The Product Coalition

DECEMBER 29, 2021

This year I developed a new reading approach, in which I read several books in parallel, usually from different topics. It is an exercise in centralized power used to overcome the natural workings of a system. This book changed the way I listen to people. This book changed how I listen to my partner, kids, and co-workers.

Books 140

Books Systems Review Weak Development Team Software Review 140

Roman Pichler

MARCH 3, 2025

Its] members will have begun developing and testing the norms of conduct that will guide team behavior, writes Hackman in his book Collaborative Intelligence , p. Notes [1] Marty Cagans book Inspired and Steve Haines’ The Product Manager’s Desk Reference have helped popularise product teams. [2]

Weak Development Team 203

Weak Development Team Product Research Research Software User Testing 203

The Product Guy

MAY 21, 2020

Rarely, they come due to professional interest alignment. Sure, there are books, online courses, and blogs which can help, and they do. My network is a great learning support system. The book I suggest here as the textbook on human connection, Dale Carnegie’s: How to Win Friends and Influence People. The Takeaway.

Product Manager 468

Product Manager Product Management Management Management 468

Product Innovation Educators

NOVEMBER 30, 2020

Our guest, who also authored the portfolio management chapter of the PDMA BoK book, is Steve Atherton. That could be a simple pass-fail scoring or a more complex system. [8:21] The level of complexity of the portfolio management system needs to line up with the decision-making pace of the organization.

Systems Review 293

Systems Review Technical Review Product Manager Product Management 293

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Consequently, travel software development companies come up with a solution called travel management system. What is a travel management system?

Reporting Tools 122

Reporting Tools Travel Systems Review Data Visualization 122

Product Innovation Educators

JUNE 5, 2023

Peter’s latest book is Gen P: New Generation of Product Owners who Care about Customers. One project I worked on was the installation of telephone billing systems. A telephone billing system is a product that a telephone company uses to send you those awful monthly telephone bills.

Reporting Tools 257

Reporting Tools Feedback Software Data Visualization Systems Review 257

UX Planet

FEBRUARY 10, 2024

Systemic Thinking: The Key to an Impactful UX Strategy Systems Thinking is a holistic approach to problem analysis and solving that emphasizes viewing systems as a whole, rather than focusing only on individual parts. What is Systems Thinking? Interrelationship: all parts affect each other within a system.

Research Software 124

Research Software Feedback Software Product Research User Testing 124

The Product Guy

SEPTEMBER 27, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Adrienne recently contributed to two Product Management books; 42 Rules of Product Management and the 42 Rules of Product Marketing.

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

The Product Guy

FEBRUARY 21, 2025

The challenges PMs will face managing interconnected systems. 1-on-1 Support spanning personalized mentorship and resume reviews (available at higher tiers). .” In our latest Patreon-exclusive article , we explore: Why product ecosystems are becoming essential for success. Ready to future-proof your PM career?

Systems Review 150

Systems Review Customer Experience Management Management 150

The Product Guy

OCTOBER 25, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Adrienne recently contributed to two Product Management books; 42 Rules of Product Management and the 42 Rules of Product Marketing.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

Intercom, Inc.

OCTOBER 9, 2019

The range of work we do as product managers is so broad that we inevitably end up finding inspiration from all sorts of sources, whether it’s books on business strategy or essays on design. We have a number of repetitive System 1 tasks that we need to do every week, such as triaging email, updating reports, and facilitating team meetings.

Reporting Tools 201

Reporting Tools Product Manager Product Management Research Software 201

Product Innovation Educators

JANUARY 27, 2020

Almost one million children died from pneumonia in 2019, and 99% of those deaths were in developing nations, mainly due to a lack of supplemental concentrated oxygen. At Lean Med, we are developing a solar-powered oxygen system for use in developing countries. Our system can save hundreds of thousands of lives. [4:43]

Product Manager 278

Product Manager Product Management Systems Review Technical Review 278

Roman Pichler

JANUARY 7, 2020

But don’t forget to regularly review the product roadmap —at least once every three months, as a rule of thumb. This might be done by using story points and Planning Poker, as explained in Mike Cohn’s book Agile Estimating and Planning. Don’t forget to involve the development team in this exercise.

