UX Planet

FEBRUARY 6, 2025

The routine nature of digital banking, including boring interface design, complex language, confusing navigation, hidden fees and formal attitude, can feel tedious and uninspiring, further reducing the desire for meaningful interactions with financial brands. Wheres the brand identity?

Banking 79

Banking Data Visualization Feedback Software Customer Experience 79

Mind the Product

SEPTEMBER 25, 2017

Five years ago, including embedded analytics in an application was a powerful way for product teams to differentiate their applications, reduce customer churn, and charge more for their products. and in terms of branding (do the analytics look and feel like the rest of your application?). Conclusion.

Embedded Analytics 127

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 127

Userpilot

APRIL 17, 2024

Google Trends helps businesses differentiate products in crowded markets by identifying evolving consumer interests and regional search behaviors. Google Analytics 4 offers advanced tools for understanding cross-platform customer behavior, aiding product differentiation and tailored offerings in a competitive market.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Intercom, Inc.

FEBRUARY 17, 2022

Mojo, he says, can be a valuable differentiator in your marketing, and that, in this day and age, is something very much worth fighting for. In this episode, we sat down with Doug to chat about embracing the mojo and creating a brand strategy that connects with the audience and stands out from the crowd. We know brands with mojo.

Marketing 209

Marketing B2B Branding Data Visualization 209

Amplitude

MAY 6, 2020

So naturally this is where companies are trying to compete and earn our loyalty: by offering differentiated experiences across our connected (and offline) lives, and by using data to better understand our complex relationships with the products we love. They submit a ticket , wait, and get a report or dashboard back.

Data Visualization 140

Data Visualization Reporting Tools Analytic Tools User Testing 140

Reveal

JULY 19, 2022

Benefits of using white label analytics Why white label dashboards are important? A major feature that falls within embedded analytics is the ability to white label a vendor’s data visualization and analytics software to match the branding in your current application. Table of contents: What is white labeling software?

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52

Intercom, Inc.

NOVEMBER 7, 2018

“Fragmented handoffs at any point of the customer experience can seriously dampen a customer’s trust in your brand” So how can your growth stack facilitate seamless handoffs? In a crowded marketplace, a relentless commitment to the customer’s experience can be your strongest differentiation.

Technical Review 161

Technical Review Data Visualization Research Software Customer Experience 161

The Product Coalition

DECEMBER 28, 2022

Explore here to differentiate between web vs mobile development for projects. Sometimes, cross-platform development may not even be the best option for software projects including streaming, graphs, and dashboards. New software development: custom software development of brand-new projects.

Research Software 145

Research Software Web Developers Web Development Development 145

Userpilot

MAY 20, 2024

The customer sentiment score can help you tell how well-perceived your brand is. TL;DR Customer sentiment refers to customers’ emotions and attitudes towards your brand, providing insights into their satisfaction levels. Customer sentiment refers to customers’ emotions and attitudes towards your brand, product, or service.

Data Visualization 105

Data Visualization Feedback Software Customer Feedback Customer Experience 105

Intercom, Inc.

JUNE 14, 2022

With a CRM system, a single centralized repository contains all information on customers’ and prospective customers’ order histories, their service queries, and their positions in the sales cycle, displayed on user-friendly dashboards. What is customer relationship marketing? . This process is called customer relationship marketing.

Reporting Tools 118

Reporting Tools Feedback Software User Testing Data Visualization 118

Userpilot

AUGUST 30, 2024

Monitor and analyze customer activity on social platforms to gain unsolicited feedback and understand brand perception. Awareness insights : Information that assesses how effectively marketing campaigns are raising brand or product awareness among the target audience. An NPS dashboard in Userpilot. Your brand perception.

Data Visualization 105

Data Visualization Customer Feedback User Testing Analytic Tools 105

Userpilot

JULY 29, 2024

Whiteboard template includes mission, pricing, features, strengths, weaknesses, and differentiators , helping teams visually map and compare competitors. Microsoft Teams leverages Microsoft's brand. Monday targets various industries, offering customizable dashboards and visual project boards with tiered pricing.

