Folding Burritos

DECEMBER 4, 2019

You’ve likely worked on new features, bug fixes, minor UX improvements, perhaps tackled some technical debt, and so on. . UX improvements can be valued in terms of incremental optimization outcomes like reducing task completion times or improving particular funnel steps. Think about your team’s work over the past couple of months.

Customer Experience 585

Customer Experience Research Software Product Research User Testing 585

Product Talk

DECEMBER 18, 2024

I then moved into an interaction designer role before there was a UX title. A lot of people, since my book has come out, have interpreted my book as a product management book. Defining Continuous Discovery: Setting a Clear Benchmark In my book that came out in May of 2021, I decided to define continuous discovery.

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Product Research Research Software Analytic Tools Feedback Software 222

The Product Coalition

AUGUST 26, 2022

How to Create a Stunning UX/UI Design Using Gestalt Principles The laws of psychology in design. But an interface without UX is like a Tesla without batteries: you can turn the steering wheel but you can’t drive away. The design of applications is based not only on aesthetic perception but on scientific laws as well.

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UX Research Software User Testing Customer Experience 158

Product Talk

SEPTEMBER 13, 2023

He divides his time between working within a specific product team that needs extra support and taking on more of an umbrella function alongside the UX Director outside of the product teams. In my experience, you can read a book, but you cannot expect people to go from book to reality with no support. says Niklas. “We

Product Research 310

Product Research User Testing Research Software Feedback Software 310

Roman Pichler

FEBRUARY 7, 2025

If you know my product roadmapping work, youll notice that the process above is similar to the one I recommend in my book Strategize , 2 nd ed. For more advice on choosing the right decision rule and collaborative decision-making in general, refer to my book How to Lead in Product Management. [9]

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Roadmap Customer Experience Workshop Article 191

Intercom, Inc.

AUGUST 25, 2020

Along the way, we’ll explore how conversational UX – cooperative exchanges of inputs and outputs – closes gaps between products and users. Keeping those rules in mind, we can solve four common UX design problems: Turn-taking problems. In UX, don’t present users with a wall of text. UX design’s conversational turn.

Research Software 290

Research Software User Testing Product Research Customer Experience 290

Product Talk

JUNE 16, 2021

In this short video, I address the most common question I’ve received since releasing my book Continuous Discovery Habits: Why didn’t you include my role in the product trio ? In my book Continuous Discovery Habits , I wrote that a product trio is typically comprised of a product manager, a designer, and a software engineer.

Product Research 289

Product Research User Testing Research Software Software Engineering 289

UX Planet

JANUARY 15, 2025

Invest in UX writing: Use compelling descriptions and labels for CTAs. By changing Book a room to Check availability in a hotel search form, the Google team reached +17% engagement. Finally, encourage investment , like saving preferences or contributing content, increasing the likelihood of future engagement. Hook framework by NirEyal.

User Testing 105

User Testing Customer Experience Research Software Product Research 105

The Product Guy

AUGUST 10, 2017

As Marc Wendell described in a Product Mentor video, the foundation of success in both product management and user experience (UX) is solving a problem for a specific user. Lean UX emphasizes getting out of the building to find out what those assumptions should be. Guest Post by: David Parmelee, Digital Strategy Consultant.

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User Testing Customer Experience Research Software Customer Feedback 296

Mind the Product

JUNE 30, 2020

What he did next, to strike out in a new direction, is the subject of his new book, Forever Employable. It’s a long way from his first book ( Lean UX ), and his personal retrospective is highly relevant for anyone trying to figure out what they want to do next. About Lean UX v Agile. * How everyone is a teacher.

Product Research 225

Product Research Feedback Software Technical Review UX 225

Roman Pichler

JANUARY 20, 2025

Figure 2: The People Involved in the Strategy Work The team in Figure 2 consists of the person in charge of the product, a UX designer (for end-user-facing products), an architect/programmer, and a tester, as well as the key business stakeholders. Notes [1] More specifically, the system is based on my book Strategize , 2 nd ed.

Systems Review 167

Systems Review Product Strategy Strategy Product Research 167

UX Planet

FEBRUARY 5, 2025

Today, were going to explore the seven essential voice interface design principles that every UX pro needs to know in2025. LinkedIn | Book aMeeting The Seven Essential Voice Interface Design Principles 1. As a lead digital designer, Ive seen firsthand how voice interfaces are transforming the way we interact with technology.

