Userpilot

AUGUST 8, 2024

TL;DR A product strategy is a high-level outline that shapes the development and management of a product. A well-defined product strategy contains four key elements – the product vision , target customers , goals , and product initiatives. Book a demo to learn more.

Analytic Tools 87

Analytic Tools Feedback Software Research Software Product Strategy 87

Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. Register here for FREE!

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Userpilot

APRIL 27, 2023

Customer feedback is like a window into your customers’ minds. It allows you to understand their pain points, needs, and desires so that you can build better products that satisfy genuine market demands. TL;DR Customer feedback is the data you get from your users about your product and their experience.

Feedback Software 64

Feedback Software User Testing Customer Feedback Analytic Tools 64

Userpilot

FEBRUARY 28, 2023

If you’re wondering what different types of customer feedback are and how to collect them, you’re in the right place! In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions.

User Testing 74

User Testing Customer Feedback Feedback Software Product Research 74

Userpilot

JULY 10, 2024

Create product-led content like blog posts and eBooks to solve customer pain points and increase reach with SEO optimization. Create a referral program with incentives to boost customer acquisition and reward loyal users through word-of-mouth. If you want to know more, book a demo now !

Analytic Tools 83

Analytic Tools Feedback Software Research Software User Testing 83

Userpilot

FEBRUARY 6, 2023

Can a user engagement funnel help you grow a loyal customer base and retain more active customers ? User engagement takes all the best parts of existing funnels and applies relevant modern realities to them for better effect. An engagement funnel is customer-focused. What is user engagement?

Analytic Tools 81

Analytic Tools Feedback Software Customer Experience User Testing 81

Userpilot

JUNE 17, 2024

A software product owner defines and communicates a clear product aligned with the company’s strategic goals and market trends while striving to understand the customer’s pain points, industry demands, and competitive landscape to create a clear product success path. Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

SEPTEMBER 18, 2024

With the AARRR framework, product managers and marketers can develop a deeper understanding of the customer journey. It allows you to track and measure your progress at each stage, from customer acquisition to customer retention, with the help of the right metrics. How can the AARRR framework help your business?

Onboarding KPIs 83

Onboarding KPIs Framework Data Visualization Analytic Tools 83

Userpilot

SEPTEMBER 10, 2024

TL;DR Digital adoption : Ensure users extract full value from your product features by measuring active users, feature usage, and product stickiness. Customer onboarding : Enhance the onboarding process using personalized experiences, checklists , and in-app guidance. Tracking product adoption with Userpilot.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Product Research 96

Userpilot

JULY 25, 2024

A product designer conducts user research, develops wireframes and prototypes, and tests designs to gather feedback, ensuring the final product is both functional and enjoyable to use. Interested in creating personalized in-app experiences and improving user engagement? Book a demo today! Consider Userpilot.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JANUARY 31, 2023

An effective customer activation funnel can be an extremely powerful way to channel new customers through your product and get them to experience value fast. Activation is one of the most important metrics for product managers and SaaS owners to focus on (and get right). What is customer activation?

Customer Experience 77

Customer Experience Analytic Tools User Testing Customer Feedback 77

Userpilot

AUGUST 14, 2024

At its very core, product-led design is all about creating a seamless customer experience that enables users to unlock value with your product quickly. The idea is that once users truly see your product’s benefits, they naturally want to upgrade to the paid plan. What is product-led design?

User Testing 88

User Testing Product Research Customer Experience Feedback Software 88

Userpilot

JUNE 20, 2023

Product idea validation is essential to avoid spending too many resources on a product that fails because nobody needs it. First, you need to clearly define the product goals, the problems it solves, and its alignment with the organization’s business goals. What is product idea validation?

User Testing 76

User Testing Product Research Feedback Software Customer Feedback 76

Userpilot

JUNE 26, 2024

A software product owner defines and communicates a clear product aligned with the company’s strategic goals and market trends while striving to understand the customer’s pain points, industry demands, and competitive landscape to create a clear product success path. Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Reporting Tools 52

Userpilot

JULY 28, 2024

Empathize with users Collaborate effectively Iterate based on feedback Stay updated with trends Develop strong communication skills Focus on accessibility Maintain consistency Looking into tools for product designers? Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JULY 14, 2024

Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Book a demo to see it in action! What does a product designer do? A product designer is responsible for creating intuitive and visually appealing digital product experiences.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

FEBRUARY 17, 2023

What product discovery techniques can product managers use to build products that deliver value for their customers? Product analytics and session recordings enable you to analyze user behavior in the product and find areas where they encounter barriers or unnecessary friction. Book the demo !

Product Research 84

Product Research User Testing Data Visualization Feedback Software 84

Userpilot

JULY 29, 2024

Userpilot enables product-led growth by helping you understand users’ needs and implement features that satisfy them. Book a demo now to see it in action. Try Userpilot and Take Your Product Management to the Next Level Get a Demo 14 Day Trial No Credit Card Required 1. Funnel analysis in Userpilot. JTBD framework.

Framework 70

Framework Feedback Software Analytic Tools Onboarding KPIs 70

Userpilot

JUNE 19, 2024

Managing multiple software products and teams brings new challenges for product owners. To navigate this complexity, explore resources like books, webinars, podcasts, and blogs to gain valuable insights and best practices. Jira : Jira is one of the most common tools for product owners. Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Reporting Tools 52

Userpilot

SEPTEMBER 14, 2023

Product marketing sits between product development and the market. Its main goal is to bring the product to the market and ensure it’s well-received by the target customers. Product marketers can help product teams identify the product’s USPs and communicate its value proposition to customers.

