article thumbnail

How to use in-app messaging to retain your best customers

Intercom, Inc.

In-app messaging is a key component of a strong customer engagement strategy – one that reaches users at the right place, at the right time, and is consistent across platforms. Here, we take a deep dive on in-app messaging – defining exactly what it is and how to make it work best for your customers. What is in-app messaging?

article thumbnail

What I Wish I Knew Before Writing a Book

Melissa Perri

Since publishing my second book, Product Operations, in October, I’ve been reflecting on what I learned writing two business books and wanted to share those insights that I wish someone had shared with me before I started. They brushed it off, saying, "Look, the world's got enough books on that topic." That was back in 2016.

Books 193
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

524: Why Moneyball is the best breakthrough innovation movie – with Bruce Vojak, PhD

Product Innovation Educators

His research in innovation has been published in several places, including his recent book No-Excuses Innovation and his practice-changing book Serial Innovators. Bruce’s research, highlighted in the groundbreaking book Serial Innovators revealed fascinating insights into these exceptional team members.

article thumbnail

Messaging Strategies: How to Build One + Examples

Userpilot

What is a messaging strategy? A messaging strategy is a marketing framework /plan that outlines how your brand communicates its key messages and unique selling proposition to its target audience. Why should you have a solid messaging strategy? This helps you stand out and connect more deeply with your target market.

Messaging 111
article thumbnail

Hooked - How to Build Habit-Forming Products

Speaker: Nir Eyal, Author of Hooked: How to Build Habit-Forming Products

Through consecutive “hook cycles,” these products reach their ultimate goal of bringing users back again and again without depending on costly advertising or aggressive messaging. Hooked, the book, is based on Eyal’s years of research, consulting, and practical experience.

article thumbnail

Product Marketing Messaging Framework: Key Elements & Examples

Userpilot

The right product marketing messaging framework can dramatically change your product’s position in the market and your product management outcomes. Let’s explore: What a product messaging framework is. The key elements of an effective messaging framework. Steps to create compelling product messages.

Messaging 105
article thumbnail

Y Oslo 2024: When It Comes to Discovery, Something is Better Than Nothing

Product Talk

A lot of people, since my book has come out, have interpreted my book as a product management book. Defining Continuous Discovery: Setting a Clear Benchmark In my book that came out in May of 2021, I decided to define continuous discovery. My book has habits in the title. It is an absolute requirement.