Technical Review 251

Technical Review Customer Experience Systems Review Feedback Software 251

Userpilot

JANUARY 16, 2024

A review funnel is essential for every business, including your SaaS company. Customers trust real customer reviews just as much as recommendations from friends and family. Building an effective review funnel that converts is pretty straightforward, but brands can get lost on its value. What is a review funnel?

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Systems Review 105

Product Innovation Educators

AUGUST 5, 2024

Due to recent downsizing, our subject company had only five team members available for this crucial project. Accountability system: Establish partnerships within the team for mutual support in achieving key objectives. Their primary competitor assigned 100 people to develop a next-generation product.

Technical Review 297

Technical Review Product Manager Product Management Leadership 297

Product Talk

MAY 15, 2024

Your schedule may already be double-booked and you might already feel like there’s no room to add discovery to your workload. This meant that they could attach information like the user ID to the Typeform page and review it as part of the responses users provided. Tweet This This can sound overwhelming.

Product Research 308

Product Research Feedback Software Analytic Tools User Testing 308

Intercom, Inc.

MARCH 31, 2020

From empowering teachers who need to move their classrooms online to providing free, safe transportation to healthcare workers to helping doctors remotely monitor their patients’ systems, these companies are doing amazing things. Many medical offices and hospitals are extremely crowded due to COVID-19.

User Testing 212

User Testing Healthcare Customer Experience Systems Review 212

Roman Pichler

FEBRUARY 9, 2022

While the role is discussed in many books and articles, I find that it is still not always correctly understood. This includes sprint planning , Daily Scrum , sprint review , and sprint retrospective , as well as product strategy and product roadmap workshops. Listen to this article: [link]. What the Scrum Master Should Do.

Reporting Tools 355

Reporting Tools Weak Development Team Feedback Software Product Research 355

Product Innovation Educators

JULY 6, 2020

In 2012 I read a book titled, Startup Owner’s Manual: The Step-by-Step Guide for Building a Great Company. It’s a book that spoke to me. Finding this book also made me aware of Steve Blank, its author. In 2013, Harvard Business Review published my article “Why the Lean Startup Changes Everything.”

Startups 227

Startups User Testing Customer Experience Development 227

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. They should also support mobile learning and integrate with other organizational systems, like HR.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

Userpilot

OCTOBER 19, 2024

Integration : The product works well with other tools and systems. According to one report, 95% of customers will read online reviews before buying a product. Similarly, 58% of customers say they’re willing to pay more for products with good reviews. Userpilot review on G2. As a result, sharing is easier than ever before.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

Intercom, Inc.

DECEMBER 17, 2018

The research process for even small purchases can be long and difficult: there are reviews to read, content to consume, docs to check, and questions to be asked. ” Since switching to Intercom for live chat support, Disqus can handle 179% more cases than they could with their previous ticketing system.

Research Software 217

Research Software Reporting Tools User Testing Feedback Software 217

Sachin Rekhi

JANUARY 11, 2025

He ultimately captured his decades of lessons learned on strategy in his popular book, Playing to Win. Martin's core thesis is that an effective strategy requires a coordinated and integrated set of five choices: a winning aspiration, where to play, how to win, core capabilities, and management systems.

User Testing 78

User Testing Systems Review Research Software Customer Experience 78

Userpilot

JANUARY 16, 2024

Looking for UX design books that offer practical wisdom and show you how to get better? Whether you're a complete novice out for beginner lessons or a veteran in search of expert-level knowledge, you'll find the right books for you. We covered: A general overview of the books.

