UX Planet

FEBRUARY 10, 2024

Visionary Approach: Revolutionizing Investment Management Photo by Gilles Lambert on Unsplash Discover how Scalable Capital elevates user experience by integrating cutting-edge mobile scanning technology into their mobile application.

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Userpilot

JULY 31, 2023

Looking to improve the user experience for your app? From making small UX design changes like adding progress bars to your forms to implementing a data-driven personalization strategy, there are many things you can do to enhance the experience better. Create an inclusive user experience design process.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Research Software 98

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. User experience (UX) involves all aspects of user interactions with your product.

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Analytic Tools Research Software Feedback Software Onboarding KPIs 105

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. How do usability and user experience differ?

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User Testing Customer Experience Product Research User Experience 97

Userpilot

DECEMBER 22, 2023

How do you write a UX microcopy that helps users accomplish their objectives and drives conversions? That’s what our guide to microcopy in UX design covers, so if you’re after the answer, you’re in the right place! Microcopy localization is an opportunity to make the user experience more inclusive.

Analytic Tools 105

Analytic Tools Feedback Software UX Data Visualization 105

The Product Coalition

SEPTEMBER 29, 2022

A little investigative research on G2 uncovered the top 5 analytics UX mistakes made by SaaS vendors. Users describe this overall poor UX experience in multiple ways: A time-consuming process Too difficult to learn Clunky and confusing interface Insights are spread out across multiple sections 2.

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Analytic Tools Data Visualization Research Software User Testing 128

UX Planet

OCTOBER 8, 2024

UX writing is the process of creating and managing all content within and around an app or website interface, both on a macro and micro-scale. Users want to enjoy apps, websites, and digital products without going through the hassle of reading long user manuals in order to learn how to use them.

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UX Planet

JANUARY 13, 2024

This article delves into how we achieved significant UX enhancements through a developer’s keen observations and meticulous work. While our central mission revolves around this unique offering, we also understand the importance of delivering a user experience that rivals major established apps.

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Userpilot

JANUARY 16, 2024

Looking for UX design books that offer practical wisdom and show you how to get better? How each book improves your UX design skills. Metts & Andy Welfle Userpilot can help you deliver better product experiences at every stage of the user journey. Book a demo now to discuss your UX needs with our team.

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User Testing Books Customer Experience Customer Feedback 105

Userpilot

JULY 22, 2022

What UX trends are shaping the SaaS industry in 2022? There’s no denying that UX design plays a significant role in the design of SaaS products. A UX design trend occurs as a result of a change in user behavior or the adoption of new technologies. Decluttered UI’s are another UX trend.

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Userpilot

MAY 31, 2023

A good UX design helps to make your product easier to use and create a delightful experience. Here are the best examples of good B2B SaaS UX designs and why they work: Userpilot breaks down long processes onto multiple screens to prevent overwhelming users with too many options. UI is, in fact, a part of UX.

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Userpilot

JUNE 10, 2024

Understanding and addressing user problems is a fundamental aspect of effective UX design. By proactively seeking out and resolving these issues, designers can create more intuitive, enjoyable, and effective user experiences. In this blog, we’ll discuss a few techniques and tools to identify user problems.

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Data Visualization Analytic Tools Research Software Feedback Software 104

Generation Focus

JANUARY 24, 2025

In the rapidly evolving world of User Experience (UX) research, one element often goes unnoticed but is absolutely critical: recruitment. While UX research focuses on uncovering insights to improve user experiences, recruitment ensures that these insights are grounded in high-quality data. What do you think?

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User Testing Data Visualization Customer Feedback Product Research 62

Userpilot

JANUARY 15, 2024

The roadmap to becoming a UI/UX designer is less about following a strict path and more about embracing a mindset of continuous learning. But how do you know where to begin in UX design ? Let’s review the UI/UX roadmap, what UI and UX are, and how you can get into this career path. What is UX design?

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Userpilot

JUNE 20, 2023

It is also one of the central goals of the user experience design process. So, how can you build trust with UX design ? This article examines the concept of trust in UX design and its importance. It also explores 15 strategies that help UX designers build trust in potential users. What is user trust?

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Userpilot

JULY 9, 2023

User experience covers all customer interactions with the brand and focuses on aspects like customer satisfaction, enjoyment, and perception of the product value. What’s more, the UI is streamlined and free from bugs so that users can perform the intended tasks efficiently and in less time. Source: UX Planet.

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User Testing Customer Experience Customer Feedback Product Research 98

Intercom, Inc.

AUGUST 15, 2019

Jeff is the author of Lean UX (which teaches how to rapidly experiment with design ideas) and the co-owner of Sense & Respond Press , a publisher of short, actionable books for busy leaders. And so I moved to specialize a bit more initially in information architecture and then user experience design and then product management.

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UX Planet

MARCH 3, 2025

Adding personal elements like a unique bio, testimonials, or a blog helps build a connection. Content Organization: Well-structured courses and easily navigable modules improve the learning experience. Categorization & Tags: Organizing content with clear categories and tags enhances discoverability and user experience.

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Reporting Tools Magazine Software Review Customer Experience 58

Userpilot

MAY 17, 2023

With the latest advances in AI technology and the widespread adoption of chatbots in the SaaS industry, conversational UX design has become a necessity to avoid low-effort conversational interfaces over customer satisfaction. AI chatbots, voice assistants, and interactive apps are the main examples of conversational UX use cases.

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Analytic Tools Customer Communications UX Customer Experience 98

Mind the Product

AUGUST 29, 2019

’ , the role sits at the intersection of user experience (UX), tech, and business. If you subdivide UX into the constituent parts of design and customer understanding, you end up with a modified Venn diagram, and at each of the incomplete intersections, you can find a different type of partial product manager.

