Books Embedded Analytics Messaging 
Intercom, Inc.
APRIL 25, 2018
Powered by our knowledge base product , it suggested articles to people after they typed a message. It worked well, but we started to ask ourselves: what if we could get people to check out the knowledge base before typing a message? Example 2: Messenger home focused on self-service and support. Or so we thought.
Intercom, Inc.
MARCH 13, 2018
According to an eConsultancy report , for every $92 spent acquiring prospects only $1 is spent converting them. The report is a bit dated, but the underlying thinking persists: companies still spend disproportionately on acquisition and neglect conversion. Automatically message visitors on your website. Learn more: .
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Intercom, Inc.
AUGUST 24, 2018
These live chat stats will show you the conversion power of messaging. According to an eConsultancy report , for every $92 spent acquiring prospects only $1 is spent converting them. When someone visits your site, they’re more receptive to chatting with a salesperson than, say, when they receive an unsolicited LinkedIn message.
Intercom, Inc.
JULY 31, 2019
53% of buyers are more likely to buy from a business they can message, so if you’re looking for ways to make your marketing more effective in 2019, live chat is the way to go. They send your leads the exact messages you want them to see based on rules you define. Embed a video message in your chatbot.
Intercom, Inc.
OCTOBER 5, 2018
One retention tactic that works particularly well is lifecycle messaging: contacting users with in-apps and emails they will get value out of, based on their actual experience of using, or in most cases not using, your software. Best of all, to create these message schedules you don’t need a “retention hacker”. Retention isn’t binary.
Userpilot
FEBRUARY 13, 2024
Having a hard time choosing the perfect customer self-service software? This article covers: Key benefits of the self-service method. Important features to look out for in a self-support tool. Good customer self-service portals help to: Answer customer queries instantly. Book a demo now to try it.
Userpilot
MAY 14, 2024
Here are 10 possible contenders for the title, covering multiple use cases, from customer engagement through analytics , customer relationship management, experimentation, and digital experience optimization. Intercom integration enables sending personalized messages and triggered experiences based on Mixpanel product usage data.
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