User Testing 105

User Testing Books Customer Experience Customer Feedback 105

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Product Innovation Educators

AUGUST 28, 2023

He invented a system for problem-solving based on his 25-year career spanning Silicon Valley and the Fortune 500. We assign people to answer and review questions. Decision-making was about specific actions like building a new team to sell 10,000 books a week or building an automation tool. Our guest is Atif Rafiq.

Systems Review 260

Systems Review Weak Development Team Framework Positioning 260

Userpilot

MARCH 9, 2023

That’s exactly what we explore in our review. G2 reviewers give Pendo an average rating of 4.4 Pendo review. This may have something to do with the dummy data that are preloaded into the system. Pendo review. Userpilot reviews On average, Userpilot has got higher G2 ratings than Pendo – 4.6.

Data Visualization 98

Data Visualization Software Review Analytic Tools Feedback Software 98

Intercom, Inc.

JUNE 30, 2022

Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which included processing tax forms. Then, I got a job with a big computer systems integrator in the UK. At the time, they were called Bull Information Systems. Oppenheim’s book.

Feedback Software 239

Feedback Software Reporting Tools Research Software User Testing 239

Product Innovation Educators

FEBRUARY 21, 2022

He has helped many large companies implement innovation practices including Lean Startup and has written the book on the topic, titled Lean Startup in Large Organizations. At the end of each stage, have a deliverable that’s reviewable so people can decide to proceed or not. Apply the whole system, not just a single piece.

Startups 241

Startups Product Research Research Software User Testing 241

Alchemer Mobile

APRIL 18, 2019

For example, you can create online booking systems, mobile-only coupons to encourage app downloads or drive sales, loyalty point schemes, merch stores, booking forms and more. This can also make it harder for site visitors to understand what your brand is all about if it’s hard to access your content due to performance issues.

Feedback Software 48

Feedback Software User Testing Customer Experience Customer Feedback 48

Mironov Consulting

OCTOBER 19, 2022

1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect.  This  Here’s my thinking. [1]  But fixing what’s broken still belongs to whoever broke it. [2]

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

The Product Guy

JANUARY 5, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Adrienne recently contributed to two Product Management books; 42 Rules of Product Management and the 42 Rules of Product Marketing.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

Intercom, Inc.

APRIL 22, 2021

As it turns out, he’s also quite the writer – since the last time we spoke , he has published not one but two books on engineering. With his latest book, Staff Engineer , Will is hoping to answer all of these questions. Since we last spoke to you, you’ve published not one but two books. What is a staff engineer?

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Mind the Product

AUGUST 23, 2019

Looking at strategy from this view can be useful to understand the bigger context, but it is typically built on a system of assumptions that may not be realistic. It provides relatively strong evidence due to its nature of a specific customer experience that delivers value manually with people in lieu of technology alone. A Better way.

Technical Review 194

Technical Review Feedback Software User Testing Systems Review 194

Product Innovation Educators

JULY 17, 2023

Besides his best-selling books Winning at New Products and Portfolio Management for New Products , he has published more than 130 articles on R&D and innovation management. Maybe it is time for a tough re-review of the entire set of projects to kill some of them to benefit the whole portfolio. Have a good data system.

Telecommunications 255

Telecommunications Research Software Feedback Software User Testing 255

Sachin Rekhi

JANUARY 26, 2020

The reason this is so critical is that when you review your OKRs at the end of the quarter, you'll now be able to reflect on not just whether you achieved the output you were seeking (the 15 blog posts), but whether that output actually generated the expected outcome. Draft Reviews.

Customer Experience 213

Customer Experience User Testing Weak Development Team Customer Feedback 213

Userpilot

AUGUST 30, 2024

Book the demo to find out more! User segmentation (using various properties, e.g., location, survey responses, or operating system) Behavioral analytics (Funnel, Paths/Journeys, and Cohort Analysis). Online reviews mention figures in the $50K/year ballpark, but all this depends on the number of MAUs. Pendo pricing site.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105