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UX Feedback Software Customer Experience User Testing 52

UX Planet

AUGUST 27, 2024

Booking.com uses the principle of scarcity to motivate users to book the hotel right away. Want To Learn UX? It offers online design courses that cover the entire spectrum of UX design, from foundational to advanced level. If you really like the product, you will act immediately. Try Interaction Design Foundation.

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UX Customer Experience Messaging Books 98

UX Planet

JULY 28, 2024

Photo by RUT MIIT on Unsplash Becoming a team leader in UX design is not only a big responsibility but also a great opportunity to develop your leadership skills and contribute to the success of your team and company. Read books on leadership and attend trainings and seminars to develop your leadership skills.

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UX Seminar Customer Experience Feedback Software 98

UX Planet

FEBRUARY 10, 2024

Systemic Thinking: The Key to an Impactful UX Strategy Systems Thinking is a holistic approach to problem analysis and solving that emphasizes viewing systems as a whole, rather than focusing only on individual parts. Peter Senge popularized Systems Thinking in organizations through his book “The Fifth Discipline.”

Research Software 124

Research Software Feedback Software Product Research User Testing 124

UX Planet

AUGUST 15, 2024

UX is an art (crossed with a science) of thin margins. If I refresh the page, find new featured books to show. If I get to the final chapter of a book (acknowledgments), mark it as “finished” automatically. My library is full of books with seconds or minutes left. Just refresh automatically and take me back to that book.

UX 97

UX Books 97

Userpilot

NOVEMBER 28, 2024

Hotjar – Best for product managers, UX designers, and marketers – Free plan available; paid plans start at $32/month. Smartlook – Best for product managers, UX researchers, and mobile app developers – Free plan available; paid plans start at $55/month. Mobile session recording in UX Cam. #8

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

UX Planet

APRIL 12, 2024

Predicting the future of Gen AI for UX research and design We talk a lot about the pros and cons of current AI tools and how to apply them in our daily work as UX designers. A singular tool that incorporates UX research and design Now we have different Gen AI tools that target specific areas. Let’s start! It will follow a logic.

Generative AI 105

Generative AI Research Software Feedback Software User Testing 105

UX Planet

JULY 15, 2024

Photo by Brooke Cagle on Unsplash To gain and improve your UI/UX design skills, you need theoretical knowledge and access to practical resources that will help you realise quality and attractive projects. In this publication, I’ve collected eight websites indispensable for anyone aspiring to become a UI/UX design pro.

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UX Reference Customer Feedback Customer Experience 98

Product Innovation Educators

AUGUST 24, 2020

You may know him from his past books, including Lean UX, Lean vs Agile vs Design Thinking, and Sense & Respond. 5:37] You recently wrote the book Forever Employable: How to Stop Looking for Work and Let Your Next Job Find You. Who did you write this book for and what does it mean to be forever employable?

Product Management 253

Product Management Product Manager Agile Management 253

Product Talk

NOVEMBER 11, 2020

I’m hoping to release my upcoming book in the first half of the year. UX Australia. We’ll also keep updating this list as we hear about more events. For 2021, I haven’t decided which conferences I’ll be attending or presenting at, but I’ll update this post once that changes. Advancing Research Conference. Design Research 2021.

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Product Research Software Review Naming Research Software 262

UX Planet

APRIL 7, 2024

I linked my website out to promoters following the redesign, and since then, I’ve booked to open for Sofi Tukker, Megan Thee Stallion, Twitchcon, and Society of Women Engineers’ WE23, the world’s largest conference for women in engineering and technology. I’m looking forward to working on more projects like this!

UX 115

UX Branding Reference Feedback Software 115

UX Planet

FEBRUARY 5, 2025

This case study reveals how Rumi Cosmetiques doubled its conversion rates and saw a 75% increase in adds to cart within a week, thanks to strategic changes in their user experience (UX) design and conversion rate optimization (CRO). An expertly crafted UX design ensures that customers glide through your site like butter on a hot skillet.

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

Userpilot

JUNE 10, 2024

Following UX best practices is essential to make the product experience more intuitive and efficient. For this, we’ll explore the principles of UX design and go through the best practices that align with them. User Experience (UX) design has many principles that ensure your products are intuitive, engaging, and effective.

