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FinTech Onboarding: 13 Best Practices for Customer Success

Userpilot

With so many options out there for consumers, the FinTech onboarding process is crucial for any FinTech company looking to set itself apart. As with every digital product, the first few minutes on your app will determine whether the user sticks with it or abandons it. Book a demo today to learn more! What is FinTech onboarding?

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Product in Practice: Getting Value Out of In-App Surveys Takes Iteration

Product Talk

Committing to continuous discovery means changing the way your product team operates. Your schedule may already be double-booked and you might already feel like there’s no room to add discovery to your workload. We hope that today’s Product in Practice will change your mind. The best way to begin is with small steps.

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Pirate Metrics For Product-Led SaaS-How Does The AARRR Framework Look Like In SaaS

Userpilot

What are Pirate Metrics? Invented in 2007 by Dave McClure, pirate metrics is a framework that is still used by businesses to measure and optimize customer interaction across their lifecycle. But how does the pirate metrics framework work for SaaS and how can it help drive growth? What is Dave McClure’s pirate metrics?

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New User Onboarding SaaS: How to Onboard New Users And Drive Adoption

Userpilot

Is your new user onboarding process actually helping new users engage with your product and get value from it? You can bring in all the new users you want, but it won’t count for much unless they understand how to derive value from your product and actually stick around. What is new user onboarding?

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Got Metrics?

The Product Coalition

Got Metrics? Metrics that use business relevant data alongside intuitive trending and straightforward analysis provide a strong foundation when managing strategy It took about thirty minutes to get everything together. In only three minutes my executive derailed the effort by asking: “We have metrics, right?” Happiness 2.

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Quick start guide for Alchemer Pulse AI 

Alchemer Mobile

There’s good reason for it – early adopters are already seeing massive benefits in productivity, innovation, and automation that are returning solid commercial gain. Alchemer Pulse is a closed system to ensure customers glean accurate and consistent insight from their customer feedback data.

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Customer Service Representative Salary [+ Resources to Advance]

Userpilot

Personalize Your Approach : Address customers by their names and tailor your responses to their specific situations. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Book a demo to see it in action! Personalization makes customers feel special and important.