Alchemer Mobile

NOVEMBER 10, 2022

mParticle is the customer data platform for brands leading the CX revolution. Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. Mobile in-app feedback tools & solutions. Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Alchemer Mobile

MAY 19, 2021

mParticle is the customer data platform for brands leading the CX revolution. Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. Mobile in-app feedback tools & solutions. Apptentive.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Intercom, Inc.

AUGUST 12, 2020

That painful choice ends today as we unveil an array of new features that range from advanced ticketing workflows to new Inbox views, from beefed-up Reporting dashboards to sophisticated asynchronous support. Meet our brand new side navigation. More powerful Inbox. Reporting upgrades. But wait, there’s more.

Data Visualization 249

Data Visualization Reporting Tools Customer Experience Customer Feedback 249

Intercom, Inc.

JULY 6, 2021

Additionally, returning customers are more likely to purchase from you if their initial experience with your brand – including your support – was positive, which further boosts support ROI. For example, a Customer Champion in India could post on local job boards, lending more credibility to a brand not yet well known in India.

Customer Experience 232

Customer Experience Data Visualization User Testing Customer Feedback 232

The Product Coalition

DECEMBER 23, 2021

If the process of organizing, planning, and controlling finances is smooth and swift, users will probably turn into the brand advocates. Inefficient dashboard configuration Traders often leverage dashboards to monitor data from personal accounts, control transactions and contracts, follow the latest currency market trends and shifts.

Weak Development Team 168

Weak Development Team UX User Testing Technical Review 168

Alchemer Mobile

JUNE 4, 2019

Apptimize can help brands create powerful audience segments, identify the cause of conversion funnel drop-offs, and test new features. Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive.

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

Alchemer Mobile

FEBRUARY 2, 2021

For a consistent brand image, all of your marketing activities should communicate and reinforce this one statement. DESIGN A DASHBOARD FOR RECORDING AND ANALYZING YOUR METRICS AND KPIS. This performance dashboard lays out all of your metrics in one place to keep you both goal-oriented and accountable to your success metrics.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Intercom, Inc.

AUGUST 25, 2020

I just can’t make sense of this dashboard.”. Be sure you’ve clearly understood who’s in dialogue (ex: specific user segments and your in-product brand personality), the parameters of the interaction, and the job they’re cooperating on. We all know what a conversation between two people sounds like. Hey, can you help me a sec?”.

Research Software 290

Research Software User Testing Product Research Customer Experience 290

Userpilot

OCTOBER 19, 2024

Plus, the ability to create custom NPS dashboards allow you to analyze the results easily without writing a line of code. Qualaroo is a powerful in-context survey tool designed to help you gather feedback directly from users as they interact with your brand on any channel. Send surveys across different devices.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Research Software 105

Userpilot

MARCH 25, 2024

TL;DR User sentiment is the feeling a person has about your brand, product, or service quality. Brand24 – best for brand sentiment analysis. User sentiment, also known as customer sentiment, refers to how users feel about a product, service, brand, or even an industry. Sentiment Analysis Examples.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Alchemer Mobile

NOVEMBER 13, 2024

Surveys provide a range of insights, from quick feedback after a purchase to in-depth assessments of brand loyalty. They are also inclined to recommend the brand to others. In marketing, they can gauge brand awareness, assess advertising effectiveness, or understand customer preferences.

Customer Satisfaction 211

Customer Satisfaction Product Research Data Visualization Customer Feedback 211

Intercom, Inc.

FEBRUARY 17, 2022

In this episode, we sat down with Doug to chat about embracing the mojo and creating a brand strategy that connects with the audience and stands out from the crowd. Here are a few key takeaways: You can usually discover the brand’s voice by talking to the passionate, excited, hard-working employees in your company. Short on time?

Marketing 209

Marketing B2B Branding Data Visualization 209

Intercom, Inc.

DECEMBER 10, 2021

Monitor your most important metrics in one place with our new real-time dashboard. Home furnishing brand Living Spaces uses Intercom to handle 8,000 weekly conversations and maintain a first-response time of under one minute. How support leaders can empower their teams to satisfy, delight, and retain customers.

