbar Options: Full Control Over Menus Developers can now fully customize dashboard and visualization toolbars using the revealView.onMenuOpening event handler. Start building custom, scalable, and on-brand analytics today. visualization title).

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Userpilot

MARCH 29, 2024

Looking for practical customer journey analytics examples to inspire your own strategy? It will also dive into examples that can help you improve your customer journey based on insights into your customer behavior. Track customer behavior with Userpilot’s dashboards. You are in the right place!

Data Visualization 102

Data Visualization Analytic Tools Customer Feedback Customer Experience 102

Alchemer Mobile

MAY 19, 2021

mParticle is the customer data platform for brands leading the CX revolution. Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. Mobile in-app feedback tools & solutions. Apptentive.

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Feedback Software Data Visualization User Testing Customer Feedback 236

Alchemer Mobile

NOVEMBER 10, 2022

mParticle is the customer data platform for brands leading the CX revolution. Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. Mobile in-app feedback tools & solutions. Apptentive.

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Userpilot

JULY 13, 2023

This, in turn, will motivate users to stay with your brand, driving long-term loyalty and retention. We discussed best practices and shared examples from top SaaS companies. And customizes its in-app surveys to the look and feel of the brand. What are some of these best practices, and how can you implement them?

Customer Satisfaction 98

Customer Satisfaction Product Research Feedback Software Customer Feedback 98

Userpilot

OCTOBER 17, 2023

That said, let’s go over what type of data you can collect and explore some customer insights examples you can learn from. Brand mentions to learn about user’s preferences, honest dislikes, and suggestions for improvement. Foster deeper customer relationships to enhance brand loyalty.

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Data Visualization Analytic Tools Research Software Feedback Software 103

Userpilot

SEPTEMBER 15, 2023

In this article, we’ll go over some concept testing examples from some of the best B2B and B2C brands to help you get started with your strategy. How brands use concept testing: Todoist conducted 30-minute interviews with users to validate a new feature. An example UI wireframe survey powered by Userpilot.

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Userpilot

JULY 14, 2024

Demographic segmentation example in Userpilot. Behavioral segmentation example in Userpilot. An example of a needs-based segmentation model could be to divide customers based on their use case. Take an example of a subscription-based streaming service conducting customer segmentation analysis.

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Intercom, Inc.

AUGUST 25, 2020

I just can’t make sense of this dashboard.”. Be sure you’ve clearly understood who’s in dialogue (ex: specific user segments and your in-product brand personality), the parameters of the interaction, and the job they’re cooperating on. One example to get you started: Netflix’s “Who’s watching?” Hey, can you help me a sec?”.

Research Software 290

Research Software User Testing Product Research Customer Experience 290

Alchemer Mobile

JUNE 4, 2019

Apptimize can help brands create powerful audience segments, identify the cause of conversion funnel drop-offs, and test new features. For example, using the Apptentive Apptimize Integration enables you to use Apptentive Surveys to ask customers who have seen a specific variant of a given experiment about their experience.

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Feedback Software Analytic Tools Data Visualization User Testing 240

Userpilot

JULY 22, 2024

Let’s explore the steps to develop a solid positioning statement and some examples of successful brand positioning from other companies. Competitive positioning example of Userpilot and Appcues. But how can you start crafting an effective positioning strategy that appeals to your target audience?

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Research Software Positioning Data Visualization Definition 103

Userpilot

MARCH 9, 2025

For example, 71% of customers now expect far more personalization than before. Examples of qualitative research methods include: Focus groups: Recruit a group of participants to discuss their opinions and feelings about a new product, service, or feature. For example, are you trying to validate a new product idea ?

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Userpilot

JULY 9, 2024

Examples of data analysis scenarios Qualitative data analysis. Examples of data analysis methods Data analysis methods vary depending on the specific insights you need. For example, you can use funnel analysis to understand where drop-offs occur most in your conversion process and deploy data-driven solutions.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 82

Userpilot

JULY 10, 2024

In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement. This helps users know where they stand and allows them to complete predictable interactions, leading to higher brand trust. Add in-app messages via banners. Users can easily close them.

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Customer Experience Data Visualization User Experience Analytic Tools 100

Userpilot

APRIL 30, 2024

It also provides examples of SaaS organizations that have mastered it and explains how Userpilot can help you follow in their footsteps. For example, personalized onboarding reduces time to value. Transparent pricing , for example, based on JTBDs , is one of the characteristics of value-based growth.