Data Visualization 111

Data Visualization Research Software Reporting Tools Feedback Software 111

Userpilot

JULY 22, 2024

Let’s explore the steps to develop a solid positioning statement and some examples of successful brand positioning from other companies. Key elements include definition, target audience, key benefit, category, competitive advantage, and differentiation. Differentiation : The one thing that makes your product unique.

Research Software 103

Research Software Positioning Data Visualization Definition 103

Intercom, Inc.

NOVEMBER 30, 2022

But if I ask you to explain what are the most specific pieces of your business that are really healthy and growing, end to end, from brand to demand, from demand to conversion, to usage and satisfaction to retention and expansion, would you be able to answer? If their value isn’t differentiated (i.e. I’ll talk through them.

Engineering 151

Engineering Research Software Onboarding KPIs Customer Experience 151

Userpilot

FEBRUARY 28, 2024

The benefits of using Pendo Engage include its custom themes, flexible dashboards , multi-platform analytics, 50+ integrations, and the fact that you don't need to write any code to utilize its features. Flexible dashboards. Pendo has a wide array of dashboard widgets that you can add to your homepage. Source: Pendo.

Data Visualization 105

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 105

Userpilot

FEBRUARY 25, 2024

It also enhances customer experience and boosts customer satisfaction , which are priceless for reducing churn and building brand loyalty. Reducing friction fosters product and brand loyalty. Features & Events Dashboard in Userpilot. Reducing friction helps increase product adoption and improve free-to-paid conversion rates.

Data Visualization 104

Data Visualization Analytic Tools Research Software User Friction 104

Intercom, Inc.

JANUARY 20, 2022

If you’re short on time, here are a few quick takeaways: A company’s differentiator, or the reason their customers choose them over others, only lasts as long as their ability to improve faster than others can copy. ” Paul: I don’t have a dashboard, but Darragh and I will look at key things, for sure.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Userpilot

SEPTEMBER 4, 2023

Customer journey optimization refers to the strategic process of analyzing and enhancing a customer's entire experience with a brand. The goal is to meet and exceed customer expectations at every stage, from initial brand awareness to advocacy and loyalty. When implemented effectively, it transforms businesses.

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

Intercom, Inc.

SEPTEMBER 7, 2022

It’s no secret that customer experience is the key differentiator for online customers today. The latest updates to our Surveys feature include: Brand new data visualization – allowing customers to see their NPS score trend over time. So without further ado, let’s dive into what we’ve built for you over the past month.

Data Visualization 118

Data Visualization Embedded Analytics Customer Experience Product Research 118

Userpilot

SEPTEMBER 4, 2023

It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. The four actions open up new value-cost frontiers by helping companies disentangle the trade-off between differentiation and low cost. Imitation is difficult due to new capabilities and branding. Entirely new markets can be born.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

Userpilot

APRIL 30, 2024

Product advocacy : When users see their feedback implemented, they feel more connected to the product and brand. How do you differentiate between valuable feedback and noise? Analyze performance with visual dashboards : View key metrics like survey completion rate and average completion time. Userpilot NPS dashboard.

User Testing 104

User Testing Customer Feedback Feedback Software Data Visualization 104

Userpilot

AUGUST 29, 2021

Using Amplitude’s dashboards, you can get a bird’s eye view of all your relevant charts. Amplitude is a Digital Optimization System used by the most highly valued brands and disruptive teams to better understand and personalize their digital products in order to maximize the business value of their product innovation. Email reports.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 98

Userpilot

JULY 20, 2023

The pricing differentiation is based on the number of Monthly Active Users (MAUs) your company has. Zendesk dashboard. Freshdesk dashboard. Main features Branded help center. Includes service-level agreements (SLAs) and real-time dashboards. Main features A branded knowledge base that’s accessible on any device.

Embedded Analytics 98

Embedded Analytics Reporting Tools Data Visualization Analytic Tools 98

Userpilot

JANUARY 16, 2023

Our platform automatically calculates the results—a glance at the dashboard will show you the percentage of promoters, passives, and detractors. Userpilot’s NPS dashboard. You can customize the resource center to suit your brand and also add as many elements as you want—videos, help docs, chat, etc. Mixpanel dashboard.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Software Review 105

Indicative

OCTOBER 8, 2020

To overcome barriers to success in the industry, teams within gaming companies need to look beyond the immediate moment — to work smarter, not harder , to uncover timeless stories that build brand equity while contributing to valuable growth metrics. The Mobile Narrative.

