Media Apps: 2022 Mobile Customer Engagement Benchmarks
Alchemer Mobile
APRIL 14, 2022
The following data and information on Media apps is from our 2022 Mobile App Customer Engagement Report. Expressed customer emotion. However, while mobile teams surveyed 37% of their consumers for feedback, only 8% responded (13% overall)—an area for improvement in 2022. Data included: Ratings and reviews.
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