Userpilot

JUNE 8, 2022

Brand monitoring is a crucial part of any product’s development process. What is brand monitoring? Brand monitoring is the tasks and activities you do that help you track and monitor what people say about your product and brand across multiple channels. How can brand monitoring help your business?

Customer Feedback 95

Customer Feedback User Testing Feedback Software Branding 95

Alchemer Mobile

NOVEMBER 8, 2022

includes powerful new out-of-the-box features to make it easier for brands to collect customer feedback within their mobile experiences and take action on the voice of the customer. Yet, research indicates 67 percent of respondents who leave feedback in a mobile app never receive a response from the company. . Apptentive SDK 6.0

Product Research 244

Product Research User Testing Feedback Software Feedback Loop 244

Userpilot

MARCH 12, 2024

Tracking the right company activity metrics can help you measure and optimize your company’s performance, driving product growth. TL;DR Company activity metrics are data points that track a company’s progress level toward certain goals and objectives. Book a demo to learn more.

Onboarding KPIs 87

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 87

Userpilot

FEBRUARY 28, 2023

Wondering how an NPS dashboard can help you track customer loyalty? This is where the NPS dashboard comes in. Let’s see how the dashboard can help you extract insights from NPS responses and improve customer loyalty. What is the NPS dashboard? Why do you need an NPS dashboard?

Data Visualization 74

Data Visualization Dashboard Customer Feedback User Testing 74

Userpilot

JANUARY 31, 2024

A good product analytics tool should offer varied features for measuring customer behavior, integration options, data visualization dashboards, and automatic data capture. Analytics Dashboards for Data Visualization : Effective tools should have dashboards that present data. Mixpanel product metrics dashboard.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Reporting Tools 84

Userpilot

APRIL 17, 2024

This enables companies to make informed decisions, tailor products, and improve customer experiences based on a deep understanding of customer needs and trends. and engagement levels companies can gain insights into customer behavior. Analytic dashboards : Keep important metrics at your fingertips with predesigned dashboards.

Data Visualization 74

Data Visualization Analytic Tools Feedback Software Reporting Tools 74

Reveal

JULY 19, 2022

Benefits of using white label analytics Why white label dashboards are important? White labeling is defined as the process that allows one company to purchase and rebrand a product or service owned by another company to use, promote, sell and advertise. White label analytics examples How to choose white labeling software?

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52

Userpilot

JULY 2, 2024

Data-driven companies are 58% more likely to hit revenue goals. It helps companies make smart decisions and optimize operations. Monitor with a churn prevention dashboard to improve retention. It involves gathering and examining data to find trends and patterns that can improve a company’s performance.

Data Visualization 90

Data Visualization Analytic Tools Customer Experience Customer Feedback 90

Userpilot

APRIL 30, 2024

This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. Mixpanel offers advanced user analytics , customizable reports, and an intuitive analytics dashboard. There are many SaaS products , but knowing that, how do you choose the best?

Analytic Tools 76

Analytic Tools Feedback Software Data Visualization Reporting Tools 76

Userpilot

JUNE 5, 2024

Create custom reports and dashboards. It’s designed for medium-sized and large B2B companies that want to boost their growth rates by improving product adoption and customer retention. Recently, Userpilot launched custom dashboards so you can track all relevant metrics from one place without switching between tools and reports.

Analytic Tools 83

Analytic Tools Feedback Software Research Software Reporting Tools 83

Alchemer Mobile

NOVEMBER 13, 2024

Surveys provide a range of insights, from quick feedback after a purchase to in-depth assessments of brand loyalty. This information empowers teams across your company to make informed decisions based on customer experiences and perceptions. It helps reveal how effectively a company meets its customers’ needs and expectations.

Customer Satisfaction 130

Customer Satisfaction Product Research Data Visualization Customer Feedback 130

Userpilot

OCTOBER 26, 2023

What do successful companies do to drive growth ? TL;DR Growth initiatives are strategies aimed at expanding a company’s customer base, market share, revenue, or profitability. SaaS companies enhance customer acquisition and retention through personalized onboarding and in-app guidance. What are growth initiatives?