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Userpilot

OCTOBER 27, 2021

WalkMe dashboard – Source: WalkMe. Set up basic contextual onboarding to differentiate user experience. Whatfix Dashboard – Source: Whatfix. Here’s a rundown of some of the most important differentiating factors: Implementation. Whatfix analytics dashboard. Userpilot onboarding checklist.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

JULY 6, 2023

Design surveys to match your brand aesthetics. The pricing differentiation is based on the number of Monthly Active Users (MAUs) your company has. Customize your surveys to match your brand colors. 50/mo for 1,000 responses per month (and remove Typeform branding). $83/mo Alchemer dashboard. Typeform pricing. #4

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98

Intercom, Inc.

OCTOBER 3, 2019

Dee: Do you find a need to tailor this or make a differentiation between different sectors or businesses, or is it something that there’s almost a formula that you apply? And by welcome email, I don’t mean, “Here’s your account information, your login and the link to your dashboard.” Val: Well, a welcome email.

Onboarding KPIs 143

Onboarding KPIs Research Software Customer Experience Dashboard 143

Userpilot

AUGUST 18, 2022

Add elements that spark positive emotions that build a stronger connection between your brand and your customers. Meet customer expectations by being consistent with branding across the entire product experience. Let’s take a look at the current popular CX trends in SaaS and get inspired by examples of popular brands.

Feedback Software 98

Feedback Software Data Visualization Embedded Analytics User Testing 98

Userpilot

SEPTEMBER 23, 2022

Since an excellent UI design leads to improved customer satisfaction , more and more customers will become brand advocates , sharing their positive experiences with their peers. For example, Asana has prioritized brand consistency across its in-app communication. Example of brand consistency in Asana with purple tooltips.

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

Userpilot

APRIL 30, 2024

By prioritizing customer value over short-term gains, you can enhance your brand reputation. Three to four pricing tiers or JTBD -based plans differentiated by features and value will do. This strengthens their loyalty to your brand. This helps acquire new customers and attracts talent to further drive product innovation.

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105

Userpilot

MAY 8, 2024

It gives the product a competitive advantage, improves brand reputation, and propels revenue growth. Additionally, by effectively meeting customer needs, companies can differentiate themselves in a competitive market, enhance their brand reputation, and ultimately increase revenue. Brand24 dashboard.

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

Reveal

OCTOBER 14, 2021

Modern embedded analytics platforms support a full stack of integrated analytic functions — from reporting and dashboards to self-service analytics, alerts, collaboration, data preparation, and machine learning on a unified, scalable architecture with common administrative and management functions. Why Businesses Need Modern Analytics Stack?

Analytic Tools 80

Analytic Tools Data Visualization Research Software Reporting Tools 80

Amir Rozenberg

FEBRUARY 21, 2018

In the age of Agile and Digital Transformation strategies, every brand is looking to set themselves apart. In order to excel strategically in the implementation of your digital transformation you need to be offering services to end users on their terms, on their devices, at their convenience, streamlining and differentiating features.

User Testing 72

User Testing Agile Product Research Data Visualization 72

Userpilot

JANUARY 30, 2023

Becoming aware of the product's existence through branding and marketing campaigns. Here are real-life product adoption examples from successful companies for each stage: Using social media ads to expand brand awareness, like Slack. Becoming aware of the product's existence through branding and marketing. Evaluation.

User Testing 98

User Testing Feedback Software Research Software Onboarding KPIs 98

Usersnap

JULY 1, 2019

And Hubspot says “The best way to define customer experience is as the impression you leave with your customer, resulting in how they think of your brand, across every stage of the customer journey.” . Customer experience stretches from the discovery of your brand, browsing of your website, to making a purchase and using the product.

Data Visualization 75

Data Visualization User Testing Customer Experience Product Research 75

Userpilot

SEPTEMBER 30, 2022

It’s the sum of a customer’s digital interactions with your brand. Good digital CX is important for businesses because it increases customer satisfaction , drives retention and brand loyalty , and sparks growth through word-of-mouth marketing. What is digital customer experience? Why is digital CX important for business?

Customer Experience 98

Customer Experience User Testing Data Visualization Feedback Software 98