UX Planet

APRIL 2, 2024

Usability testing is a crucial aspect of user experience design, focusing on evaluating a product or service by testing it with representative users. Loring The book presents the ten golden rules that maximize every session’s value. The book also provides material to help with planning and executing each study type.

Books 78

Books User Testing Product Research Testing 78

Userpilot

MAY 21, 2024

Functionality is a must when it comes to attracting customers, but it’s user experience that helps you retain them. Wondering how to create an outstanding user experience ? TL;DR UX design identifies user needs, wants, and pain points and creates engaging products that enable them to achieve their goals.

Data Visualization 84

Data Visualization User Testing Customer Experience User Experience 84

Userpilot

JULY 10, 2024

Alongside usability testing, user experience interface guidelines allow you to build more intuitive and user-friendly solutions. In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement. Book a demo now. Get a demo.

Customer Experience 70

Customer Experience Data Visualization User Experience Analytic Tools 70

Userpilot

AUGUST 17, 2024

It also improved communication with users, who appreciated the in-app release notes and updates. If you’re looking for a product growth platform with advanced analytics, feedback, and user engagement features, book a Userpilot demo ! They had to leave the app and use email, which was inconvenient and led to poor user experience.

Data Visualization 83

Data Visualization Customer Feedback Customer Experience Analytic Tools 83

Userpilot

OCTOBER 31, 2023

User experience analytics is one of the secret ingredients for boosting SaaS growth. This ensures your product remains enjoyable for users, boosting retention and loyalty. This data type identifies the “what” of a user experience problem. Book a demo now to learn more. What is user experience analytics?

Data Visualization 77

Data Visualization Analytic Tools Feedback Software Research Software 77

Userpilot

JANUARY 16, 2024

Looking for UX design books that offer practical wisdom and show you how to get better? Whether you're a complete novice out for beginner lessons or a veteran in search of expert-level knowledge, you'll find the right books for you. We covered: A general overview of the books.

User Testing 80

User Testing Books Customer Experience Customer Feedback 80

Userpilot

APRIL 30, 2024

Wondering how to properly measure user experience and what metrics to track? Let’s explore what the user experience is, the types of metrics you can use, and how to measure them to improve product engagement. Why not book a Userpilot demo to see how you can unlock new opportunities to improve UX?

Customer Experience 52

Customer Experience Data Visualization Onboarding KPIs User Experience 52

Mironov Consulting

JULY 31, 2024

Case in point:  I’m a long-time Kindle reader, and Amazon is now irritating me with a badly conceived experiment powered by transparently fake AI-generated images of books.   Or that Kindle books already earn nearly 100% margin, since copies of e-books can be delivered at effectively zero cost.  Or

Books 52

Books Customer Experience Naming Messaging 52

Userpilot

APRIL 30, 2024

Cagan is also the author of the highly regarded books , “INSPIRED,” “EMPOWERED,” and “TRANSFORMED.” Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required How did Marty Cagan get started in product management? Let’s look at each of his books in detail.

Analytic Tools 84

Analytic Tools Research Software Feedback Software Books 84

Userpilot

JULY 31, 2023

Looking to improve the user experience for your app? From making small UX design changes like adding progress bars to your forms to implementing a data-driven personalization strategy, there are many things you can do to enhance the experience better. Create an inclusive user experience design process.

Feedback Software 80

Feedback Software Analytic Tools Research Software Customer Experience 80

UX Studio: Product Management

AUGUST 1, 2021

Of course, your goal is to get more and more users and engage them with your application. But how can the user experience of your product help? How can you measure if your users are engaged? How can you measure user experience? They represent a product’s user experience, which is hard to quantify.

Data Visualization 132

Data Visualization Customer Feedback Customer Experience User Experience 132

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. How do usability and user experience differ? Let’s get right to it!

User Testing 69

User Testing Product Research Customer Experience User Experience 69

Intercom, Inc.

JUNE 27, 2018

We’ve just launched our latest book, The Growth Handbook. You’ll learn: How to pinpoint your product’s magic moment – and ensure users experience it as quickly as possible. The do’s and don’ts of growth experiments and the metrics you’ll need to measure their success.