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UX Studio

MAY 30, 2023

Trust heavily influences their adoption as these systems store users’ financial information so that people can pay through mobile devices instead of the usual cash or card. How to build trust through UX design? With this in mind, how can we build trust through UX design? Searching for the right UX agency?

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UX Studio

JUNE 27, 2024

Research helps answer tough questions, so knowing when and how to use UX research vs market research methods is crucial. What characteristics define market research vs UX research? How can you combine market research and UX research? UX Research vs Market Research Differences Not all research works the same.

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User Testing Product Research Market Research Research Software 78

Userpilot

MAY 16, 2023

Beyond the sprawling knowledge bases and ever-occupied support agents, UX patterns and in-app communication channels help you meet customers’ needs on demand. TL;DR Contextual help refers to the provision of targeted and relevant assistance or guidance to users within a specific context or situation.

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UX Customer Experience Customer Satisfaction User Friction 98

Userpilot

APRIL 10, 2023

To choose the best UI design for products with lots of users, you can use A/B tests. If you want to see how Userpilot can help you optimize your user experience to reduce decision fatigue and the time to value, book the demo! How’s that relevant for UX designers ? However, make sure to test one variable at a time.

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UX User Testing Product Research Customer Experience 96

Userpilot

APRIL 26, 2023

Building awesome user onboarding experiences requires a great deal of effort when starting from scratch. So we’ve collected onboarding UX examples from other companies to inspire you! Here are 17 user onboarding examples to help you create great user onboarding flows. What is onboarding UX?

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Customer Experience Feedback Software Analytic Tools Customer Feedback 98

Userpilot

MARCH 21, 2025

It starts with understanding user behavior, improving performance, and delivering a seamless experience. My team at Userpilot has helped countless product teams enhance their mobile UX without compromising performance. In this blog, Ill break down five mobile app optimization strategies that will help you.

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Analytic Tools Feedback Software Research Software Data Visualization 52

Intercom, Inc.

FEBRUARY 16, 2021

I’ve incorporated this “stolen” advice from my favourite article by the founder of the UX Collective, Fabricio Teixeira, into my own workflows. Read product blogs to help you expand your understanding of design rationale. Put simply, the higher the fidelity, the higher the quality of the feedback you will receive.

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User Testing Feedback Software Research Software Customer Experience 283

Userpilot

JULY 20, 2024

This guide will provide you with a comprehensive overview of the path to becoming a successful experience strategist. TL;DR An experience strategist designs and optimizes user experiences across different touchpoints to enhance customer satisfaction and engagement. Let’s dive in!

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Data Visualization Analytic Tools Research Software Feedback Software 94

Userpilot

MARCH 21, 2023

For any SaaS owner or product manager, understanding your customers’ daily lives and the user tasks they need to complete to achieve their goals is vital. In this article, we’re going to unpack a repeatable framework for you to analyze user tasks to create successful user experiences. Feature updates.

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User Testing Research Software Customer Experience Data Visualization 97

The Product Coalition

JUNE 30, 2021

In this blog post, I will share the step-by-step guide to building an online marketplace. This way, you will bring your customers a more personalized user experience. The thing is that users will be searching for narrowly defined goods on your e-commerce website. such names as Amazon, Etsy, or eBay are on everyone’s lips.

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Feedback Software Customer Experience Data Visualization User Testing 158

UX Planet

DECEMBER 18, 2023

In the ever-evolving landscape of digital experiences, mastering UI/UX design is no longer just a skill — it’s a strategic advantage. We’ve teamed up with Springboard — an online education platform offering a UI/UX design bootcamp with a money-back guarantee — to curate the following list of UI/UX design learning opportunities.

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Certifications Customer Experience Software Review Systems Review 98

Product Talk

FEBRUARY 14, 2024

We were so inspired by Tali’s enthusiasm that we just had to share her story here on the Product Talk blog. By defining clearly which opportunity we were occupied with, we could link other UX/UI improvements we had in our backlog to the same opportunity, and add new ones under that opportunity branch,” says Tali.

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Analytic Tools Research Software Product Research User Testing 278

Mind the Product

JANUARY 30, 2020

In this blog post, I’ll explore how momentum behavior, loss aversion, and the default effect can influence the adoption rates of product features and give examples of how you can address these hurdles. In this case, Facebook was betting on the power of its network effect to retain users through this disruption.).

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Customer Experience User Testing Research Software UX 222

The Product Coalition

SEPTEMBER 29, 2020

You somehow have to bring together a rowdy bunch of tech professionals (data scientists, UX and UI designers , software engineers, etc) and make a valuable and functional product happen. This could involve writing an eBook, starting a blog, giving a talk, taking part in an AMA, or building your own side project.

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Product Management Product Manager Data Visualization Weak Development Team 187

Userpilot

MARCH 30, 2025

Frequent app crashes: Technical glitches or slow load times disrupt the user journey. If users experience performance issues, they’re less likely to return. Complex onboarding: 74% of users abandon an app after a poor onboarding experience. The balance between monetization and user experience is tricky.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience User Testing 52

The Product Coalition

FEBRUARY 25, 2024

In this blog series, we embark on a comprehensive journey through the evolution of Netflix, tracing its origins, key milestones, and the driving forces behind its remarkable transformation. The company also leveraged data analytics to personalize recommendations and improve the user experience. UX Timeline, back to the past!

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Analytic Tools Entertainment Customer Experience Data Visualization 120

Sachin Rekhi

JANUARY 26, 2020

The most valuable key results measure meaningful user or business outcomes as opposed to simply the output of one's work. For example, "publish 15 blog posts" is a useful key result, but you'd also want to pair it with a key result that speaks to the outcome you hope to drive from publishing these blog posts.

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