Customer Experience 102

Customer Experience User Testing User Experience Customer Feedback 102

Product Innovation Educators

FEBRUARY 20, 2023

He is also the author of the bestselling product management book, The Lean Product Playbook. User experience (UX) Write down your hypotheses in each layer then test the product with customers to see where you’re at with product-market fit. At this point, you have no UX yet. Dan Olsen is a returning guest to the podcast.

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User Testing Product Management Product Manager Data Visualization 273

Userpilot

DECEMBER 21, 2024

Heap session replay use cases Product managers and UX designers can use Heap session replays to: Identify frustration signals and uncover UX pain points. Rage clicking is a sign of frustration caused by bugs or usability issues, so the feature comes in pretty handy when you want to optimize the UX. Book the demo!

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Product Research 105

Userpilot

MAY 21, 2024

Read this article to discover 17 UX design principles to drive customer satisfaction and loyalty. TL;DR UX design identifies user needs, wants, and pain points and creates engaging products that enable them to achieve their goals. UX design principles are guidelines that aid the process. Book the demo!

Data Visualization 105

Data Visualization User Testing Customer Experience User Experience 105

Lenny Rachitsky

DECEMBER 1, 2024

Brought to you by: • Eppo —Run reliable, impactful experiments • Paragon —Ship every SaaS integration your customers want • Enterpret —Transform customer feedback into product growth — Michael Margolis has been a UX research partner at Google Ventures (GV) for nearly 15 years.

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User Testing Customer Feedback Research Software Product Research 56

Roman Pichler

OCTOBER 6, 2020

What kind of user experience (UX) should the product give rise to? This includes discovering the right UX design and functionality and making the right technical decisions. Development team representatives—ideally a UX designer, one or two developers, and a tester—should also engage in the discovery activities.

Product Research 287

Product Research Technical Review Feedback Software Research Software 287

Userpilot

APRIL 24, 2024

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. This is a problem that our own UX researcher at Userpilot, Lisa, faced when she tried recruiting participants the traditional way. Book a demo to learn more. Book a demo to see it in action.

User Testing 104

User Testing Product Research Research Software Data Visualization 104

Product Innovation Educators

OCTOBER 16, 2023

Her book, Customers Know You Suck , address how to better understand, attract, and retain customers. Some companies already have UX researches who specialize in qualitative research. I recommend having one UX designer who is fully allocated to a project. 9:30] Where should we start with CX? 9:30] Where should we start with CX?

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User Testing Product Research Customer Experience User Friction 285

Userpilot

FEBRUARY 9, 2025

Its a behavioral red flag that reveals user frustration caused by poor UX issues that might otherwise go unnoticed. Its a symptom of deeper UX problems. Theyre a loud, flashing warning sign that something in your UX isnt working and kill customer experience. Thrashed cursor It is a customer experience distress signal.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

JUNE 10, 2024

Understanding and addressing user problems is a fundamental aspect of effective UX design. Digging deeper into user problems helps UX designers identify user pain points and create experiences that fulfill their needs. Book a demo to see how we can help! That, in turn, ensures user-centric UX design.

Data Visualization 104

Data Visualization Analytic Tools Research Software Feedback Software 104

Userpilot

FEBRUARY 13, 2024

Understanding data visualization UX best practices is key to creating compelling visuals that produce digestible insights, empowering users to make informed product management decisions. Book a demo today to learn more. Book a demo today to learn more! Retention tables use color intensity to show different retention levels.

Data Visualization 105

Data Visualization Analytic Tools UX User Testing 105

Userpilot

MARCH 4, 2024

Looking for ways to uncover behavior patterns (UX) and optimize your product experience? Step-by-step process to perform behavioral pattern analysis and improve your UX. Book a demo now to begin. Essentially, habituation is where UX development and behavioral design intersect. Product usage dashboard in Userpilot.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Research Software 105

UX Planet

NOVEMBER 4, 2024

Photo by UX Indonesia This ‘complete’ guide to usability testing follows an overview in my UX research methods playbook articles. Whole books have been written about this topic — some of which are listed in my sources. Ok, that’s great for UX theory nerds. Not everyone will persevere through a bad UX to get a deal.

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User Testing Product Research Reporting Tools Testing 75

The Product Guy

JULY 2, 2017

UX, Business or Technology focussed product manager?). Tapping into a network of people that have experience in product management and/or reading product management books/online resources will help you to answer these questions. (Do you want to have a competitive edge in having experience towards a particular business function?

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