Books 157

Books User Testing Customer Experience Startups 157

The Product Coalition

MARCH 8, 2023

Transforming User Experience: Exploring the Game-Changing Capabilities of ChatGPT APIs in Next-Generation Applications Are you ready to take your applications to the next level with the power of conversational AI? Do experiments. ChatGPT API is the key to unlocking a whole new level of engagement and automation.

ChatGPT 129

ChatGPT Customer Experience Research Software Artificial Inteligence 129

Userpilot

MAY 19, 2022

Usability vs user experience – what’s the difference? As a UX designer , you aim to create app designs that facilitate the best experience. While the terms usability and user experience are used interchangeably, it’s important to know that there’s a difference between the two.

Customer Experience 69

Customer Experience User Experience User Testing Customer Feedback 69

Userpilot

JUNE 25, 2023

Which product management books do you have on your shelf (or Kindle)? Whether you’re a seasoned product management pro or just starting out on this thrilling journey, we’re pretty sure you’ll discover a book or two that will help you boost your product management game. What not to do in user experience and PLG.

Books 78

Books Analytic Tools Data Visualization Product Research 78

Intercom, Inc.

FEBRUARY 8, 2018

In his 2017 keynote, “The User Experience of Design Systems” , designer, artist and educator Rune Madsen dissects not just the oft-celebrated rewards of systems, but also the inherent risks that broad ones bring to the table. The user experience of design systems.

Feedback Software 191

Feedback Software Customer Experience User Experience User Testing 191

TryMyUI

DECEMBER 6, 2021

When you know human behavior and can predict user experiences, that means you may have cracked the code. In this article, we shall discuss some books in this space. The post Books that will teach you how to crack the behavioral and UX design codes appeared first on TryMyUI Blog.

Books 105

Books UX Customer Experience User Experience 105

The Product Manager Coach Blog

JUNE 15, 2024

Did you know the average CEO reads about 52 books a year? That’s one book a week! With longer days and some well-deserved time off, there are more opportunities to dive into a good book. This book covers everything from understanding customer needs to working effectively with engineering and design teams.

Books 40

Books Product Management Product Manager Customer Feedback 40

Imaginary Cloud - Design

JANUARY 14, 2021

A good user experience strategy considers the powerful impact of storytelling, once it can guide the user through a compelling narrative by adding value to an app or website , and consequently, to the whole business. Think about your favorite book, movie, or even song. Stay tuned! In other words, it feels “closer” to us.

Customer Experience 76

Customer Experience User Experience User Testing Research Software 76

Userpilot

MAY 18, 2023

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product.

Customer Experience 76

Customer Experience User Testing Analytic Tools Feedback Software 76

Userpilot

JANUARY 9, 2023

Book a demo to try it! Hopefully, this article has shown you some strategies to make the first-time experience worth it for you and the customer. Book a demo now to see how our tool lets you get the most out of your onboarding screens. See it in action: Building onboarding checklists on Userpilot. Userpilot can help!

Customer Experience 81

Customer Experience Analytic Tools Research Software Data Visualization 81

Userpilot

DECEMBER 10, 2022

By reducing friction in your user experience, you will improve engagement , drive loyalty and retention, and ultimately boost conversions. In this article, we’ll cover: What is user friction and how it can kill your relationship with customers? How to identify user experience friction. Cognitive friction.

Customer Experience 84

Customer Experience User Friction User Testing Customer Feedback 84

Userpilot

SEPTEMBER 29, 2022

A typical growth process involves tracking customers’ in-app actions, collecting feedback via microsurveys, generating data-driven experiment ideas, and conducting A/B experiments. Userpilot helps you track, gather, and analyze user data as part of your growth engineering process. Book a demo to learn how.

Analytic Tools 79

Analytic Tools Feedback Software Customer Experience User Testing 79

Userpilot

SEPTEMBER 10, 2022

Do you know which user experience survey questions to ask? The right ones can give you data that uncover insights such as user sentiment and the like. This post lists the different questions to ask users on your survey concerning their experience with your software. What are user experience surveys?

