Roman Pichler

OCTOBER 6, 2020

What kind of user experience (UX) should the product give rise to? In order to answer the questions above, you may want to use techniques such as direct observation, user interviews, prototyping, creating a strategy canvas or E-R-R-C grid , and you may capture some of them using a tool like my product vision board.

Product Research 279

Product Research Technical Review Feedback Software Research Software 279

Userpilot

MAY 22, 2024

Choose UX research tools with essential features , collaboration, reliable support , user-friendliness, scalability , integrations , and strong security. Userpilot enhances user experience through in-depth UX research, offering features to gather, analyze, and act on customer feedback.

Research Software 87

Research Software Data Visualization User Testing Analytic Tools 87

Userpilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? It’s a common experience. We also covered best practices to ensure your walkthroughs get high user engagement. TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product.

Feedback Software 92

Feedback Software Analytic Tools Reporting Tools Customer Communications 92

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences.

Analytic Tools 88

Analytic Tools Feedback Software Research Software Reporting Tools 88

Userpilot

AUGUST 17, 2024

Additionally, their in-house help center was difficult to maintain, and users had no easy way to report issues from within the product. Solution : Zoezi chose Userpilot over other options like Pendo , ProductFruits, and Appcues due to its functionality, cost-effectiveness, and strong customer support. Userpilot dashboard builder.

Data Visualization 85

Data Visualization Customer Feedback Customer Experience Analytic Tools 85

Userpilot

FEBRUARY 28, 2024

Do you get nightmares wondering how users move through your funnel? Funnel tracking software can solve this problem. TL;DR Funnel tracking lets you track user activities across various user journeys. These tools help with improving retention, enhancing the user experience , and making data-driven decisions.

Analytic Tools 89

Analytic Tools Data Visualization Reporting Tools Software Review 89

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Userpilot

JULY 10, 2024

And that’s why the customer experience software solutions you choose matter greatly. TL;DR Customer experience software helps you analyze, manage, and improve all facets of your product to boost customer satisfaction. Book a demo now to see how it can boost customer experience.

Analytic Tools 90

Analytic Tools Feedback Software Data Visualization Research Software 90

Product Talk

SEPTEMBER 9, 2020

And she also happens to be writing a book (like me). I’m talking to Petra today because she has a book that’s coming out—hopefully by the end of the year—designed for new product leaders. I always felt if the software was bad, I had this physical pain and I really wanted to help. Writing a book is a ton of work.

Feedback Software 212

Feedback Software User Testing Product Research Research Software 212

Userpilot

APRIL 26, 2024

Do that by choosing the right customer tracking software for your business. To help you out, we’ve come up with a list of the 13 best customer-tracking software solutions in the industry. TL;DR Customer tracking software helps you monitor and analyze your users’ behavior across different channels.

Data Visualization 81

Data Visualization Analytic Tools Reporting Tools Software Review 81

Userpilot

JULY 10, 2024

Alongside usability testing, user experience interface guidelines allow you to build more intuitive and user-friendly solutions. In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement. Book a demo now.

Customer Experience 70

Customer Experience Data Visualization User Experience Analytic Tools 70

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Analytic Tools 82

Analytic Tools Feedback Software Research Software Reporting Tools 82

Userpilot

JULY 29, 2024

Using software for product management. This article will examine some of the best product management software in the market. TL;DR Choose a product management platform with advanced features, a user-friendly interface, customization, third-party integrations, scalable pricing, robust security , and collaboration features.

Analytic Tools 84

Analytic Tools Feedback Software Research Software Data Visualization 84

Userpilot

AUGUST 26, 2024

You import your software subscriptions and can monitor all your spending, approve purchases, automate renewals, and control access from one place. It provided better control over user experience and increased user engagement with NPS surveys. Book the demo! The consequence? UI pattern builder in Userpilot.

