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WalkMe vs. Whatfix – the Ultimate Comparison Guide + a few alternatives

Userpilot

Both platforms can be used without programming knowledge, but coding is necessary to fully customize them. Neither platform publishes its pricing information, but user reviews indicate that WalkMe starts at around $9,000 per year and Whatfix at about $1,200 per month. WalkMe dashboard – Source: WalkMe. What is WalkMe?

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How to Leverage Customer Insights

Userpilot

Monitor and analyze customer activity on social platforms to gain unsolicited feedback and understand brand perception. Awareness insights : Information that assesses how effectively marketing campaigns are raising brand or product awareness among the target audience. An NPS dashboard in Userpilot. Your brand perception.

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7 Methods To Collect Customer Feedback for SaaS [+ Examples]

Userpilot

Check review platforms like Product Hunt and G2 to get direct feedback without asking customers. The feedback insights let you know exactly what your customer needs and expects from your brand. Monitor social media via social media interactions, brand mentions, hashtag mentions, etc., Why is customer feedback important?

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UserGuiding Alternatives – Better User Onboarding Platforms for your SaaS

Userpilot

UserGuiding is a no-code tool for user onboarding. To make an informed decision before you invest in the software, it's essential to understand the benefits and drawbacks of UserGuiding: Pros. You'll also be able to remove the UserGuiding branding and get full access to customer support. ." UserGuiding reviews.

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Best NPS Feedback Software to Use in 2021 [+ What to Do After Sending Your NPS Survey]

Userpilot

But what is the best NPS feedback software for this task? Here is a list of the top five NPS software tools, with a set of questions to help you evaluate which one should go into your SaaS martech stack. The best NPS survey feedback software for 2021 includes Userpilot, Hotjar, SatisMeter, Nicereply, GetFeedback. What is NPS?

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Net Promoter Score Definition: Your Key to Customer Loyalty Insights

Userpilot

To calculate Net Promoter Score , you need to subtract the percentage of detractors (score 0-6) from the percentage of promoters (score 9-10), with passives (score 7-8) excluded from the calculation, making it a clear indicator of customer sentiment towards a brand. Get a Userpilot demo now to create your own NPS dashboard.

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Pendo Resource Center Feature-Limitations and Better Alternatives

Userpilot

Get a Userpilot demo and start offering self-service support in-app without having to code a Resource Center. Pendo is a digital adoption software that enables its customers to create product experiences for the end-users. Code Sandbox. The code sandbox allows users to custom code desired modules using HTML, CSS, or JavaScript.