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105

Userpilot

APRIL 26, 2023

The best onboarding screens examples have one thing in common – they’re all great doors into the never-ending party that is user onboarding. Leading new user onboarding examples in SaaS include: Grammarly: uses an interactive demo document to show users how to use the product.

Data Visualization 98

Data Visualization Product Research Customer Experience User Testing 98

Userpilot

JANUARY 5, 2023

In this article, we will discuss everything you need to know about NPS follow-up questions, examples, best practices, and how to create one. Some best practices for creating NPS follow-up questions include personalizing the follow-up questions, using branding colors, localizing the question, and adding a “Thank You” page.

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Data Visualization Feedback Software Customer Feedback Customer Experience 97

Userpilot

DECEMBER 22, 2023

A few common examples of microcopy in UX include CTAs, error messages, placeholders, in-app guidance and new feature announcements , and confirmation messages. When writing microcopy for your UI, use a consistent tone of voice and style to create a sense of reliability and professionalism and to reinforce your branding.

Analytic Tools 105

Analytic Tools Feedback Software UX Data Visualization 105

Userpilot

JULY 2, 2024

This article will show seven examples of business analytics to highlight its positive impact. Monitor with a churn prevention dashboard to improve retention. Increase customer satisfaction and loyalty : Using data to understand and meet your customers’ needs makes them happier and more likely to stick with your brand.

Data Visualization 105

Data Visualization Analytic Tools Customer Experience Customer Feedback 105

Userpilot

APRIL 30, 2024

For example, Slack , initially popular in tech industries, expanded its reach to various sectors, including education and non-profits to increase its user base. By converting competitors’ customers, it can quickly increase revenue and brand recognition. HubSpot ’s Customer Service Hub is a good example. You get the drift.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

UX Planet

MARCH 4, 2025

Image by staffingsolutionsenterprises NPS survey example byLoom. NPS survey dashboard in UsrGuiding tool. As a result, the team will use tricks to pressure customers to give high scoresfor example, by sending an NPS survey only to customers who will likely give a rating (i.e., Meet our brand new design.

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Data Visualization UX User Testing Customer Experience 74

Userpilot

JUNE 11, 2024

We’ve selected 10 interactive walkthrough examples to get your creative juices rolling! For each example, we covered: The strategy used. Here are 10 product walkthrough examples to inspire your own: Rocketbots uses a personalized welcome page and checklists to guide users. What made the walkthrough great. Key takeaways for you.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 104

Userpilot

MAY 30, 2024

In this article, we’ll explore the steps to establish an effective feedback loop and provide real-world examples. When customers see their feedback acted upon, they develop a connection with the brand that fosters a sense of customer loyalty and trust. Customer support ticket example.

Product Research 104

Product Research Feedback Loop Feedback Software User Testing 104

Userpilot

APRIL 14, 2023

So let’s explore the best practices for creating welcome surveys and provide examples of how they can help improve user sentiment. TL;DR Welcome surveys are sent to brand-new users after they signup for your product or service. So why not try a demo to see how quickly you can gather feedback from brand-new customers?

Feedback Software 98

Feedback Software Product Research Customer Experience Data Visualization 98

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. Five funnel examples to extract actionable insights: Marketing and sales funnel. Example of a user journey map. Here’s an example of how pairing with other reports gives you better insights. Activation funnel.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

SEPTEMBER 21, 2023

Looking for user behavior analytics examples to get your inspirations rolling? In this article, we broke down different examples and how to implement them for your product. This results in a more satisfying customer experience, leading to higher overall satisfaction and loyalty to your brand. You’re in the right place.

Data Visualization 105

Data Visualization Analytic Tools User Testing Customer Feedback 105

Userpilot

MARCH 27, 2023

In this article, we’ll dive into the different types of NPS surveys, the best timing for each, and provide examples to help you receive healthy response rates. Customizing NPS survey designs to match the brand design and blend well with the product’s UI. Example of an NPS survey.

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Product Research Feedback Software Customer Experience Data Visualization 98

Intercom, Inc.

JULY 6, 2021

Additionally, returning customers are more likely to purchase from you if their initial experience with your brand – including your support – was positive, which further boosts support ROI. For example, a Customer Champion in India could post on local job boards, lending more credibility to a brand not yet well known in India.

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