Feedback Software 77

Feedback Software User Testing Software Review Customer Communications 77

Userpilot

MAY 3, 2023

We also check out Pendo’s pricing plans and what its users think about it. TL;DR Pendo onboarding is a set of features you can use to help your users experience product value and become competent users. You start designing Pendo onboarding experiences by setting business and user goals. Book the demo!

Onboarding KPIs 88

Onboarding KPIs Software Review Analytic Tools Data Visualization 88

Userpilot

JANUARY 16, 2024

Looking for UX design books that offer practical wisdom and show you how to get better? Whether you're a complete novice out for beginner lessons or a veteran in search of expert-level knowledge, you'll find the right books for you. We covered: A general overview of the books.

User Testing 81

User Testing Books Customer Experience Customer Feedback 81

Userpilot

AUGUST 30, 2024

The product usage analytics feature in WalkMe gives companies complete visibility of employee software usage patterns. This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. However, users may find the editor clunky and unintuitive. Book the demo to find out more!

Data Visualization 81

Data Visualization Analytic Tools Reporting Tools Feedback Software 81

Userpilot

JULY 30, 2023

To see how Userpilot can help you analyze user in-app behavior and act on the insights to improve adoption and retention, book the demo! Heap is a product analytics platform, which allows customer success teams, marketers, and product managers to track user interactions within an app across all touchpoints in the user journeys.

Data Visualization 85

Data Visualization Analytic Tools Software Review Technical Review 85

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. With his latest book, Staff Engineer , Will is hoping to answer all of these questions.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Userpilot

MARCH 21, 2023

It offers three pricing plans : Growth, Traction, and Enterprise, with a free demo on booking. UserGuiding is a cloud-based digital adoption and user onboarding platform. You can also tailor your walkthroughs and tours to your brand and product offerings without any prior coding knowledge. Reviews about UserGuiding.

Data Visualization 82

Data Visualization Analytic Tools Onboarding KPIs Software Review 82

Userpilot

SEPTEMBER 30, 2024

We chatted with Tom Ulman, the Chief Product Designer at Reading Eggs, a 3P Learning company, about how they used Userpilot to improve the user onboarding experience. Book a demo to find out more! Challenge: Relying on busy developers to build onboarding flows Reading Eggs has two user personas : the learners and their parents.

Product Research 93

Product Research Analytic Tools Feedback Software User Testing 93

Userpilot

OCTOBER 27, 2023

The free Mixpanel plan doesn’t allow users to save their cohorts for future use. Userpilot provides better value for money and is a user-friendly no-code solution that allows you not only to gather insights but also act on them. Book the demo to check it out! Mixpanel cohorts are mentioned a lot in user reviews.

Data Visualization 84

Data Visualization Technical Review Analytic Tools Software Review 84

Userpilot

FEBRUARY 26, 2023

In this in-depth review, we’ll explore the features, benefits, and limitations of Mixpanel Analytics and why you might need to find a better alternative for you. TL;DR Mixpanel is a product analytics tool that helps companies measure and optimize user engagement. Drop-off analysis.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Software Review 84

Userpilot

JUNE 28, 2023

This is the key question we answer in our in-depth review. To explore the combined power of HubSpot and Userpilot for customer feedback, book a demo. HubSpot surveys are a feature of HubSpot’s feedback software that you can use to collect feedback to gain a better understanding of customer needs and pain points.

Product Research 76

Product Research Data Visualization Software Review Feedback Software 76

Userpilot

JANUARY 9, 2023

The State of SaaS report found that 76% of the 100 SaaS applications reviewed have a friction-based sign-up flow. But does this mean you should copy them and create a friction-based experience? Book a demo to try it! Linkgraph: onboarding screen that enhances the user’s experience. The signup flow.

Customer Experience 83

Customer Experience Analytic Tools Research Software Data Visualization 83

Userpilot

JULY 17, 2023

Searching for the best software for customer feedback to truly understand your customer sentiment ? Software for customer feedback has become essential for SaaS businesses that have customers in their hearts. UserVoice stands out as software for customer feedback with its collaboration and segmentation features.