Product Research 76

Product Research User Testing Research Software Feedback Software 76

Userpilot

OCTOBER 26, 2022

An impact map is a visual representation of the connections between the goals you want to achieve, the customers, and solutions. While impact mapping focuses on the interdependencies between the three, a customer journey map is a step-by-step breakdown of the actions your customers need to complete to experience value.

Onboarding KPIs 85

Onboarding KPIs Customer Experience Product Research User Testing 85

Mind the Product

APRIL 6, 2020

Product (and company) strategy is the backbone that guides product goal-setting and roadmap definition, although it’s sometimes overlooked or confused with having a vision. Without it, product teams become feature teams focused on outputs and not outcomes. Note: This post was written before the Covid19 lockdown.

Product Strategy 119

Product Strategy Strategy Feedback Software Customer Experience 119

Userpilot

MARCH 27, 2023

We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. We finish with an overview of product analytics tools that your team can benefit from. Segment analysis focuses on common qualities shared by similar users.

Analytic Tools 91

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 91

Userpilot

NOVEMBER 20, 2023

However, the scoring and weighting are still subject to bias, and the process doesn’t always reflect customer needs. Before you do so, however, validate them through user interviews, surveys , fake door tests , or prototype experiments. Book the demo to find out more! Next, define the relevant criteria. A roadmap in Miro.

Product Research 83

Product Research User Testing Customer Experience Research Software 83

Userpilot

MAY 23, 2024

TL;DR Tracking product adoption and retention rates helps you understand how users engage with the product and identify potential roadblocks in the customer journey. The two metrics are closely linked to product growth. Product adoption rate. Product stickiness. User engagement rate.

Data Visualization 89

Data Visualization Onboarding KPIs Customer Experience Analytic Tools 89

Userpilot

NOVEMBER 8, 2022

Confirming you have product-market fit before launching your product ensures you have customers who are happy to pay for your product, use it, and share the word about it. It defines how the brand will keep up with changing times to attract new customers and drive customer retention.

Feedback Software 76

Feedback Software User Testing Product Research Strategy 76

Userpilot

AUGUST 13, 2023

TL;DR A feature prioritization matrix helps product teams decide which features to develop next, focusing on high-impact features and resource optimization. A product prioritization framework helps you maximize customer value and deliver the best ROI by encouraging methodical examination of data before making decisions.

Data Visualization 80

Data Visualization User Testing Customer Experience Feedback Software 80

Userpilot

MAY 11, 2024

Are you looking for powerful and effective Heap alternatives to track customer behavior and discover hidden insights in your data? Despite being an excellent product analytics tool with great features, Heap is not infallible. TL;DR Heap is a customer analytics platform for tracking and analyzing customer data and user interactions.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Reporting Tools 84

Userpilot

APRIL 6, 2023

User stories make you focus on solving specific user problems rather than the actual features. Use opportunity solutions trees to align the problems you try to solve with product goals. Use data from user interviews, task analyses , and customer feedback to inform what goes into the MVP and future development.

Feedback Software 80

Feedback Software Analytic Tools Research Software User Testing 80

Userpilot

FEBRUARY 9, 2023

Use user behavior and product usage data to choose your optimization goals. Apart from product goals , ensure that your optimizations also drive business goals. Use user segmentation to choose the right participants for your experiments and in-app messages to reach out to them. Book the demo!

Product Research 76

Product Research User Testing Feedback Software Analytic Tools 76

Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. In this article, we’re going to dig deep into the world of customer onboarding. Start with mapping the customer journey. What is a SaaS onboarding funnel?

Analytic Tools 81

Analytic Tools Onboarding KPIs Research Software Feedback Software 81

Userpilot

JULY 13, 2023

The important metrics you should use to measure the growth of a company are: Customer acquisition cost (CAC) assesses the average cost to acquire new customers and evaluates the efficiency of sales and marketing efforts. Customer lifetime value (CLV) determines the total revenue a customer generates throughout the relationship.

Onboarding KPIs 80

Onboarding KPIs Feedback Software Customer Experience Customer Feedback 80

Userpilot

JULY 21, 2024

Product designers can enhance their workflow by utilizing various tools: Userpilot aids in user onboarding and engagement, while Monday and Jira Software streamline project and product management, etc. Looking into tools for product designers? Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JUNE 26, 2023

Choosing the right feature request prioritization framework enables product teams to make informed decisions and deliver the maximum customer value possible, especially when resources are limited. They can also help product managers secure key stakeholder buy-in. The more of them your product has, the happier your customers are.

Framework 76

Framework Onboarding KPIs Feedback Software User Testing 76

Userpilot

JULY 18, 2023

A project management tool enables effective planning and execution of product initiatives. Wireframing and prototyping software aids in designing and validating product UI and interaction flows. Customer feedback tools facilitate the collection and analysis of user feedback for customer-centric decision-making.

Analytic Tools 81

Analytic Tools Feedback Software Research Software Reporting Tools 81

Userpilot

DECEMBER 6, 2022

Take both positive and negative feedback seriously; they are equally important to building fantastic customer experiences. UX research insights are important to the product design process because they help to: Create a customer-focused product. Find friction points and act on them. What are user insights?

Data Visualization 84

Data Visualization Customer Feedback User Testing Feedback Software 84

Userpilot

MARCH 13, 2024

It helps you meet user needs, enhance user experience , improve product value, and gain a competitive advantage. The first stage of an ideation technique involves gathering ideas from different sources such as feature usage trends, feature requests , customer reviews, user behavior, and competitor analysis.

Data Visualization 84

Data Visualization Weak Development Team User Testing Feedback Software 84