Customer Feedback 75

Customer Feedback Product Research Feedback Software User Testing 75

Userpilot

DECEMBER 7, 2022

You can also use them to collect qualitative data , just like in user interviews. Feature flagging is a practice of disabling UI elements to see how they impact user experience. Userpilot allows you to track product usage, visualize feature engagement with heatmaps and collect user data. User interviews.

User Testing 78

User Testing Analytic Tools Feedback Software Research Software 78

Userpilot

OCTOBER 4, 2022

Along with numerous operational metrics (cost per acquisition) and business metrics (revenue per month), you should also pay attention to user experience metrics. These help you understand: how users feel about your product. whether or not the user interface is easy to use. how much time users spend on a feature.

Customer Experience 66

Customer Experience Onboarding KPIs Feedback Software Analytic Tools 66

Userpilot

SEPTEMBER 23, 2022

This can happen when the user is using the application for the first time. The empty state is the first impression the user will get from your product. That’s why you must use this opportunity to help users experience value faster. Users then have to click on the hotspots if they want to learn more.

Customer Experience 69

Customer Experience User Testing User Experience Data Visualization 69

Userpilot

AUGUST 10, 2022

You will also detect crucial friction that hinders the user experience while analyzing numerous customer touchpoints. You can collect consumer insights by gathering passive and active user feedback. Ask customers to rate how they feel about their experience with feature X and remove the friction if spotted.

Data Visualization 85

Data Visualization Customer Feedback User Testing Customer Experience 85

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? So read on for a quick summary of each book, who the author is, and key points, so you can pick a book for your next beach day. Product-Led Growth by Wes Bush is the ultimate book on how to implement product-led growth and build winning products.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Mind the Product

DECEMBER 17, 2018

As a consequence, the majority of the best practices and principles of a good user experience that we’ve become used to need to be redefined, if used at all. Improving the user experience provides customers the solution to their problems with as little friction as possible. Hey bot, book a table.”. Table reserved.

Customer Experience 126

Customer Experience User Experience User Testing Technical Review 126

Userzoom

MAY 29, 2019

But no, actual people work here, and they not only ensure that our customers are getting the very best out of our user research software and services, but that the platform itself is as easy-to-use as possible. Since discovering user research, I understood the value of it. The post Meet the researchers!

User Testing 107

User Testing Research Software Product Research Customer Experience 107

Userpilot

APRIL 6, 2022

How do you make your first-time user experience (FTUE) so good that people want to keep using your product to meet their needs? That’s because first impressions matter, especially in the SaaS world, where users can easily switch to alternative solutions when they perceive yours to be too difficult to engage with.

Customer Experience 90

Customer Experience Feedback Software User Testing Customer Feedback 90

Roman Pichler

DECEMBER 4, 2023

Figure 1: Opportunity Solution Tree Without wanting to dive into the details of Opportunity Solution Trees —I recommend reading Teresa Torre’s book Continuous Discovery Habits to learn more about them—I’ll point out three main benefits they can offer. See Gojko Adzic’s book Impact Mapping. It’s garbage in, garbage out.

Product Research 324

Product Research Product Strategy Strategy Research Software 324

Bain Public

DECEMBER 14, 2021

Here are our top 11 best books to read as a product manager: The Making of a Manager: What to Do When Everyone Looks to You by Julie Zhuo This handbook is about the perfect book for those new to the job and want to learn how to become the manager you’ve always wanted. What better way to do so than by reading!

Books 52

Books Research Software Product Research Reporting Tools 52

Mind the Product

APRIL 11, 2017

Read books, keep tabs on blogs, follow people on Twitter, listen to podcasts, be a massive consumer of ideas and then see what resonates most with you. Here are some of the first books I read after getting into product management. These books capture fundamental theory as well as basic practices. by Marty Cagan. Ah, Inspired.

Books 115

Books Research Software Product Management Product Manager 115