Data Visualization 195

Data Visualization User Testing Reporting Tools Customer Experience 195

Userpilot

MAY 13, 2024

When it comes to marketing analytics, the following features are useful: Dashboards – You can create custom analytics dashboards using templates or build them from scratch. These dashboards let you monitor and visualize core metrics , such as user activity, engagement, sentiment, and conversion rates.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

JULY 10, 2024

It can help retain customers and gain loyal brand advocates. HubSpot lets you handle the entire customer journey , right from the moment a prospect gets in touch with your brand to the retention stage. Event dashboard in Userpilot. Dashboards in Userpilot. Here’s all you must know.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Alchemer Mobile

NOVEMBER 22, 2024

Pain Point #4: Lack of customization Generic, one-size-fits-all feedback interfaces can damage brand consistency and reduce response rates. Your customers expect a seamless, branded experience across all touchpoints. With Alchemer, you can customize every touchpoint to match your brand identity.

Feedback Software 130

Feedback Software User Testing Research Software Customer Feedback 130

Alchemer Mobile

MAY 7, 2020

Apptimize, An Airship Company, helps brands rapidly iterate to make amazing user experiences across all their digital channels through A/B Testing and Feature Release Management with a mobile-first lens. mParticle is the customer data platform for brands leading the CX revolution. Core mobile in-app feedback tools & solutions.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Userpilot

FEBRUARY 28, 2024

The benefits of using Pendo Engage include its custom themes, flexible dashboards , multi-platform analytics, 50+ integrations, and the fact that you don't need to write any code to utilize its features. Flexible dashboards. Pendo has a wide array of dashboard widgets that you can add to your homepage. Source: Pendo.

Data Visualization 105

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 105

Userpilot

JULY 4, 2024

Using analytics tools like sentiment analysis , heatmaps , cohort analysis, and analytics dashboards to track key performance indicators. Analytics Dashboards : Monitors key performance indicators (KPIs) in real-time to track product success and identify trends. Creating custom dashboards with Userpilot. Sentiment analysis.

Data Visualization 111

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 111

Intercom, Inc.

AUGUST 18, 2020

Three new dashboards for conversations, support effectiveness, and team performance give you the ability to see what type of issues are taking up the most time, monitor your team’s workload, and optimize your support team’s performance. You can also prevent customers from re-opening closed conversations in your mobile app.

Data Visualization 197

Data Visualization Article User Testing Customer Feedback 197

Userpilot

JUNE 2, 2024

Customizable in-app brand experiences and product tours. No-code tool for event tracking, reports, and custom dashboards. Behavioral data analysis with an interactive dashboard. Set and track events, view everything in a centralized dashboard, and build reports to share with stakeholders. Userguiding. Survey templates.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Reveal

NOVEMBER 1, 2023

With our innovative addition to the platform, you can now take control of the chart types available within your dashboards. Dashboard Filtering: Your custom visualizations seamlessly participate in the dashboard filter experience and can be filtered and interacted with just like any other visualization. But that’s not all.

Data Visualization 98

Data Visualization Customer Feedback Analytic Tools Reporting Tools 98

Userpilot

JANUARY 31, 2024

A good product analytics tool should offer varied features for measuring customer behavior, integration options, data visualization dashboards, and automatic data capture. Analytics Dashboards for Data Visualization : Effective tools should have dashboards that present data. Mixpanel product metrics dashboard.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MAY 20, 2024

The customer sentiment score can help you tell how well-perceived your brand is. TL;DR Customer sentiment refers to customers’ emotions and attitudes towards your brand, providing insights into their satisfaction levels. Customer sentiment refers to customers’ emotions and attitudes towards your brand, product, or service.