Feedback Software 86

Feedback Software Analytic Tools Research Software Data Visualization 86

Userpilot

JUNE 24, 2024

TL;DR A product growth strategy is a plan outlining how the company will pursue long-term growth using its product as the main driver. A product growth strategy is a plan that outlines how a company will expand its market reach, increase sales, and drive long-term growth. Why does your company need a business growth strategy?

Analytic Tools 59

Analytic Tools Feedback Software Research Software Data Visualization 59

Userpilot

FEBRUARY 25, 2024

Funnel analysis allows you to: Measure company performance. Optimizing this funnel helps your brand build a strong online presence and offers social proof, leading to improved customer acquisition. Feature engagement dashboard : Monitor key usage metrics and reports in one place. A feature engagement dashboard in Userpilot.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Reporting Tools 84

Userpilot

MAY 20, 2024

Are you doing enough to lead your company toward product-led growth ? UserGuiding is the best user onboarding software for small companies. Here are the best product management software for SaaS companies: ProductPlan is the best tool for road mapping and informing your product-led growth strategy. Don’t fret!

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Reveal

AUGUST 15, 2022

SaaS companies face the challenge of maximizing the adoption of their tools and providing customers with the best ROI. And we don’t mean just basic charts and visualizations displaying your data insights, we’re talking about advanced analytics capabilities, including dashboard linking, statistical functions, machine learning , and more.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Customer Feedback 52

Userpilot

JULY 24, 2023

Thanks to the Hootsuite integration, you can monitor and manage social media accounts and Zendesk tickets from one dashboard. With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk. Consequently, future auto-suggestions get more accurate and consistent with the brand's tone of voice.

Embedded Analytics 70

Embedded Analytics Data Visualization Analytic Tools Feedback Software 70

Userpilot

OCTOBER 19, 2024

Plus, the ability to create custom NPS dashboards allow you to analyze the results easily without writing a line of code. Qualaroo is a powerful in-context survey tool designed to help you gather feedback directly from users as they interact with your brand on any channel. Send surveys across different devices.

Feedback Software 83

Feedback Software Analytic Tools Data Visualization Research Software 83

Userpilot

JULY 31, 2023

Zendesk stands out as a top customer service platform for enterprise companies, providing omnichannel communication and customizable automation features. Zendesk – best customer service platform for enterprise companies Zendesk is a well-known customer service platform for large companies.

Analytic Tools 73

Analytic Tools Feedback Software Reporting Tools Data Visualization 73

Userpilot

FEBRUARY 26, 2023

Thanks to the subscription economy of SaaS companies, high customer retention is vital to staying afloat and enjoying growth. Likewise, both playbooks are unique across SaaS companies, accounting for differences in approach, targets, interaction levels, etc. Why is a renewal playbook necessary for a customer success manager?

Feedback Software 79

Feedback Software Analytic Tools Customer Experience Customer Feedback 79

The Accidental Product Manager

DECEMBER 18, 2017

Dashboard screens are nice to look at but hard to make correctly Image Credit: Andrea. If you’ve had a chance to jump into a new car lately, undoubtedly your attention has been drawn to the dashboard screen that just about every car has nowadays. The Problems With Dashboard Screens. What All Of This Means For You.

Dashboard 56

Dashboard Reporting Tools Product Management Product Manager 56

Userpilot

JUNE 8, 2023

Customer journey analytics is the process of tracking and analyzing customer interactions with the brand and product across all touchpoints in their journey. A customer journey map is a visual representation of the journey with your company, including their interactions, experiences, and emotions. What is customer journey analytics?