Feedback Software 17

Feedback Software Data Visualization Customer Feedback Analytic Tools 17

Userpilot

JULY 9, 2024

Looking for the best customer experience management software to fuel growth and drive product adoption ? TL;DR Customer experience management software is a tool or suite of tools designed to help businesses manage, track, and optimize customer experiences. Search no further. Ready to get started?

Analytic Tools 74

Analytic Tools Feedback Software Research Software Reporting Tools 74

Userpilot

AUGUST 27, 2024

Heap also automatically records other data associated with each user, session, and event to help its users further enrich their data. You can start using Heap’s Autocapture by adding the provided code snippet to your website header. Book a demo now to learn more. Users need to contact sales for price estimates.

Data Visualization 77

Data Visualization Analytic Tools Software Review Feedback Software 77

Userpilot

DECEMBER 6, 2023

The term comes from a commercial and was first used in the software context by a Microsoft manager in 1988. Thanks to dogfooding, companies increase their chances of delivering a positive user experience right off the bat. Book the demo to see how you can use it for dogfooding in your SaaS. What is product dogfooding?

Feedback Software 80

Feedback Software Analytic Tools Research Software Reporting Tools 80

Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? In this round-up, I cover 21 of the best product feedback software solutions. In this round-up, I cover 21 of the best product feedback software solutions. Social listening tools : Software for monitoring online conversations, brand mentions, and trends.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

SEPTEMBER 8, 2024

You might need a Mixpanel alternative due to how expensive the product is and the lackluster support experience. The platform also has a heavy dependence on code, which can prove challenging for non-technical team members. There are numerous complaints from users who received poor or no customer support from the Mixpanel team.

Data Visualization 83

Data Visualization User Testing Analytic Tools Feedback Software 83

Userpilot

FEBRUARY 15, 2023

TL;DR Product analytics involves tracking and analyzing the information about user interactions with your product. Analytics software is an application that enables you to collect user behavior data , filter it, and analyze it. Book the demo! What is product analytics software? Want to learn how?

Analytic Tools 86

Analytic Tools Data Visualization Feedback Software Reporting Tools 86

Userpilot

OCTOBER 6, 2023

The stage where a lead becomes a free trial user. Here, your goal is to offer a smooth first-time user experience as they explore and realize the value of your product. Review stage (BoFu). So, book a Userpilot demo if you want to trigger in-app messages and fuel your marketing funnel. Intent stage (MoFu).

B2B 92

B2B Analytic Tools Feedback Software Data Visualization 92

Userpilot

MARCH 24, 2024

Looking for user flow examples to inspire your UX design process ? This article shows you 11 examples across different user journey stages. We also cover best practices to help you create logical user flows and develop memorable user experiences. Build your user flow diagram. Forgot password user flow.

Customer Feedback 89

Customer Feedback Data Visualization User Testing Analytic Tools 89

Userpilot

SEPTEMBER 10, 2024

TL;DR Digital adoption : Ensure users extract full value from your product features by measuring active users, feature usage, and product stickiness. Customer onboarding : Enhance the onboarding process using personalized experiences, checklists , and in-app guidance. Want to take product management to the next level?

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Product Research 97

Intercom, Inc.

JULY 9, 2020

Of course, theory is important, don’t get me wrong, but marketing is not a discipline that you can just learn from the books and then be good at it. “M ost of the content that we have on G2 is not self-created, is not company-created, it’s created by users. So one example is that we vet all of the reviews, right?

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Intercom, Inc.

JULY 25, 2019

Obviously our goal, like any product and engineering team, is to ship great software that customers, love, value use, etc. Paul: “Ship good software.” ” Des: “Ship good software,” or “Design matters,” or you know, “Focus on the user” or whatever. What did they say? Did they react well to it?

Research Software 209

Research Software Feedback Software Product Research User Testing 209