Data Visualization 105

Data Visualization Feedback Software Customer Feedback Customer Experience 105

Reveal

DECEMBER 2, 2022

With white-label analytics , your customers get access to dashboard/reporting customized to your current applications experience. White-labeling is the ability that most analytics vendors nowadays offer, which allows customers to match the branding in your current application. Custom dashboard and reporting capabilities.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Customer Experience 98

Reveal

DECEMBER 11, 2023

New Toolbar for Enhanced Visualization Control The centerpiece of our 2024 feature lineup is the brand-new toolbar. With it, you will be able to personalize your visualizations to match your brand or preferences and define specific colors for your series to create visually appealing and informative charts. In addition, our 1.6.0

Data Visualization 98

Data Visualization Analytic Tools Customer Feedback Dashboard 98

Userpilot

JULY 10, 2024

Customer engagement focuses on active interactions between customers and your brand, while customer experience looks at the overall feelings a customer has throughout their entire journey. Customer engagement is the process of nurturing long-term relationships between customers and your brand. However, they’re not the same.

Customer Experience 110

Customer Experience User Testing Customer Feedback Data Visualization 110

Userpilot

MARCH 7, 2024

Customer engagement is a wider concept than user engagement encompassing customer interactions with the brand across all customer journey stages. Customer engagement is a broader term encompassing the whole relationship between a brand and its target audience across all touchpoints and channels, not just within the product.

Analytic Tools 105

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 105

Userpilot

MAY 20, 2024

Customer advocates drive customer acquisition via WOM , bolster brand reputation and visibility, and can offer valuable insights to improve the product. Examples of customer advocacy programs include brand ambassador or affiliate programs. First, they help you increase your brand visibility and acquire new customers.

Analytic Tools 105

Analytic Tools Feedback Software Customer Feedback Customer Experience 105

Userpilot

MARCH 16, 2023

However, the Basic package has strict limitations like only 1 user seat and no custom branding. You can fully customize all creations to reflect your company’s branding. UserGuiding’s dashboard. Both Appcues and Chameleon charge more than UserGuiding which can be justified to a certain extent by their additional offerings.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

AUGUST 22, 2024

Catering to businesses of all sizes, it enables teams to track user interactions with the brand at different stages of the customer journey. Amplitude dashboard. Custom analytics dashboard in Userpilot. Event dashboard in GA4. Amplitude is a powerful analytics platform. Attribute conversions to specific events.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

JULY 21, 2024

The Starter plan only gets trend reports and access to analytics dashboards. All plans get engagement reports, weekly digests, and custom branding. Collect and analyze user sentiment data with NPS surveys , NPS dashboard , and response tagging. Starter gives access to customized branding, engagement reports, and weekly digests.

Data Visualization 104

Data Visualization Analytic Tools Technical Review Feedback Software 104

The Product Coalition

MARCH 17, 2021

It ensures a fully customizable white-labeled (No branding/logo by Innorelay) service for a tailor-made platform creation; based on the business scenario or industry nature, a personalized software can be created for any video needs like movies, live sports streaming, web series or spiritual sessions.

Analytic Tools 127

Analytic Tools Reporting Tools Data Visualization User Testing 127

Intercom, Inc.

AUGUST 18, 2021

It’s different from a customer satisfaction score (CSAT) in that it measures broad brand sentiment, rather than reflecting the impression of a single interaction. Revamping how we do NPS surveys. NPS surveys aren’t new to Intercom – we’ve been running them in one form or another for years.

Product Research 232

Product Research Data Visualization Customer Feedback User Testing 232

Userpilot

MAY 20, 2024

Foster an online brand community to increase loyalty and create competitive advantages. Create a customer retention analytics dashboard to measure success across key metrics. For example, a cluttered product dashboard with lots of features can overwhelm the user, and increase mental fatigue and the time needed to complete their tasks.

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 105

Amplitude

MAY 6, 2020

“We are a burger company,” explains Elie Javice, VP of Tech Product Management from Restaurant Brands International (Burger King), “that is our product. They submit a ticket , wait, and get a report or dashboard back. Collaboration in our mental model doesn’t stop at granting access to dashboards and notebooks.

Data Visualization 140

Data Visualization Reporting Tools Analytic Tools User Testing 140