Analytic Tools 72

Analytic Tools Data Visualization Feedback Software Customer Feedback 72

Userpilot

MARCH 26, 2024

Best digital analytics tools for product analytics SaaS companies looking for engagement and adoption insights for their digital products will find these digital analytics tools below to deliver the most effective results. Dashboards. Heap's dashboards keep the most relevant metrics available for your teams at a glance.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Best digital analytics tools for product analytics SaaS companies looking for engagement and adoption insights for their digital products will find these digital analytics tools below to deliver the most effective results. Dashboards. Heap's dashboards keep the most relevant metrics available for your teams at a glance.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Best digital analytics tools for product analytics SaaS companies looking for engagement and adoption insights for their digital products will find these digital analytics tools below to deliver the most effective results. Dashboards. Heap's dashboards keep the most relevant metrics available for your teams at a glance.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Best digital analytics tools for product analytics SaaS companies looking for engagement and adoption insights for their digital products will find these digital analytics tools below to deliver the most effective results. Dashboards. Heap's dashboards keep the most relevant metrics available for your teams at a glance.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Best digital analytics tools for product analytics SaaS companies looking for engagement and adoption insights for their digital products will find these digital analytics tools below to deliver the most effective results. Dashboards. Heap's dashboards keep the most relevant metrics available for your teams at a glance.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Gainsight

APRIL 5, 2022

Multi-product companies are bursting with growth potential. If you aren’t intentional and rooted in a clear strategy, it’s easy to fracture your company, drift into silos, and run into a host of growth challenges. What are some examples of multi-product companies? What are the biggest challenges facing multi-product companies?

Analytic Tools 52

Analytic Tools Embedded Analytics Feedback Software Product Research 52

Reveal

SEPTEMBER 2, 2024

The Importance of Customization in Embedded Analytics As businesses strive to provide seamless, integrated experiences, the ability to tailor every aspect of your analytics solution to fit your application’s branding and functionality becomes crucial. The question is, how do you effectively implement this level of customization?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools User Testing 52

Userpilot

MARCH 16, 2022

In this article, we’re going to look at the onboarding experience for 11 different SaaS companies and draw out valuable lessons you can apply to your own onboarding flows. The next stage of the process asks you to choose a distinct brand color for the interface of the app – creating a more personalized experience.

Data Visualization 91

Data Visualization Customer Experience User Testing Customer Feedback 91

Userpilot

MARCH 25, 2024

TL;DR User sentiment is the feeling a person has about your brand, product, or service quality. Brand24 – best for brand sentiment analysis. User sentiment, also known as customer sentiment, refers to how users feel about a product, service, brand, or even an industry. Sentiment Analysis Examples.

Data Visualization 82

Data Visualization Feedback Software Analytic Tools Reporting Tools 82

Userpilot

MARCH 14, 2023

With freemium , companies are able to increase their brand awareness and grow their customer base at a low cost. The freemium pricing strategy is best suitable for early-stage companies still working on their product-market fit and products that are simple to use and satisfy simple user needs.

Feedback Software 86

Feedback Software Analytic Tools User Testing Data Visualization 86

Alchemer Mobile

NOVEMBER 10, 2022

mParticle is the customer data platform for brands leading the CX revolution. Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. This saves companies valuable time and resources.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

JULY 10, 2024

It can help retain customers and gain loyal brand advocates. HubSpot lets you handle the entire customer journey , right from the moment a prospect gets in touch with your brand to the retention stage. Event dashboard in Userpilot. Dashboards in Userpilot. This makes it perfect for companies of all sizes.

Analytic Tools 89

Analytic Tools Feedback Software Data Visualization Research Software 89

Userpilot

APRIL 27, 2023

Customer feedback is the information they give you about your product and their experience with your brand. Some common ones are mentioned below: Customer data: information about their jobs to be done , goals, use cases, company size, and everything else that you need to create personalized experiences later on.

Feedback Software 64

Feedback Software User Testing Customer Feedback Analytic Tools 64

The Product Coalition

DECEMBER 23, 2021

And it’s great that more open-minded companies understand how important it is to think about all social groups when it comes to using the software. Statistics show that retail companies alone neglecting accessibility (blindness) lose almost $7 billion annually compared to their more caring competitors. The revenue aspect also matters.

Weak Development Team 183

Weak Development Team UX User Testing Technical Review 183

Userpilot

JUNE 8, 2023

Customer journey analytics is the process of tracking and analyzing customer interactions with the brand and product across all touchpoints in their journey. A customer journey map is a visual representation of the journey with your company, including their interactions, experiences, and emotions. What is customer journey analytics?

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Customer Feedback 52